2010 Chrysler Town AND Country headlight problems

EXTERIOR LIGHTING

The contact owns a 2010 Chrysler Town and Country. The contact stated that after activating the headlight switch, the headlights would blink off and on twice before turning off. The contact stated that the failure was present on both the low beam and high beam headlights, making the vehicle undrivable at night. The vehicle was taken to the local dealer who uninstalled an aftermarket remote starter and replaced a multifunction high beam selector switch; however, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 156,577.

NHTSA complaint #11545168 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2010 Chrysler Town and Country. The contact stated that he was unable to drive the vehicle at night because to the headlights were inoperable. There were no warning lights illuminated. The contact called an unknown dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance. The vehicle was taken to an independent mechanic who informed him that the switch needed to be replaced. The vehicle was not repaired. The failure mileage was 150,000.

NHTSA complaint #11486930 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the headlights would randomly turn off, creating a visibility hazard for the driver. When the failure occurred, the headlights could not be reactivated. Additionally, the braking system would randomly malfunction causing an extended stopping distance. The vehicle was taken to the local mechanic who diagnosed that the TIPM was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. Previously while driving at various speeds the vehicle had experienced jerking and shaking. The vehicle was taken to the local mechanic who replaced the transmission. The failure mileage was 151,000.

NHTSA complaint #11486466 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the headlights intermittently failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11443680 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Several weeks ago while driving at night the headlights suddenly went out creating a very dangerous situation. When I tried to turn the lights back on they blinked a couple of times and then remained off. Over the next several days the lights would come on sometimes and other times they would not. I changed the light switch but that did not help. I sent the TIPM in to a repair center but they have been unable to identify a problem with it.09

NHTSA complaint #11441312 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The headlights will go off and stay off unexpectedly while driving at night in the dark. Lights will not go back on for days. Then they will work for a random amount of time, then stop working again while driving in the dark again. You may examine this vehicle if you would like. I think that driving in the dark and the lights unexpectedly going off definitely puts my life and the lives of my family and other drivers at great risk. This problem has been confirmed at my local Firestone auto repair center. Neither the police or the manufacturer have inspected the vehicle yet. The tail lights, the dash lights, everything else works just fine. Neither the headlights or the brights will work. This has been going on for a few months. Why so long? The lights will work for weeks at a time, then unexpectedly shut off and stop working for days. Right now they are not working. I see from doing research on the internet that this seems to be a common problem with these vehicles, and I think that NTSB need to do something about it, like issuing a recall. This is a flawed design!

NHTSA complaint #11440812 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Headlight switch was turned on and headlights came on then went off. Turned light switch off and then on again and the lights came on and then went out again. This happened about dark time and I was 30 minutes from home. Cannot trust vehicle to drive at night as this has happened several times as I test the switch at home. Contacted dealership and all they could tell me is there is not a recall on this issue. No warning lamps came on. Can only drive during daytime as I cannot trust lights.

NHTSA complaint #11432352 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THE HEADLIGHTS STOPPED WORKING. THEY FLICKER WHEN STARTING THE CAR, BUT THEN SHUT OFF. STANDARD AND HIGH-BEAMS ARE BOTH INOPERABLE. TRIED REPLACING THE HEADLIGHT SWITCH, TO NO AVAIL. FOG-LIGHTS WORK, WHICH IS MY ONLY LIGHTING AT NIGHT. CHECKED ONLINE FOR A SOLUTION. APPARENTLY THIS IS A VERY COMMON PROBLEM IN THE TIPM. TRIED A HARD RESET, BUT AGAIN TO NO AVAIL. THERE IS NO FUSE OR RELAY THAT CAN BE REPLACED TO RESOLVE THIS ISSUE. THIS ORIGINALLY BEGAN IN JUNE, 2020, WHILE I WAS DRIVING AT NIGHT THE HEADLIGHTS JUST SHUT OFF. THE HEADLIGHTS FUNCTIONED INTERMITTENTLY FOR A FEW WEEKS, AND THEN FAILED COMPLETELY. THEY STILL FLICKER ONCE WHEN STARTING AND THEN GO OUT.

