FaultScore

Lexus CT vs BMW X7

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus CT BMW X7
Complaints on file 192 476
Model years covered 2011–2016 2019–2026
Worst model year 2013 2020
Best model year 2014 2022
Crashes reported 22 19
Fires reported 2 7
Injuries reported 18 7
Deaths reported 1 0
Most complained-about part Brakes Brakes
Share of complaints involving harm 22.4% 6.9%

Lexus CT by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 59 30.7%
Engine & Cooling 36 18.8%
Electrical System 16 8.3%
Other & Unspecified 16 8.3%
Airbags 12 6.3%
Body & Structure 7 3.6%
Fuel & Propulsion 7 3.6%
Transmission & Drivetrain 5 2.6%

BMW X7 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks