Mercedes Benz GLS450 vs Volkswagen Golf Sportwagen

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLS450 Volkswagen Golf Sportwagen
Complaints on file 102 247
Model years covered 2017–2021 2013–2019
Worst model year — 2015
Best model year — 2019
Crashes reported 5 18
Fires reported 18 2
Injuries reported 5 16
Deaths reported 0 0
Most complained-about part Electrical System Electrical System
Share of complaints involving harm 27.5% 14.6%

Mercedes Benz GLS450 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 23 22.5%
Other & Unspecified 16 15.7%
Engine & Cooling 12 11.8%
Fuel & Propulsion 9 8.8%
Driver Assist & Collision Avoidance 8 7.8%
Lights 6 5.9%
Steering 4 3.9%
Seats 4 3.9%

Volkswagen Golf Sportwagen by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 37 15.0%
Suspension 28 11.3%
Engine & Cooling 27 10.9%
Fuel & Propulsion 23 9.3%
Transmission & Drivetrain 14 5.7%
Body & Structure 14 5.7%