154 of the
884 complaints about the 2014 Chrysler Town AND Country are about the
engine — 17% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,000 miles.
C
154
Complaints
3
Crashes
4
Fires
1
Injuries
Exactly what failed
Engine
15198.1%
Engine AND Engine Cooling
10.6%
Hoses/Lines/Piping/Fittings
10.6%
Seals/Gaskets
10.6%
Engine & Cooling across every Chrysler Town AND Country year
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
NHTSA complaint #11676100 — an unverified report by a vehicle owner.
Minneapolis, MN
ENGINE
Having to have a new oil cooling housing replaced at 94,102 miles. Also had to change out front struts around 87,000 miles
NHTSA complaint #11644273 — an unverified report by a vehicle owner.
Bettsville, OH
ENGINE
Failure of engine oil filter housing - engine leaking oil If the engine fails, the vehicle could stop in traffic thereby putting the driver and passengers at risk of injury from other traffic. Independent repair service fixed and stated they average 1 a week. The place that diagnosed the problem said they do quite a few repairs on this engine monthly. Nothing reported but this seems to be a common problem with this engine. Large oil drip only indication of problem.
NHTSA complaint #11635727 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE
Left Cylinder failure /misfire on 2014 Town and Country. Most likely 2013 Engine. ) Bought minivan brand new in April 2014. Have had several Chrysler minivans never had issues. Mechanic say this minivan complete failure, too expensive to fix. Impacted Transmission and it is bad too now. No recalls on this and should be. Such a great van and was disappointed I did not get more years and miles out of it.
NHTSA complaint #11625830 — an unverified report by a vehicle owner.
Garland, UT
ENGINE
The cylinder 4 misfires. A leak down test was done by a mechanic and it failed. The entire cylinder head will have to be replaced. There are loads of people with this issue, and I know there was a recall at one point for certain years but the year 2014 was not included, neither was cylinder 4. There were warning signs such as shaking in the car when coming to a stop.
NHTSA complaint #11625123 — an unverified report by a vehicle owner.
Poplar Bluff, MO
ENGINE
cylinder 2 codes out. Check engine light on. The check engine light, came on 2 weeks ago and has not gone out. Van shakes a little bit, when in low RPM and sitting at lights. It has been confirmed by independent mechanic.
NHTSA complaint #11620843 — an unverified report by a vehicle owner.
Haughton, LA
ENGINE
No check engine warning, unpredictable no start, no crank. Physical well being of grandchild, others and self at risk due to high temperatures. This also puts stress on mental well being, how to fix, can I fix, the cost and constant worry of being stranded. Have not confirmed with dealer. Did have a shop review. Battery, alternator good, starter is new. Issue is sporadic and hard to duplicate, but happening daily. Research on internet shows this is common occurrence without a definitive solution. Who has to have a breakdown, not just mechanically speaking to find a solutuon?
NHTSA complaint #11609573 — an unverified report by a vehicle owner.
at 74,000 milesMiami, FL
ENGINE
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 40 MPH, and once while stopped at a red traffic light, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.
NHTSA complaint #11600602 — an unverified report by a vehicle owner.
Oak Ridge, MO
ENGINE
The oil cooler that is located under the intake manifold has a very bad issue and they crack and almost everyone of the engines like this I called about 9 diff shops and everyone of them told me it was a very common issue the one shop even keeps 5 in stock I already have changed this one but it causes them to leak oil down onto the exhaust and transmission and for some reason or another when ours started to leak badly the transmission acted up and we had to have that rebuilt so on top of the 250 dollar part it also cost almost 5k for a Transmission at same time I feel there needs to be something done about this as it a very bad common issue on all the engines like ours
NHTSA complaint #11591179 — an unverified report by a vehicle owner.
Jacksonville, NC
ENGINE
I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to “resets” itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and “couldn’t duplicate the problem “. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.
NHTSA complaint #11578364 — an unverified report by a vehicle owner.
Annandale, MN
ENGINE
Transmission Oil Cooler Lines Leaking and Oil Filter Adapter Housing is Leaking.
NHTSA complaint #11569142 — an unverified report by a vehicle owner.
Tampa, FL
ENGINE
My vehicle engine light came on. Error code P0302 detected. Private mechanic referred to dealership for repair. Dealership confirmed original diagonals. Engine issues consistent with NHTSA bulletins D-14-22, 18-069-16 and 09-002-14. As part of the bulletin vehicle warranties were extended for select vehicle years. My vehicle is under both the year and mileage extension however, does not “qualify” per dealership due to vehicle year not being listed on the bulletins.
