FaultScore

Saturn L300 vs Lexus LS400

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Saturn L300 Lexus LS400
Complaints on file 170 424
Model years covered 2003–2005 1990–2001
Worst model year 2003 1993
Best model year 2005 2000
Crashes reported 11 58
Fires reported 8 8
Injuries reported 6 33
Deaths reported 1 0
Most complained-about part Electrical System Electrical System
Share of complaints involving harm 15.3% 23.3%

Saturn L300 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 27 15.9%
Lights 26 15.3%
Fuel & Propulsion 14 8.2%
Transmission & Drivetrain 10 5.9%
Acceleration & Cruise Control 9 5.3%
Steering 7 4.1%
Brakes 7 4.1%

Lexus LS400 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 131 30.9%
Brakes 26 6.1%
Lights 26 6.1%
Seat Belts 25 5.9%
Airbags 20 4.7%
Tires 20 4.7%
Engine & Cooling 18 4.2%