Mercedes Benz S550 vs Hyundai Entourage
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Mercedes Benz S550 | Hyundai Entourage |
|---|---|---|
| Complaints on file | 184 | 453 |
| Model years covered | 2010–2017 | 2006–2008 |
| Worst model year | 2015 | — |
| Best model year | 2016 | — |
| Crashes reported | 19 | 21 |
| Fires reported | 11 | 11 |
| Injuries reported | 13 | 14 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Other & Unspecified | Electrical System |
| Share of complaints involving harm | 23.4% | 10.2% |
Mercedes Benz S550 by year
What breaks
Other & Unspecified
24
13.0%
Steering
18
9.8%
Fuel & Propulsion
16
8.7%
Body & Structure
15
8.2%
Windows, Mirrors & Wipers
13
7.1%
Seat Belts
12
6.5%
Engine & Cooling
11
6.0%
Electrical System
11
6.0%
Hyundai Entourage by year
What breaks
Electrical System
69
15.2%
Body & Structure
65
14.3%
Suspension
51
11.3%
Doors, Latches & Locks
39
8.6%
Brakes
35
7.7%
Engine & Cooling
30
6.6%
Lights
21
4.6%
Stability & Traction Control
20
4.4%