FaultScore

Lincoln LS vs GMC Envoy

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lincoln LS GMC Envoy
Complaints on file 1,366 3,281
Model years covered 2000–2006 1995–2009
Worst model year 2000 2002
Best model year 2003 2001
Crashes reported 111 218
Fires reported 6 129
Injuries reported 64 164
Deaths reported 4 14
Most complained-about part Suspension Fuel & Propulsion
Share of complaints involving harm 13.5% 16%

Lincoln LS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 289 21.2%
Engine & Cooling 181 13.3%
Airbags 140 10.2%
Brakes 79 5.8%
Steering 52 3.8%

GMC Envoy by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 728 22.2%
Electrical System 681 20.8%
Lights 279 8.5%
Engine & Cooling 273 8.3%
Airbags 160 4.9%
Brakes 103 3.1%