NHTSA complaint #11366128 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CONTACTED RAIRDON'S CHRYSLER JEEP DODGE OF BELLINGHAM (1615 IOWA ST, BELLINGHAM, WA 98229; (360) 255-4800) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,412. INVALID VIN.

NHTSA complaint #11355147 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

WAS DRIVING HOME WHEN HEADLIGHTS STOPPED WORKING HAD TO PULL OVER .DROVE HOME WITH NO HEADLIGHTS WAS SCARY . NEEDS TO BE A RECALL ON FIXING THIS UNSAFE VAN.

NHTSA complaint #11349615 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A LIFETIME WARRANTY GUARANTEE ISSUED ON THE 2005-2006 MODELS THAT EXPERIENCED THE SAME FAILURE. THE CONTACT NOTIFIED JOE MACHENS CHRYSLER DODGE JEEP RAM FIAT (1310 VANDIVER DR, COLUMBIA, MO 65202, (573) 234-4141) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. *DT CONSUMER STATED VEHICLE WAS TRADED IN.

NHTSA complaint #11279646 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

I EXPERIENCED THE FOLLOWING ISSUE WHICH IS ADDRESSED IN A RECALL HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I REPLACED THE PART, OUT OF POCKET, AND AM ATTEMPTING TO RECOUP THE COST. I TOOK THE VAN TO A DODGE/CHRYSLER DEALERSHIP AND THE VAN SHOWED NO CODES, ETC TO INDICATE THE ISSUE. I SIMPLY WENT OUT ON A LIMB TO GUESS IF THIS WAS THE PROBLEM. I HAVE RECEIPTS SHOWING PURCHASE FOR THE REPAIR. THIS SHOULD BE COVERED. MY FAMILY WAS IN DANGER EVERY TIME WE DROVE AND CHRYSLER REFUSED TO DO ANYTHING ABOUT IT!!!! THE NEW WIN MODULE SOLVED THE ISSUE AND IT HAS NOT STALLED ONCE SINCE THE NEW ONE INSTALLED! MARCH 1, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 IGNITION SWITCH ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 11V139000 MANUFACTURER CHRYSLER GROUP LLC COMPONENTS ELECTRICAL SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED 195,798 SUMMARY CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF. REMEDY DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES CHRYSLER SAFETY RECALL NO. L02 & L25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

NHTSA complaint #11270154 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

WHILE DRIVING AT NIGHT HEADLIGHTS FLICKERED AND THEN WENT OUT. AFTER PULLING OVER TO SIT FOR ABOUT 15 MIN, LIGHTS STILL DIDN'T WORK. COULDN'T DRIVE AT ALL. NEXT DAY TRIED LIGHTS DURING DAY TIME AND WORKED. AFTER 24 HOURS LIGHTS STOPPED WORKING AGAIN. NEW BULBS ARE IN PLACE, NO WARNING LIGHTS CAME IN THAT LIGHTS WERE NOT WORKING OR A SHORT WAS NOTED OR AN ELECTRICAL SYSTEM FAILURE. CAR IS NOT THROWING ANY ELECTRICAL CODE FAILURES EITHER.

NHTSA complaint #11267778 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

IN ATTEMPTING TO TURN NORTH ON TO ROUTE 29 FROM THE KROGER GAS STATION IN CHILICOTHE, IL THE VEHICLE ENTIRELY SHUT DOWN WHEN PARTIALLY THROUGH THE TURN. THE LIGHTING TURNED OFF, THE ENGINE SHUT DOWN, AND POWER STEERING DID NOT OPERATE. I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND ATTEMPTED TO THE VEHICLE. IT STARTED BUT INSTANTANEOUSLY SHUT DOWN AGAIN. I ATTEMPTED ONCE MORE AND IT STARTED AND I QUICKLY SHIFTED INTO DRIVE TO AVOID BEING STRUCK BY ANOTHER VEHICLE ON THE 2 LANE ROADWAY.

NHTSA complaint #11220988 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

WHEN I START THE CAR THE HEAD LIGHTS COME ON FOR A SECOND AND GO OUT .I RESTARTED THE CAR A COUPLE TIMES AND IT WORKED BUT NO LONGER

NHTSA complaint #11172298 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

HEADLIGHTS FLICKER THEN TURN OFF WHILE DRIVING. DOES NOT TURN BACK ON EVEN IF YOU TURN ON AND OFF.

