FaultScore

Pontiac G5 vs Volkswagen Routan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Pontiac G5 Volkswagen Routan
Complaints on file 510 1,249
Model years covered 2007–2010 2008–2014
Worst model year 2007 2009
Best model year 2009 2012
Crashes reported 66 23
Fires reported 5 16
Injuries reported 42 35
Deaths reported 5 0
Most complained-about part Fuel & Propulsion Electrical System
Share of complaints involving harm 23.1% 5.9%

Pontiac G5 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 132 25.9%
Steering 95 18.6%
Airbags 69 13.5%
Engine & Cooling 20 3.9%
Transmission & Drivetrain 20 3.9%
Brakes 18 3.5%
Lights 15 2.9%

Volkswagen Routan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks