72 of the 606 complaints about the 2001 Chrysler Town AND Country are about the airbag system — 12% of everything reported for this model year. Half of the failures with a mileage on record happened before 74,700 miles.
72
Complaints
6
Crashes
0
Fires
9
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
NHTSA complaint #11415939 — an unverified report by a vehicle owner.
AIR BAGS
2001 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG BEING DEPLOYED WITHOUT CAUSE. *LD THE CONSUMER STATED WHEN THE AIRBAG DEPLOYED IT CRACKED THE WINDSHIELD AND DAMAGED THE DASHBOARD. THE CONSUMER REQUESTED TO BE REIMBURSED THE KELLY BLUE BOOK VALUE OF THE VEHICLE.
NHTSA complaint #11329952 — an unverified report by a vehicle owner.
AIR BAGS
THE WARNING LIGHT FOR THE AIR BAGS COMES ON WHEN I START THE VEHICLE AND STAYS ON WHILE DRIVING. ABOUT A WEEK A GO IT WOULD COME ON AND THEN TURN OFF IN A MINUTE OR SO BUT NOW THE WARNING LIGHT STAYS ON. I AM WONDERING IF THERE HAVE BEEN ANY RECALLS FOR THESE AIR BAGS, IF THE VEHICLE IS SAFE, AND WHAT I SHOULD DO. THE VEHICLE HAS 49,067 MILES.
NHTSA complaint #11004118 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG'S CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10967986 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT COMES ON WHILE DRIVING AND STAYS ON A COUPLE OF MINUTES AND THEN GOES OFF AND COMES ON LATER. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS
NHTSA complaint #10882132 — an unverified report by a vehicle owner.
AIR BAGS
FAULTY CLOCK SPRING. SAME SYMPTOMS AS RECALL #04V480000 FOR CHRYSLER MINI-VANS MFD. THROUGH 08-31-2000. ALTHOUGH MINE IS A 2001 MODEL, IT WAS MFD. SOON THERE AFTER NOV.. 2000. WHY NO RECALL FOR THE '01? AGAIN SAME SYMPTOMS: AIR BAG LIGHT ON NEARLY ALL THE TIME, HORN DOESN'T WORK, STEERING WHEEL RADIO CONTROLS DO NOT WORK. A FAULTY CLOCK SPRING I'M TOLD. VEHICLE EXHIBITS THESE SYMPTOMS ACROSS ALL DRIVING CONDITIONS.
NHTSA complaint #10871591 — an unverified report by a vehicle owner.
AIR BAGS
THE AIR BAG LIGHT STAYS ON AFTER I START THE CAR. VEHICLE HAS APPROXIMATELY 95,000 MILES. THE TECHNICIAN SCAN SHOWS FAULT CODE FOR "DRIVER SQUIB #1 CIRCUIT OPEN" AND HE IS TELLING ME IT IS A CLOCKSPRING FAULT. THERE WAS A RECALL FOR THE CLOCKSPRING IN 2004, HOWEVER WHEN I CALLED THE DEALER HE SAID THAT MY VIN IS NOT INCLUDED. HOW DID CHRYSLER DECIDE THAT MY VEHICLE SHOULD NOT BE INCLUDED IN THE RECALL?
NHTSA complaint #10790043 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN FAILED TO OPERATE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10722882 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY, NOT SURE IF IT MEANS IT IS ABOUT TO FAIL, SCARY STUFF, OR MAYBE IT WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT, ALSO SCARY.
NHTSA complaint #10680655 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE ELECTRICAL FUNCTIONS ON THE INSTRUMENT PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 2/24/15*CN THE CONSUMER STATED AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT WHILE DRIVING RANDOMLY. UPDATED 03/03/15
NHTSA complaint #10669098 — an unverified report by a vehicle owner.
AIR BAGS
THE AIRBAG DISABLE LIGHT PERIODICALLY COMES ON. IT STAYS ON FROM A FEW SECONDS TO SEVERAL MINUTES.