NHTSA complaint #11154476 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

FIRST PROBLEM IS THE DRIVERS SIDE BACK DOOR DOES NOT OPEN. IT STOPPED WORKING ELECTRONICALLY AND MANUALLY AS WELL AS THE WINDOW. THE LIGHTS ON THE DASH FLICKER OFF AND ON, RADIO TURNS ON AND OFF, THE VAN DOOR DINGS, AND IT DIES WHILE SLOWING DOWN OR EVEN WHEN DRIVING. IT HAPPENS IN TOWN OR ON THE HIGHWAY

NHTSA complaint #11151107 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11129883 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TROUBLE STARTING VEHICLE, FRONT WINDOW ROLLS DOWN AND LIGHTS TURN ON WHEN THE VEHICLE IS OFF

NHTSA complaint #11109615 — an unverified report by a vehicle owner.

INTERIOR LIGHTING

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED TO THE SHOULDER WHERE THE VEHICLE WAS TURNED OFF. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE HAD BEEN RECURRING INTERMITTENTLY FOR THE PAST YEAR, BUT WAS GETTING WORSE. THE CONTACT DROVE THE VEHICLE TO THE DEALER (CENTRAL CHRYSLER/DODGE/JEEP/RAM IN NORWOOD, MASSACHUSETTS, 781-762-2200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33953243. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA complaint #11089639 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THE VEHICLE WAS MOVING AT APPROXIMATELY 70 MPH ON INTERSTATE 79 ON A STRAIGHTAWAY NEAR EDINBORO PA. WHEN THE HEADLIGHTS SHUT OFF. THE RUNNING LIGHTS CONTINUED TO FUNCTION. THE LIGHTS HAVE DONE THE SAME THING PRIOR TO THIS INCIDENT AND THE VEHICLE WAS OPERATED TO A SAFE AREA USING THE FOG LIGHTS. THE LIGHTS STARTED WORKING AGAIN ON 3/12/2018 BUT WENT OUT AGAIN THE NEXT DAY.

NHTSA complaint #11078919 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THE HEADLIGHTS TURNED OFF WHILE DRIVING AT NIGHT. THEY WOULD NOT FUNCTION IF I USED THE REMOTE TO OPEN THE DOORS. THEY WOULD TURN ON, THEN TURN OFF ON THEIR OWN. I TRIED DISCONNECTING THE BATTERY TO RESET. WORKED A COUPLE OF TIMES. BUT TONIGHT IT REALLY SCARES ME BECAUSE THEY TURNED OFF WHILE DRIVING! I GOT HOME SAFELY BECAUSE IT HAPPPENED CLOSE TO HOME IN THE CITY.

NHTSA complaint #11031980 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TIPM HAS GONE BAD. THE HORN STARTED BEEPING ON ITS OWN, THEN MY HEADLIGHTS AND STOPPED WORKING WHILE DRIVING AT NIGHT,NOTHING ELSE YET.

NHTSA complaint #11010196 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (GULF CHRYSLER, (251) 662-9586), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 131,000.

NHTSA complaint #10994214 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE HIGH BEAM AND LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

NHTSA complaint #10991348 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

HEADLIGHTS RANDOMLY WON'T TURN ON, OR WILL FLICKER AND DIE WITH NO WARNING. TOGGLING THE SWITCH DOES NOTHING, I CAN ONLY GET THE FOG LIGHTS TO GIVE ME ANY LIGHT TO SEE BY. INITIAL PROBLEM OCCURRED IN THE DRIVEWAY, CAR WAS STATIONARY. HAVE HAD THEM GO OUT WHILE DRIVING ON CITY STREETS AS WELL.

NHTSA complaint #10981038 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THE HEADLIGHTS FLICKERED AND THEN STOPPED WORKING AT STARTUP IN BOTH AUTO AND MANUAL MODE, HIGHBEEMS ALSO DID NOT WORK. AFTER SITTING A WHILE THE HEADLIGHTS STARTING WORKING AGAIN THEN WITHOUT WARNING STOPPED WORKING AGAIN (TAIL LIGHTS, FOG LIGHTS ARE NOT AFFECTED). THIS IS THE 3RD TIME THE HEADLIGHT FAILURE HAS OCCURRED. I HAVE READ ON MESSAGE BOARDS THAT THIS HEADLIGHT ISSUE IS A RESULT OF A FAULTY TIPM.

