FaultScore

Lexus GS400 vs Chevrolet Suburban 2500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus GS400 Chevrolet Suburban 2500
Complaints on file 80 200
Model years covered 1994–2000 1994–2011
Worst model year 2001
Best model year 2000
Crashes reported 33 10
Fires reported 0 2
Injuries reported 20 2
Deaths reported 0 0
Most complained-about part Acceleration & Cruise Control Brakes
Share of complaints involving harm 66.3% 7%

Lexus GS400 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Acceleration & Cruise Control 14 17.5%
Brakes 12 15.0%
Airbags 10 12.5%
Suspension 9 11.3%
Electrical System 8 10.0%
Seat Belts 6 7.5%
Engine & Cooling 5 6.3%
Tires 4 5.0%

Chevrolet Suburban 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 52 26.0%
Engine & Cooling 39 19.5%
Fuel & Propulsion 22 11.0%
Airbags 13 6.5%
Body & Structure 12 6.0%
Tires 9 4.5%
Other & Unspecified 6 3.0%