BMW R1200 GS vs Hyundai Entourage

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW R1200 GS Hyundai Entourage
Complaints on file 186 453
Model years covered 2004–2018 2006–2008
Worst model year 2005 —
Best model year 2009 —
Crashes reported 6 21
Fires reported 3 11
Injuries reported 4 14
Deaths reported 0 0
Most complained-about part Fuel & Propulsion Electrical System
Share of complaints involving harm 7% 10.2%

BMW R1200 GS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 23 12.4%
Suspension 15 8.1%
Engine & Cooling 14 7.5%
Electrical System 13 7.0%
Body & Structure 8 4.3%
Steering 7 3.8%

Hyundai Entourage by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 65 14.3%
Suspension 51 11.3%
Brakes 35 7.7%
Lights 21 4.6%
Stability & Traction Control 20 4.4%