FaultScore

2001 Chrysler Town AND Country headlight problems

28 of the 606 complaints about the 2001 Chrysler Town AND Country are about the lighting — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 66,000 miles.

A

28

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Headlights 14 50.0%
Exterior Lighting 7 25.0%
Switch 2 7.1%
Switch 1 3.6%
High/Low Beam Dimmer Switch 1 3.6%
Brake Lights 1 3.6%
Hazard Flashing Warning Lights 1 3.6%
Switch 1 3.6%

Lights across every Chrysler Town AND Country year

1996 37 6.9%
1997 15 2.8%
1998 12 2.2%
2001 28 5.2%
2002 26 4.8%
2003 17 3.1%
2005 118 21.9%
2006 80 14.8%
2007 11 2.0%
2008 53 9.8%
2010 78 14.4%
2011 17 3.1%
2012 19 3.5%
2013 19 3.5%
2014 10 1.9%

What owners said

Filed with NHTSA, in their own words.

at 300,000 miles Goldsboro, NC

EXTERIOR LIGHTING

ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?

NHTSA complaint #11415939 — an unverified report by a vehicle owner.

at 137,000 miles Palm, PA

EXTERIOR LIGHTING

DRIVING AND LIGHTS TURN ON AND OFF. THE HEADLIGHTS EVEN TAKE TURNS GOING OFF ON LEFT AND RIGHT SIDE, I RECEIVED TICKET. NEW BULBS PUT IN AND STILL HAVE DANCING ON AND OFF HEADLIGHTS. MECHANIC LOOKED AT AND CAN'T FIGURE OUT. CAR CAN'T BE DRIVEN AT NIGHT.

NHTSA complaint #10534203 — an unverified report by a vehicle owner.

at 100,000 miles York, PA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 45 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE LOW BEAM HEADLIGHT AND CONTINUED IN OPERATION. ON A SEPARATE OCCASION THE SIMILAR FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEADLIGHT. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE CONTACT REPLACED THE HEADLIGHT BULBS HIMSELF AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. HOWEVER, THERE WAS AN OPEN AND CLOSED INVESTIGATION UNDER NHTSA ACTION NUMBER PE05004 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10472798 — an unverified report by a vehicle owner.

at 135,000 miles York, PA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE CONTACT ACTIVATED THE LOW BEAM HEADLIGHTS AND NOTICED THAT THE DRIVER'S SIDE HEADLIGHT HAD NOT ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS THE PASSENGER SIDE HEADLIGHT DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT BULBS BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE REGAINED POWER STEERING INDEPENDENTLY. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10460648 — an unverified report by a vehicle owner.

Hermantown, MN

EXTERIOR LIGHTING

HEAD LIGHTS FLICKER AND WILL SHUT OFF WITH NO REASON OR WARNING. ALL LIGHTS FLICKER AND GO OFF. INTERIOR LIGHTS ON DASHBOARD ETC.

NHTSA complaint #10449515 — an unverified report by a vehicle owner.

at 50,000 miles Atlanta, GA

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS CLOUDING OVER. PLASTIC LENS HAVE A HAZE THAT BLOCK THE LIGHT.

NHTSA complaint #10234167 — an unverified report by a vehicle owner.

at 86,400 miles Burnsville, MN

EXTERIOR LIGHTING:HEADLIGHTS

PURCHASED A USED 2001 CHRYSLER TOWN & COUNTRY FROM PARK JEEP CHRYSLER IN BURNSVILLE, MINNESOTA . THE VEHICLE HAS A ISSUE WITH FLICKERING HEADLIGHTS, DASHLIGHTS AND EVERY LIGHT ON THE VEHICLE . BROUGHT IN THREE TIMES,THEY REPLACED THE DASHBOARD LIGHT SWITCH , THIS DID NOTHING FOR THE FLICKER . NOW THEY SAY THEY WILL NOT DO ANYTHING TO FIX THIS ISSUE AND THEY TOLD ME I MUST HAVE LIGHT SENSITIVITY . THIS IS ?!@#$% AND I AM UPSET WITH THE WAY THEY TRIED TO RESOLVE THE PROBLEM . THE FLICKER IS VERY BAD FOR NIGHT TIME DRIVING .

