Hyundai Sonata Hybrid vs Buick Lacrosse

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Hyundai Sonata Hybrid Buick Lacrosse
Complaints on file 1,169 2,921
Model years covered 2011–2026 2005–2019
Worst model year 2013 2006
Best model year 2024 2018
Crashes reported 71 153
Fires reported 34 88
Injuries reported 44 80
Deaths reported 0 1
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 12.7% 11%

Hyundai Sonata Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Buick Lacrosse by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 595 20.4%
Lights 502 17.2%
Engine & Cooling 257 8.8%
Airbags 253 8.7%
Steering 229 7.8%
Brakes 144 4.9%
Suspension 142 4.9%