KIA Sorento Hybrid vs Chevrolet Captiva
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | KIA Sorento Hybrid | Chevrolet Captiva |
|---|---|---|
| Complaints on file | 187 | 465 |
| Model years covered | 2021–2025 | 2011–2015 |
| Worst model year | 2025 | 2014 |
| Best model year | 2021 | 2012 |
| Crashes reported | 2 | 17 |
| Fires reported | 1 | 13 |
| Injuries reported | 2 | 24 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Engine & Cooling | Electrical System |
| Share of complaints involving harm | 2.7% | 11.6% |
KIA Sorento Hybrid by year
What breaks
Engine & Cooling
49
26.2%
Electrical System
31
16.6%
Fuel & Propulsion
28
15.0%
Transmission & Drivetrain
26
13.9%
Other & Unspecified
19
10.2%
Acceleration & Cruise Control
6
3.2%
Windows, Mirrors & Wipers
6
3.2%
Brakes
5
2.7%
Chevrolet Captiva by year
What breaks
Electrical System
140
30.1%
Engine & Cooling
98
21.1%
Other & Unspecified
57
12.3%
Transmission & Drivetrain
34
7.3%
Stability & Traction Control
27
5.8%
Steering
19
4.1%
Airbags
14
3.0%
Body & Structure
14
3.0%