Buick Lucerne vs Saturn VUE

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Buick Lucerne	Saturn VUE
Complaints on file	1,332	3,274
Model years covered	2006–2011	2002–2010
Worst model year	2006	2003
Best model year	2010	2002
Crashes reported	119	193
Fires reported	79	84
Injuries reported	77	118
Deaths reported	3	1
Most complained-about part	Electrical System	Electrical System
Share of complaints involving harm	20.9%	12.1%

Buick Lucerne by year

456 227 321 185 77 66

06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 405 30.4%

Fuel & Propulsion 137 10.3%

Engine & Cooling 106 8.0%

Body & Structure 103 7.7%

Steering 84 6.3%

Airbags 79 5.9%

Brakes 56 4.2%

Acceleration & Cruise Control 45 3.4%

Saturn VUE by year

220 873 360 216 433 417 575 171 9

02 03 04 05 06 07 08 09 10

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 705 21.5%

Transmission & Drivetrain 659 20.1%

Airbags 310 9.5%

Engine & Cooling 296 9.0%

Steering 293 8.9%

Other & Unspecified 135 4.1%

Suspension 133 4.1%

Fuel & Propulsion 99 3.0%