Ford Ford Truck vs Buick Encore

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Ford Truck	Buick Encore
Complaints on file	365	905
Model years covered	1968–2003	2013–2022
Worst model year	1997	2017
Best model year	1996	2021
Crashes reported	27	85
Fires reported	21	10
Injuries reported	29	62
Deaths reported	1	3
Most complained-about part	Tires	Engine & Cooling
Share of complaints involving harm	21.4%	17.7%

Ford Ford Truck by year

1 2 1 1 1 2 2 2 7 6 8 9 11 8 21 28 22 47 29 37 30 22 54 14

68 74 77 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Tires 66 18.1%

Engine & Cooling 53 14.5%

Transmission & Drivetrain 49 13.4%

Electrical System 26 7.1%

Brakes 21 5.8%

Fuel & Propulsion 18 4.9%

Suspension 17 4.7%

Steering 16 4.4%

Buick Encore by year

70 92 193 120 136 109 129 34 11 11

13 14 15 16 17 18 19 20 21 22

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 248 27.4%

Electrical System 88 9.7%

Transmission & Drivetrain 75 8.3%

Other & Unspecified 74 8.2%

Airbags 70 7.7%

Brakes 63 7.0%

Fuel & Propulsion 63 7.0%

Steering 48 5.3%