NHTSA complaint #10608188 — an unverified report by a vehicle owner.
AIR BAGS
CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL OR NOTIFICATION CODE D17. THE CHRYSLER D17 RECALL (CLOCKSPRING FAILURE) INCLUDED CHRYSLER TOWN AND COUNTRY VEHICLES FROM 1998 THROUGH 2000. ALTHOUGH THE MODEL YEAR OF MY VEHICLE IS 2001, THE VEHICLE WAS MANUFACTURED IN AUG. 2000. THE HORN DOES NOT WORK AT ALL. THE HORN NOT WORKING IS A TREMENDOUS SAFETY RISK. I AM VERY FEARFUL FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THE AIRBAG NOT WORKING ALSO PUTS ME AND MY FAMILY AT GREAT RISK. I BELIEVE THAT MY VEHICLE WOULD BE INCLUDED IN THIS RECALL BECAUSE THE PART HAS FAILED AND MY VEHICLE WAS MANUFACTURED IN 2000. MY ULTIMATE CONCERN IS THE SAFETY OF MY FAMILY AND I WISH THAT CHRYSLER WOULD HONOR THEIR CUSTOMERS BY PROVIDING REPAIR FOR THIS GREAT SAFETY FAILURE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS OR NEED FURTHER CLARIFICATION. THANK YOU.
NHTSA complaint #10548949 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY MILEAGE LIMIT. THE FAILURE MILEAGE WAS 145,000. UPDATED 11/16/12*LJ THE CONSUMER STATED THE CLOCK SPRING IS FIXED FREE BY RECALLS WITH CHRYSLER VEHICLES. A SOUTHFEILD CHRYSLER ADVISOR REQUESTED FOR THE CONSUMER TO PAY FOR THE VEHICLE TO BE REPAIRED. THE CONSUMER REFUSED. UPDATED 11/20/2012
NHTSA complaint #10479466 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS AND THE HORN DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10455739 — an unverified report by a vehicle owner.
AIR BAGS
CLOCKSPRING HAS FAILED TWICE AND REPLACED TWICE AND IS FAILING AGAIN NOW. AIR BAG, HORN, CRUISE CONTROL AND OTHER COMPONENTS FAIL WHEN CLOCKSPRING FAILS. I FEEL THIS COULD BE A POTENTIAL LIFE THREATENING SITUATION IF AIR BAG FAILS IN AN ACCIDENT BECAUSE OF CLOCKSPRING FAILURE.
NHTSA complaint #10434813 — an unverified report by a vehicle owner.
AIR BAGS
FAILURE OF CLOCKSPRING IN STEERING WHEEL ASSEMBLY. THIS FAILURE CAUSES THE DRIVER SIDE AIRBAG TO QUIT WORKING. IT ALSO CAUSES THE HORN NOT TO WORK. ADDITIONALLY THE CRUISE CONTROL ALSO QUITS FUNCTIONING. THE CLOCKSPRING ELECTRICAL RIBBON BENDS IN ONE SPECIFIC POINT AND OVER TIME THE RIBBON FAILS COMPLETELY.
NHTSA complaint #10427508 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS STOPPED AT A TRAFFIC STOP WHEN THE PASSENGER SIDE AIR BAG DEPLOYED ERRONEOUSLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS NO WAY TO DETERMINE WHY THE AIR BAG DEPLOYED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS NO DEFECT WITH THE AIR BAG. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10426249 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
THE AIR BAG, HORN AND OTHER DEVICES WITH CONTROLS ON THE STREEING WHEEL HAVE FAILED TO OPERATE. THE VEHICLE IS A 2001 TOWN AND COUNTRY CHRYSLER VAN. THERE WAS A RECALL FOR YEAR 2000 AND EARLIER FOR THIS PROBLEM DUE A FAILED CLOCKSPRING. THIS IS AN EARLY 2001 VEHICLE AS I TOOK DELIVERY IN DECEMBER 2000. THIS IS A SAFETY ISSUE - IT APPEARS THAT THE PROBLEM IS IDENTICAL TO THAT DESCRIBED IN NHTSA CAMPAIGN # 04V480000. WHY IS THIS NOT COVERED IN THE RECALL? A LOCAL CHRYSLER DEALER IS QOTING ME A COST OF $250 + TO REPAIR.
