BMW 745I vs Chevrolet Captiva

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	BMW 745I	Chevrolet Captiva
Complaints on file	187	465
Model years covered	2001–2007	2011–2015
Worst model year	2003	2014
Best model year	2005	2012
Crashes reported	24	17
Fires reported	10	13
Injuries reported	7	24
Deaths reported	0	0
Most complained-about part	Transmission & Drivetrain	Electrical System
Share of complaints involving harm	21.9%	11.6%

BMW 745I by year

1 74 47 41 21 3

01 02 03 04 05 07

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 38 20.3%

Brakes 29 15.5%

Electrical System 27 14.4%

Engine & Cooling 25 13.4%

Airbags 20 10.7%

Seat Belts 6 3.2%

Other & Unspecified 6 3.2%

Seats 5 2.7%

Chevrolet Captiva by year

1 100 143 198 23

11 12 13 14 15

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 140 30.1%

Engine & Cooling 98 21.1%

Other & Unspecified 57 12.3%

Transmission & Drivetrain 34 7.3%

Stability & Traction Control 27 5.8%

Steering 19 4.1%

Airbags 14 3.0%

Body & Structure 14 3.0%