FaultScore

Mercedes Benz C240 vs Ford Focus Electric

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz C240 Ford Focus Electric
Complaints on file 127 312
Model years covered 2001–2007 2012–2017
Worst model year 2005 2013
Best model year 2002 2017
Crashes reported 6 6
Fires reported 9 2
Injuries reported 12 5
Deaths reported 0 0
Most complained-about part Airbags Electrical System
Share of complaints involving harm 21.3% 4.2%

Mercedes Benz C240 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 17 13.4%
Electrical System 14 11.0%
Fuel & Propulsion 14 11.0%
Windows, Mirrors & Wipers 14 11.0%
Engine & Cooling 11 8.7%
Seat Belts 7 5.5%
Other & Unspecified 7 5.5%
Body & Structure 6 4.7%

Ford Focus Electric by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 43 13.8%
Steering 24 7.7%
Acceleration & Cruise Control 17 5.4%
Brakes 9 2.9%
Stability & Traction Control 9 2.9%