Volkswagen EOS vs Lincoln LS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volkswagen EOS	Lincoln LS
Complaints on file	550	1,366
Model years covered	2007–2016	2000–2006
Worst model year	2009	2000
Best model year	2010	2003
Crashes reported	24	111
Fires reported	6	6
Injuries reported	12	64
Deaths reported	0	4
Most complained-about part	Airbags	Suspension
Share of complaints involving harm	7.6%	13.5%

Volkswagen EOS by year

54 62 123 84 21 114 32 47 7 6

07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 168 30.5%

Transmission & Drivetrain 102 18.5%

Engine & Cooling 56 10.2%

Electrical System 51 9.3%

Brakes 34 6.2%

Other & Unspecified 28 5.1%

Body & Structure 19 3.5%

Fuel & Propulsion 17 3.1%

Lincoln LS by year

458 319 179 113 140 132 25

00 01 02 03 04 05 06

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 289 21.2%

Engine & Cooling 181 13.3%

Airbags 140 10.2%

Transmission & Drivetrain 127 9.3%

Electrical System 104 7.6%

Acceleration & Cruise Control 80 5.9%

Brakes 79 5.8%

Steering 52 3.8%