NHTSA complaint #10410625 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING BETWEEN 40-45 MPH WHEN QITHOUT WARNING THE DRIVER SIDE AIRBAG ABRUPTLY DEPLOYED. THE CONTACT SUSTAINED MINOR INJURY TO THE LEFT ARM AND SHOULDER AREA. ALSO, BODY BRUISES AND CRACKED RIBS. THE CONTACT WAS ABLE TO RESUME OPERATION WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE IT HAD BEEN FOR A PERIOD OF THREE WEEKS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT WAS DISPLEASED TO KNOW THE INSPECTION WAS SUCH A LENGTHY PROCESS AND INFORMED THAT THERE WAS NO ALTERNATE MEANS OF TRANSPORTATION DUE TO THE VEHICLE BEING EQUIPPED HANDICAP ACCESSIBLE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION BUT THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10332209 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE SHE WAS INFORMED THE ENTIRE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE SALT ON THE ROAD CONTRIBUTED TO THE FAILURE AND THAT THERE SHOULD HAVE BEEN A COATING THAT WOULD PREVENT THE SALT FROM DAMAGING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 130,000.
NHTSA complaint #10322270 — an unverified report by a vehicle owner.
AIR BAGS
THE AIRBAG LIGHT KEPT GOING ON AND OFF WHILE DRIVING. CHECKED ON THE COMPUTER AND FOUND WHERE THIS WAS A PROBLEM WITH CHRYSLER PRODUCTS FROM 1994-2000 CAUSED BY A FAULTY CLOCKSPRING. THERE WAS A RECALL ON THESE MODELS. MINE IS A 2001 CHRYSLER LIMITED MINIVAN WITH ONLY 66,900 MILES ON IT AND COST ME $357.00 TO GET IT FIXED. DEPENDING ON WHEN THIS CAR WAS MANUFACTURED, IT COULD STILL HAVE THE SAME BRAND CLOCKSPRING AS THE OTHER YEARS.
NHTSA complaint #10302349 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
IN MY 2001 CHRYSLER TOWN AND COUNTRY MINIVAN THE HORN, CRUISE CONTROL, AND AIRBAG HAVE STOPPED WORKING. I UNDERSTAND THIS IS A COMMON PROBLEM DUE TO A BROKEN CLOCKSPRING IN THE STEERING WHEEL ASSEMBLY, AND THAT CHRYSLER RECALLED PREVIOUS MODELS WITH THIS SAME DEFECT. DRIVING WITHOUT A HORN AND RELIABLE AIRBAG CLEARLY PRESENTS A SAFETY RISK. I BELIEVE A RECALL OR FREE REPAIR IS IN ORDER.
NHTSA complaint #10262957 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE. IN ADDITION, HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 04-14-09 *BF UPDATED 04/16/09.
NHTSA complaint #10260187 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
MY 2001 CHRYSLER TOWN & COUNTRY SUFFERED A COMPLETE TRANSMISSION FAILURE. I BOUGHT THIS VEHICLE NEW IN 2001 AND THOUGHT I WAS BUYING THE BEST MINI-VAN FOR THE MONEY. HOWEVER, I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. POWER WINDOWS HAVE FAILED, POWER SLIDING DOOR HAS FAILED 3 TIMES, POWER LIFT GATE FAILED, AIR BAGS CAUSED A CHECK ENGINE LIGHT TO COME ON ( REPLACED UNDER WARRANTY). ALL OF THESE WERE MINOR IN COMPARISON TO THE TRANSMISSION, WHICH COST ME $3078 TO HAVE REBUILT. I'VE FOUND TOO MANY INSTANCES OF TRANSMISSION FAILURES ON THE INTERNET, I QUESTION WHY CHRYSLER HASN'T BEEN CALLED OUT ON THIS BY THE NHTSA. CHRYSLER KNOWS ABOUT THE QUALITY OF THEIR VEHICLES AND CONTINUES TO DO NOTHING ABOUT IT. IN THE FUTURE I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT.
NHTSA complaint #10259761 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
I READ ABOUT A RECALL ON THE CLOCKSPRING ON 2000 CHRYSLER T&C VANS. IT STATED IT RAN FROM UNTIL AUG 2000. MY VAN IS A 2001 CHRYSLER T&C MANUFACTURED IN 8/2000. I HAVE THIS SAME CLOCKSPRING FAILURE THAT CAUSES THE AIRBAG NOT TO FUNCTION. I HAVE TRIED TO TALK TO CHRYSLER TO NO AVAIL. IT JUST SEEMS THAT THEY HAD SOME BAD PARTS DURING THAT TIME AND POSSIBLY THOSE PARTS WERE ALSO PUT ON SOME OF THE 2001 VANS MANUFACTURED IN 8/2000. THE DEALER SAID THAT THIS CLOCKSPRING FAILURE IS A COMMON EVENT. IT SEEMS TO BE A SAFETY ISSUE.
NHTSA complaint #10249019 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING COLUMN AND CLOCK SPRING FAILED. THE ONLY WARNINGS THAT WERE PRESENT PRIOR TO THE FAILURE WERE THE AIR BAG LIGHT ILLUMINATING AND THE HORN FAILING TO WORK. THE CONTACT BELIEVES THIS IS A SAFETY ISSUE BECAUSE SHE NEEDS HER HORN TO PREVENT CRASHES. THE FAILURE HAS ONLY OCCURRED ONCE. THE DEALER CONFIRMED THAT THE CLOCK SPRING FAILED, WHICH CAUSED THE COMPONENTS CONNECTED TO IT TO FAIL AS WELL. THE CLOCK SPRING WAS REPLACED AT THE CONTACT'S EXPENSE. THE CURRENT MILEAGE WAS 145,484 AND FAILURE MILEAGE WAS 145,400. UPDATED 07/07/08. *LJ UPDATED 07/07/08
NHTSA complaint #10229973 — an unverified report by a vehicle owner.
AIR BAGS
DO TO CLOCKSPRING FAILURE , MANY PEOPLE COULD BE HURT OR KILLED BECAUSE HORN, & AIRBAGS NO WORKING. THIS IS DUE TO BAD PARTS CAR BUYER'S SHOULDN'T HAVE TO PAY FOR REPLACEMENT.
NHTSA complaint #10225741 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR- PERVASIVE ON ALL CHRYSLER VEHICLES RESULTING IN SAFETY ISSUES.
NHTSA complaint #10217937 — an unverified report by a vehicle owner.
AIR BAGS
WHILE DRIVING NORMALLY, THE AIRBAG LIGHT COMES ON. IT THEN TURNS ON THEN OFF AGAIN WHILE TURNING AT LOW SPEEDS. THIS IS ACCOMPANIED BY A TICKING OR POPPING TYPE SOUND IN THE STEERING WHEEL. SINCE THIS IS A FAMILY VAN, I AM WORRIED THAT THE AIR BAG WILL FAIL OR SELF DEPLOY WILL DRIVING.
NHTSA complaint #10185011 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT TURNS ON INTERMITTENTLY WHEN TURNING CORNERS, THEN GOES OUT AFTER A MINUTE WHEN THE CAR IS DRIVING STRAIGHT.
NHTSA complaint #10181396 — an unverified report by a vehicle owner.