NHTSA complaint #11526912 — an unverified report by a vehicle owner.
North Port, FL
ENGINE
The engine light came on after replacing the front cylinder head and was illuminated before this repair. The engine has a constant clicking sound, and runs very rough and nearly to a stall constantly. The vehicle is using fuel at an alarming rate. The vehicle cannot be driven for any distance as the rpms are out of control when accelerating. Mechanics who have looked at the vehicle said this is a common problem with the 3.6 engine and will not be remedied easily. I was advised not to drive the vehicle for safety reasons.
NHTSA complaint #11523471 — an unverified report by a vehicle owner.
Harvey, LA
ENGINE
The rocker arms have failed twice and caused a constantly flashing check engine light. I was told by the mechanic that this is a common problem with the 3.6 liter engine and if you continue to drive you will have catastrophic engine damage. The engine shudders and shakes and will not respond as it should. It constantly needs spark plugs. There is a constant ticking in the engine, it misfires and when it loses power you have to make a quick maneuver to avoid being hit. This model requires constant repair. My Chrysler trained mechanic said that there is no permanent repair. He called the Town and County 3.6 liter junk. While going out of town the engine slowed from 80mph to 40mph. An 18 wheeler behind me slammed on brakes and blew his horn. I had to drive off of the road to avoid being killed. I could not drive over 40mph. I found the closest hotel for the night and had to have the vehicle towed the next morning.
NHTSA complaint #11514957 — an unverified report by a vehicle owner.
at 104,000 milesManchester, CT
ENGINE
The contact owns a 2014 Chrysler Town and Country. The contact stated while his wife was driving 65 MPH and drove over a bump in the roadway, the vehicle stalled. The contact was unaware of a warning light being illuminated. The contact shifted the vehicle into neutral(N), restarted the vehicle, and continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 104,000.
NHTSA complaint #11513375 — an unverified report by a vehicle owner.
Gardendale, AL
ENGINE
The lifters and tappets in the 3.6L Chrysler V6 become prematurely worn, interfering with the engine’s ability to provide power to the vehicle while driving. This results in safety issues where the vehicle will not accelerate adequately at low speeds, which surprises other drivers and places the driver and passengers in our van at increased risk of collision.
NHTSA complaint #11496440 — an unverified report by a vehicle owner.
Clayton, NC
ENGINE
In the middle of driving the vehicle steering wheel seized up and the engine shut off in the middle of driving. This is extremely dangerous and I had my two children in the car
NHTSA complaint #11489470 — an unverified report by a vehicle owner.
at 120,000 milesCharlotte, NC
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
The contact owns a 2014 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the vehicle started overheating, emitted white smoke from the exhaust and then shut off. The contact stated upon attempting to restart the vehicle to pull into the driveway, the vehicle started overheating and emitted white smoke. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket blew and needed to be replaced. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 14V234000 (Electrical System). However, the VIN was not included. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that they could not assist as the vehicle was not covered under warranty or recall. The approximate failure mileage was 120,000.
NHTSA complaint #11478939 — an unverified report by a vehicle owner.
at 67,000 milesJacksonville, FL
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact's mother owns a 2014 Chrysler Town and Country modified for wheelchair accessibility. The contact stated while driving 55-65 MPH, he smelled an abnormal burning odor. There were no warning lights illuminated. The contact opened the windows, drove to his residence, and parked the vehicle. The contact then noticed a trail of fluid on the ground. The contact stated that the fluid was coming from the passenger's side rear shock location. The vehicle was towed to an independent mechanic where it was diagnosed that the bracket of the shock fractured and pierced unknown hoses. The independent mechanic repaired the hoses; however, the independent mechanic was unable to repair the passenger's side rear shock bracket. The independent mechanic informed the contact that the failure was due to the vehicle modifier using a thin metal to weld the passenger's side rear shock bracket of the vehicle. The contact stated that the vehicle was modified by Eldorado National. The modifier was not notified of the failure. The local authorized dealer and manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.
NHTSA complaint #11469192 — an unverified report by a vehicle owner.
Alma, AR
ENGINE
Twice now the vehicle has turned itself off. Once idling in a parking lot and once driving down the road. There were no warning lights that came on, the engine just died and all the electronics reset (clock, speedo, etc.).
NHTSA complaint #11466858 — an unverified report by a vehicle owner.
at 153,159 milesSan Antonio, TX
ENGINE
The contact owns a 2014 Chrysler Town and Country. The contact stated while driving approximately 55 MPH and then coming to a complete stop, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with TIPM failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,159.