NHTSA complaint #10972208 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

HEADLIGHT STOP WORKING WHEN DRIVING AT NIGHT AND YOU CAN'T GET THEM TO TURN BACK ON. IT HAS HAPPENED 20 OR MORE TIME TO ME. IT HAS HAPPENED ALL READY ON VERY DARK ROADS IN THE COUNTRY, ON THE HIGHWAY OTHER TIMES, I WAS EVEN PULLED OVER FROM A POLICE OFFICER BEFORE TELLING ME TO PUT MY LIGHTS ON AND I SHOWED THEM THEY WERE ON BUT WEREN'T WORKING AGAIN. BUT WERE WORKING WHEN I LEFT MY HOUSE. THEN THE NEXT DAY THEY WILL WORK AGAIN WITH NO PROBLEM AND WORK FOR MONTHS THEN IT DOES IT AGAIN. YOU NEVER KNOW WHEN IT WILL HAPPEN, I'M AFRAID TO TAKE IT OUT WHEN IT'S DARK OUT. BUT IT'S MY ONLY CAR AND SOMETIMES I HAVE NO CHOICE BUT TO GO OUT AT NIGHT AND PRAY IT WON'T HAPPEN AGAIN, IT'S VERY DANGEROUS AND A SAFETY ISSUE, AND I HAVE SEEN A LOT OF COMPLAINTS FOR THE SAME THING WITH OTHER PEOPLE AS WELL SO IT'S NOT JUST MY VAN DOING THIS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GET SERIOUSLY HURT OR DIES FROM THIS DEFECT AND THE COMPANY ENDS UP GETTING SUED FOR NOT FIXING THIS PROBLEM. IF IT WAS JUST MY VAN DOING IT THEN I WOULD THINK IT WAS JUST A FLUKE THING, BUT WHEN I HAVE READ IT HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME KIND OF VAN THEN IT IS A DEFECT THAT NEEDS TO BE ADDRESSED AND FIXED BEFORE SOMETHING AWFUL HAPPENS TO SOMEONE. AND FROM WHAT I HAVE READ SOME PEOPLE SAID THEY WERE TOLD IT WAS SOMETHING TO DO WITH THE TIPM WHICH COSTS ABOUT $1200 OR SO TO FIX. SOME PEOPLE SAID THEY FIXED THAT AND IT STILL CONTINUED TO HAPPEN...I DON'T HAVE $1200 TO REPLACE THE TIPM AND THE PROBLEM STILL DOESN'T GET FIXED OR SOLVE THE PROBLEM...RIPOFF HAVING YOUR HEADLIGHTS STOP WORKING ON YOU ON A DARK ROAD AT NIGHT IS NOT SAFE AT ALL AND IS VERY DANGEROUS.

NHTSA complaint #10967657 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

BOUGHT THIS AS A USED VEHICLE FROM SAFEWAY CHEVROLET IN BURGAW NC. HAD 61,000 MILES. RANDOMLY THE HEADLIGHTS WILL NOT WORK, OR THEY COME ON THEN IMMEDIATELY GO OFF...EVEN IF YOU PULL THE LEVER TO MAKE HIGH BEAM COME ON, THEY COME ONE AND GO RIGHT BACK OFF WHILE THE LEVER IS STILL PULLED. NO OTHER LIGHTS SEEM TO BE AFFECTED HAPPENS DAY OR NIGHT. HAPPENS WHETHER THE SWITCH IS SET TO AUTOMATIC OR TO ON. HAVE TAKEN IT TO DEALER, SHOWS NO CODES..... HAVE TAKEN IT WHILE THE HEADLIGHTS WERE NOT WORKING.... UNABLE TO FIX.... THIS IS VERY DANGEROUS, AS IT HAPPENS SUDDENLY AT NIGHT. HAD IT NOT BEEN FOR THE VEHICLE HAVING FOG LIGHTS, IT COULD HAVE RESULTED IN A CRASH, OR WORSE......

NHTSA complaint #10950426 — an unverified report by a vehicle owner.