FaultScore

BMW 528XI vs Mercedes Benz Sprinter 2500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW 528XI Mercedes Benz Sprinter 2500
Complaints on file 239 595
Model years covered 2008–2014 2007–2025
Worst model year 2012 2019
Best model year 2010 2024
Crashes reported 6 28
Fires reported 7 14
Injuries reported 5 12
Deaths reported 0 0
Most complained-about part Engine & Cooling Driver Assist & Collision Avoidance
Share of complaints involving harm 7.5% 9.1%

BMW 528XI by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 87 36.4%
Lights 20 8.4%
Airbags 18 7.5%
Other & Unspecified 13 5.4%
Fuel & Propulsion 11 4.6%
Seat Belts 6 2.5%

Mercedes Benz Sprinter 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks