Mercedes Benz GLE 350 vs Lexus IS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLE 350 Lexus IS
Complaints on file 339 815
Model years covered 2018–2024 1999–2026
Worst model year 2020 2006
Best model year 2023 2015
Crashes reported 25 68
Fires reported 9 9
Injuries reported 13 38
Deaths reported 1 1
Most complained-about part Engine & Cooling Body & Structure
Share of complaints involving harm 14.2% 14.2%

Mercedes Benz GLE 350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 69 20.4%
Transmission & Drivetrain 22 6.5%
Brakes 19 5.6%
Windows, Mirrors & Wipers 14 4.1%

Lexus IS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks