Cadillac CT5 vs Infiniti JX35

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Cadillac CT5 Infiniti JX35
Complaints on file 146 361
Model years covered 2020–2026 2013–2013
Worst model year 2020 —
Best model year 2022 —
Crashes reported 21 7
Fires reported 0 2
Injuries reported 13 9
Deaths reported 1 0
Most complained-about part Transmission & Drivetrain Airbags
Share of complaints involving harm 24% 5%

Cadillac CT5 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 23 15.8%
Electrical System 21 14.4%
Other & Unspecified 17 11.6%
Body & Structure 16 11.0%
Driver Assist & Collision Avoidance 14 9.6%
Engine & Cooling 12 8.2%
Airbags 7 4.8%
Steering 5 3.4%

Infiniti JX35 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 87 24.1%
Brakes 27 7.5%
Other & Unspecified 24 6.6%
Engine & Cooling 16 4.4%
Lights 15 4.2%
Body & Structure 13 3.6%