Chevrolet Caprice vs Saturn Aura

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Caprice	Saturn Aura
Complaints on file	912	2,227
Model years covered	1977–2014	2000–2010
Worst model year	1994	2007
Best model year	2014	2009
Crashes reported	100	79
Fires reported	37	19
Injuries reported	58	41
Deaths reported	3	5
Most complained-about part	Brakes	Steering
Share of complaints involving harm	21.7%	6.5%

Chevrolet Caprice by year

2 6 8 8 8 41 20 16 19 6 170 133 63 185 111 87 3 1 2 9 14

77 79 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 03 11 13 14

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 151 16.6%

Electrical System 120 13.2%

Acceleration & Cruise Control 70 7.7%

Engine & Cooling 66 7.2%

Suspension 64 7.0%

Steering 55 6.0%

Seat Belts 53 5.8%

Transmission & Drivetrain 44 4.8%

Saturn Aura by year

4 6 950 677 588 2

00 05 07 08 09 10

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 396 17.8%

Transmission & Drivetrain 387 17.4%

Electrical System 257 11.5%

Brakes 214 9.6%

Stability & Traction Control 154 6.9%

Airbags 150 6.7%

Lights 147 6.6%

Engine & Cooling 113 5.1%