NHTSA complaint #10217868 — an unverified report by a vehicle owner.

at 25,000 miles Hilo, HI

EXTERIOR LIGHTING:HEADLIGHTS

I HAVE A 2001 CHRYSLER VOYAGER AND THE HEADLIGHTS FLICKER PERIODICALLY WHILE DRIVING. THIS HAVE BEEN GOING ON FOR SEVERAL YEARS NOW. I TOOK THE VAN TO THE REPAIR SHOP SEVERAL TIME BUT THE PROBLEM HAS NEVER BEEN RESOLVED. IT CAN BE DANGEROUS WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT.

NHTSA complaint #10209794 — an unverified report by a vehicle owner.

at 66,000 miles Sioux, SD

EXTERIOR LIGHTING:HEADLIGHTS

TL*- THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTY. WHILE DRIVING AT 30 MPH THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS REMAINED OFF FOR APPROXIMATELY 3-4 SECONDS. THIS OCCURRED WITHOUT WARNING. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE REASON FOR THE FAILURE. THE CURRENT MILEAGE WAS 66000.

NHTSA complaint #10185939 — an unverified report by a vehicle owner.

at 75,000 miles Ozark, MO

EXTERIOR LIGHTING:HEADLIGHTS

LEXAN HEADLAMPS ARE CLOUDY AND REDUCE VISIBILITY AT NIGHT. AUTOMAKERS SHOULD NOT BE ALLOWED TO USE SUCH AN INADEQUATE PRODUCT. IT IS A SAFETY HAZARD AND SHOULD BE CORRECTED. THIS NEVER OCCURRED WITH THE OLDER SEALED BEAM HEADLIGHTS.

NHTSA complaint #10176332 — an unverified report by a vehicle owner.

at 74,000 miles Suwanee, GA

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

THE TURN SIGNAL INDICATOR IN MY 2001 CHRYSLER TOWN AND COUNTY STARTED TO FAIL. WHEN I INDICATE THAT I WISH TO TURN RIGHT THE LEFT TURN SIGNAL COMES ON OUTSIDE THE VEHICLE. I CONSIDER THAT THE COMPONENT FAILING IN THIS MANNER WHERE THE OPPOSITE TURN SIGNAL COMES ON TO BE A SERIOUS SAFETY ISSUE. I SPOKE TO THE MANUFACTURER (DAIMLER CHRYSLER) ABOUT THIS ISSUE AND THEY SAID THAT THE COMPONENT WAS OUT OF WARRANTY.

NHTSA complaint #10161769 — an unverified report by a vehicle owner.

at 79,000 miles Sault Ste. Marie, MI

EXTERIOR LIGHTING

2001 CHRYSLER TOWN AND COUNTRY LIGHTS FLICKER AND ALSO DIM FOR NO APPARENT REASON; AS OF THIS TIME THE DEALER HAS BEEN UNABLE TO DETERMINE WITH CERTAINTY WHAT THE PROBLEM IS.

NHTSA complaint #10150957 — an unverified report by a vehicle owner.

at 57,000 miles Baton Rouge, LA

EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

DRIVER'S SIDE SLIDING DOOR WILL NOT WORK IN COLD WEATHER. IT IS USUALLY WARM IN SOUTHERN LA, BUT IN THE EARLY MORNINGS WHILE TAKING MY CHILDREN TO PRESCHOOL, I COULD NOT GET MY SON'S SLIDING DOOR TO OPEN. IT ALWAYS WORKED WHEN I TOOK IT TO THE DEALER, BUT SEVERAL SCHOOL EMPLOYEES AND OTHERS HAVE SEEN THAT THE DOOR DOES NOT WORK EITHER WITH THE ELECTRONIC KEY, BUTTON ON THE DOOR ITSELF, OR WITH THE OVERHEAD BUTTON LOCATED ABOVE THE DASHBOARD. ODDLY, ALSO ONLY WHEN THE WEATHER IS COOLER, MY HIGH BEAM ON MY DRIVER'S SIDE HEADLIGHT WILL NOT WORK. THE HEADLIGHTS WILL BOTH COME ON, BUT AS SOON AS I DEPRESS THE BUTTON FOR HIGH BEAMS, THE DRIVER'S LIGHT GOES OFF COMPLETELY. IS THERE A CORRELATION SINCE THEY ARE BOTH ON THE DRIVER'S SIDE? PERHAPS SOMETHING ELECTRICAL? WE BOUGHT THE VEHICLE USED LAST SEPTEMBER 2004 AND ALMOST IMMEDIATELY STARTED HAVING PROBLEMS WITH THE SLIDING DOOR AS SOON AS THE WEATHER WAS COOLER. I AM GUESSING AT THE OCTOBER 20/04 DATE, BUT I KNOW I STARTED HAVING PROBLEMS IN OCT OF LAST YEAR SHORTLY AFTER WE'D PURCHASED THE VEHICLE. I HAD PROBLEMS VIRTUALLY EVERY EARLY MORNING IN THE WINTER FROM OCT-FEB, AND THE SAME THING JUST STARTED AGAIN AS THE MORNINGS ARE ONCE AGAIN COOLER (COOLER IN BATON ROUGE MEANS AROUND 45 F). THE DIAGNOSTICS THEY HAVE RUN AT MY CHRYSLER DEALERSHIP KEEP COMING UP EMPTY AND THEY MUST THINK IT'S ALL IN MY HEAD. AT LEAST 2 OTHER MECHANICS FROM WHERE I HAVE MY OIL CHANGED HAVE WITNESSED THE PROBLEMS WITH THE DOORS AND LIGHTS FIRSTHAND, BUT NEVER THOSE AT THE DEALERSHIP. IS THIS HAPPENING TO OTHERS WITH THE SAME MAKE AND MODEL?

NHTSA complaint #10145194 — an unverified report by a vehicle owner.

Rochester, MN

EXTERIOR LIGHTING:HEADLIGHTS

WHILE DRIVING, INTERNAL AND EXTERNAL LIGHTS FLICKER OFF AND ON, UNPREDICTABLY HAPPENED AT LEAST 12 TIMES OVER PAST 6 MOS. CHRYSLER DEALER ALLEGES NOTHING CAN BE DONE UNLESS THEY ARE ABLE TO REPLICATE THE PROBLEM. DEALER ALSO SAID TO CALL CHRYSLER DIRECTLY SINCE THEY CAN'T FIX IT. CHRYSLER SAID DEALER NEEDS TO FIX IT.

NHTSA complaint #10135171 — an unverified report by a vehicle owner.

at 40,000 miles Omaha, NE

EXTERIOR LIGHTING:HEADLIGHTS

MY 2001 CHRYSLER TOWN AND COUNTRY HAS HAD PROBLEMS WITH THE HEADLIGHTS FLICKERING AND GOING OUT FOR SHORT PERIODS OF TIME. THE HAPPENS ALMOST EVERY TIME I USE MY HEADLIGHTS AT NIGHT. I PUT 999 AS THE NUMBER OF INCIDENTS AS A DEFAULT. I DO NOT KNOW HOW MANY TIMES I HAVE DRIVEN DURING THIS PROBLEM. I HAVE TAKEN IT TO TWO CHRYSLER DEALERSHIPS AND THEY CANNOT FIX THE PROBLEM. I AM VERY CONCERNED THAT SOMEONE IN MY FAMILY MAY DIE AS A RESULT OF THIS TECHNICAL FAILURE.

NHTSA complaint #10135112 — an unverified report by a vehicle owner.

Youngsville, NC

EXTERIOR LIGHTING:HEADLIGHTS

DT: THE HEADLIGHTS FLICKERED AND AT TIMES WENT OUT. . THIS HAPPENED FOR THE PAST SIX MONTHS TO A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE IT. THE DEALER DID NOT TEST DRIVE VEHICLE AT NIGHT. DAIMLER CHRYSLER WAS CONTACTED AND THEY KNEW NOTHING ANYTHING ABOUT IT. THE BULBS WERE CHANGED, BUT PROBLEM RECURRED.

NHTSA complaint #10130334 — an unverified report by a vehicle owner.

at 48,000 miles Fairborn, OH

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS FLICKER ON AND OFF.

NHTSA complaint #10116386 — an unverified report by a vehicle owner.

at 48,000 miles Fairborn, OH

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS FLICKER ON AND OFF.

NHTSA complaint #10116387 — an unverified report by a vehicle owner.

at 33,000 miles Lexington, NC

EXTERIOR LIGHTING:HEADLIGHTS

WHILE DRIVING AT NIGHT HEADLIGHTS WENT OUT FOR APPROXIMATELY 5-10 SECONDS BEFORE THEY COME BACK ON. CONSUMER TOOK VEHICLE TO DEALER, BUT THEY COULD NOT FIND ANY PROBLEMS.

NHTSA complaint #10117471 — an unverified report by a vehicle owner.

at 71,400 miles Lexington, NC

EXTERIOR LIGHTING:HEADLIGHTS

THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THEY CAN STAY OFF FOR AS MUCH AS 10 SECONDS AND THIS IS QUITE DANGEROUS SINCE I LIVE IN THE COUNTRY WITH NO STREET LIGHTS. HAVE HAD AT THE DEALER'S TWICE AND CAN NOT GET IT RESOLVED. THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS.

NHTSA complaint #10116312 — an unverified report by a vehicle owner.

at 53,000 miles Fort Worth, TX

EXTERIOR LIGHTING:BRAKE LIGHTS

ALL OF THE BRAKE LIGHTS, INCLUDING THE HIGH CENTER ONE, SUDDENLY FAILED WITHOUT ANY INDICATION TO THE OPERATOR. THE VEHICLE WAS DRIVEN FOR AN UNKNOWN NUMBER OF DAYS IN THIS CONDITION UNTIL A NEAR-ACCIDENT REVEALED THE DEFECT. THE VEHICLE WAS USED TO TRANSPORT MY WIFE AND 9 YEAR OLD SON TO AND FROM SCHOOL AND ON VARIOUS ERRANDS AROUND TOWN.*AK MY WIFE AND SON WERE ALMOST STRUCK FROM THE REAR BY ANOTHER VEHICLE WHOSE DRIVER DID NOT REALIZE THAT THEY WERE BRAKING FOR A TRAFFIC LIGHT. THE NEXT DAY, THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. AFTER DETERMINING THAT THE BULBS, FUSE AND BRAKE SWITCH WERE OPERATIONAL, THE DEALER REPLACED THE INTELLIGENT POWER MODULE (IPM) WHICH SUPPLIES POWER TO THE BRAKE LIGHT CIRCUIT. I DO NOT KNOW IF THE OLD MODULE IS AVAILABLE FOR INSPECTION. THE DEALER STATED THAT HE HAD NEVER SEEN THIS TYPE OF FAILURE BEFORE.

NHTSA complaint #10113859 — an unverified report by a vehicle owner.

Vernon, TX

EXTERIOR LIGHTING:HEADLIGHTS

2001 CHRYSLER VOYAGER MINIVAN; THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THIS IS A HAZARD. MECHANIC HAS NOT BEEN ABLE TO FIGURE OUT THE PROBLEM.

NHTSA complaint #10108177 — an unverified report by a vehicle owner.

at 65,000 miles Ellijay, GA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

ENTIRE HEADLIGHTS WILL GO OUT WHILE DRIVING FOR A SHORT PERIOD OF TIME THEN COME BACK ON AGAIN. THIS MAY HAPPEN 4-5 TIMES IN A 5 MILE DRIVE THEN NOT AGAIN UNTIL I DRIVE THE CAR ON ANOTHER OCCASION. WHEN WE WENT TO HAVE THE VEHICLE FIXED THEY TOLD US THE CHRYSLER HAD JUST RECALLED ALL REPLACEMENT PARTS OFF THE SHELVES AND THAT NONE WOULD BE AVAILABLE FOR 6-8 WEEKS. THEY ALSO INDICATED THAT THEY HAD OVER 600 OF THESE ITEMS ON BACKORDER FROM CUSTOMER REQUESTS. I FEEL THIS MUST BE A MANUFACTURE DEFECT AND SHOULD NOT BE A COST THAT CONSUMERS SHOULD HAVE TO PAY FOR.