NHTSA complaint #11466408 — an unverified report by a vehicle owner.
Roanoke, IN
ENGINE
Win module is going out engine cuts out without notice when driving. There have been recalls for this part in older models but issues look to have continued into newer models
NHTSA complaint #11466000 — an unverified report by a vehicle owner.
Ronaoke, IN
ENGINE
Win module. Engine cuts off while driving no warning. Almost caused vehicle crash loss of power steering and total engine power
NHTSA complaint #11460758 — an unverified report by a vehicle owner.
Forsyth, MO
ENGINE
Oil filter cooler housing unit is leaking at under 150,000 miles. The leaking oil is pooling and is an extreme fire hazard. After my mechanic informed me that this was common in my vehicle it came to my attention that this has been a known issue which Chrysler has refused to take responsibility for.
NHTSA complaint #11456235 — an unverified report by a vehicle owner.
Lorain, OH
ENGINE
While traveling at highway speed 65 MPH when the engine and electrical went off without warning, causing all lights, in and out to go off, power steering to be lost and I'm sure power brakes to be compromised. Was able to put vehicle in neutral and restart the engine while coasting. This did happen at night leaving the vehicle without lights while it is coasting and loosing speed on a busy freeway. This has happened a few times previously but this is the first time on the freeway.
NHTSA complaint #11453921 — an unverified report by a vehicle owner.
Waldorf, MDFire
ENGINE
Engine Leaked oil from oil filter housing, Thank goodness my boyfriend put the fire out. very big problem he had to repair wires and replace lots of expensive parts because the small fire melted some of the intake and the valve cover. Im just thankful my boyfriend is a mechanic and could fix it for me. 800.00 in just parts. just to find out that there is a updated part that would not leak. But Waldorf dodge Sold me the same part he took off. so its destined to happen again. Chrysler should be ashamed of their design. They put my family at risk and my vehicle. I checked for recalls on it and its not there.
NHTSA complaint #11450641 — an unverified report by a vehicle owner.
Sugar Grove, IL
ENGINE
OIL HOUSING LEAK FAILURE which when speaking with my mechanic and looking online, this is a HUGE problem with these vehicles. I don't understand why this has been a recall item as I can see over 56,000 issues online for it. SUCH An ISSUE there is a back order of part. the oil leak is dangerous and can cause fires to cars with mostly families driving them
NHTSA complaint #11447025 — an unverified report by a vehicle owner.
at 109,000 milesNewport, NJ
ENGINE
The contact owns a 2014 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 109,000.
NHTSA complaint #11428882 — an unverified report by a vehicle owner.
Vilas, NC
ENGINE
Oil leak from defective adapter/housing. Oil continuously leaks even shortly after being repaired due to bad product design on the 3.6L Pentastar V6 engine. Poses a significant safety hazard and could lead to fire at any point due to all the old oil that has leaked all over the engine bottom. A significant number of posts pertaining to this issue are all across the internet, here is only one example going back to 2014 with over 400 posts; from only one thread!: https://www.chryslerminivan.net/threads/please-post-if-you-have-had-an-oil-leak-on-your-2014-3-6l-pentastar-v6.65617/page-21
NHTSA complaint #11423905 — an unverified report by a vehicle owner.
Lancaster, VA
ENGINE
This 2014 Town & Country stalls while driving, even when driving on the highway. It is extremely dangerous to me, and especially to my wife and children ! The check engine light comes on when it is about to stall. My ASE Certified mechanic read a P0302 trouble code. This means that #2 cylinder has a misfire. The mechanic replaced all spark plugs and coils, but the same missfire remains. The actual problem is a defective cylinder head on the left bank. This was determined by a cylinder leak-down test, which shows that #2 exhaust valve is leaking compression. This defective left (#2,4,6 cylinders) cylinder head is well known by all FCA Dealers. My dealer says that ALL of his mechanics have a great deal of experience doing this defective cylinder head replacement. Tens of thousands of left cylider heads have been replaced under an EXTENDED WARRANTY PROGRAM, issued and approved by FCA, which extends engine warranties on their 3.6 LITER ENGINES to 10 YEARS or 150,000 miles. When I try to get my vehicle's defective cylinder head replaced under the EXTENDED WARRANTY FCA PROGRAM, FCA says that they will only replace the defective cylinder head on 2011, 2012, and 2013 vehicles ! They will not cover my vehicle ! Please help, before this engine defect causes a major accident for my family.
NHTSA complaint #11418028 — an unverified report by a vehicle owner.