GMC Suburban vs Ford Freestyle

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	GMC Suburban	Ford Freestyle
Complaints on file	2,323	5,155
Model years covered	1974–2004	2002–2007
Worst model year	1994	2005
Best model year	2000	2004
Crashes reported	246	153
Fires reported	39	21
Injuries reported	101	39
Deaths reported	7	0
Most complained-about part	Brakes	Acceleration & Cruise Control
Share of complaints involving harm	16.9%	4.1%

GMC Suburban by year

1 2 5 6 4 8 8 24 28 33 105 254 490 294 220 268 137 393 20 5 9 8 1

74 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 1,053 45.3%

Windows, Mirrors & Wipers 203 8.7%

Tires 136 5.9%

Transmission & Drivetrain 129 5.6%

Electrical System 125 5.4%

Seats 105 4.5%

Engine & Cooling 100 4.3%

Steering 95 4.1%

Ford Freestyle by year

1 14 2,018 1,872 1,250

02 04 05 06 07

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Acceleration & Cruise Control 1,617 31.4%

Transmission & Drivetrain 1,308 25.4%

Engine & Cooling 681 13.2%

Fuel & Propulsion 397 7.7%

Electrical System 269 5.2%

Brakes 227 4.4%

Other & Unspecified 190 3.7%

Body & Structure 102 2.0%