NHTSA complaint #10104061 — an unverified report by a vehicle owner.

Coral Springs, FL

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

NAR 04/10/2003 THE CONSUMER EXPERIENCED FOUR DIFFERENT OCCASIONS WHERE THE VEHICLE WAS MALFUNCTIONING, THE CHECK ENGINE WOULD FLASH ON AND THE VEHICLE WOULD START SHAKING, AND WOULDN'T MOVE. THE CAR HAS BEEN PLACED IN THE SHOP SEVERAL TIMES AND THE PROBLEM WAS NOT IDENTIFIED UNTIL AFTER THE 4 INCIDENT AND IT WAS DETERMINED THAT THE VEHICLE NEEDED AND ENTIRE TRANSMISSION. THE CONSUMER HAS MADE REPEATED INQUIRES TO THE DEALERSHIP AND STILL NO RESPONSE, THE VEHICLE IS UNSAFE AND CANNOT BE ADEQUATELY REPAIRED. PLEASE GIVE ACCEPTABLE SOLUTION IN REPAIRING VEHICLE.

NHTSA complaint #10015664 — an unverified report by a vehicle owner.

at 67,000 miles Fayetteville, NC

EXTERIOR LIGHTING:HEADLIGHTS

WHILE DRIVING HEADLIGHTS FLICKERED INTERMITTENTLY. AT TIMES THE HEADLIGHTS WENT OUT COMPLETELY FOR A MINUTE OR TWO. THIS CAUSED A DISTRACTION TO THE CONSUMER'S VIEW DURING NIGHT HOURS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10071987 — an unverified report by a vehicle owner.

Yorktown Heights, NY

EXTERIOR LIGHTING:FOG LIGHTS:SWITCH

FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTTLE (2002) REPLACED POWER STEERING PUMP, TRANSMISSION FAILURE (2003) OF REAR FAN MOTOR, REPLACED REAR-TAILGATE LATCH, FAILURE OF FRONT PASSENGER HEATED SEAT, DRIVER'S SIDE WINDOW STICKS AND STAYS DOWN MOSTLY DURING WET WEATHER AND REQUIRES YOU TO TURN THE DEFROSTER ON HIGH FOR 5 MINUTES TO HAVE IT GO BACK UP, CHECK ENGINE LIGHT CAME ON DUE TO LEAK IN COMPRESSOR, BELT STILL SQUEALS AFTER A HARD RAIN, KNOB FOR FOG LIGHT WON'T STAY ON.

NHTSA complaint #10045120 — an unverified report by a vehicle owner.

at 12,800 miles Warrior, AL

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

THE KNOB THAT IS USED TO TURN HEADLIGHT'S SWITCH ON AND OFF OVERHEATED AFTER ENGINE HAD BEEN RUNNING FOR ABOUT AN HOUR. CONSUMER BELIEVES A FIRE MAY START AS RESULT.

NHTSA complaint #10042332 — an unverified report by a vehicle owner.

Kenosha, WI

EXTERIOR LIGHTING

ALMOST 90% OF COMMUNICATION LIGHTS DO NOT LIGHTUP. THERE ISN'T ENOUGH LIGHTING TO SEE AIR CONDIONING/ RADIO,/INDSHIELD WIPERS,ETC. DEALER STATED THAT WAS THE WAY IT WAS MANUFACTURED.

NHTSA complaint #888135 — an unverified report by a vehicle owner.

Other 2001 Chrysler Town AND Country problems

← Full 2001 Chrysler Town AND Country report