FaultScore

Volkswagen Jetta Sportwagen vs Infiniti M35

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen Jetta Sportwagen Infiniti M35
Complaints on file 234 570
Model years covered 2008–2014 2006–2010
Worst model year 2014 2006
Best model year 2009 2010
Crashes reported 8 26
Fires reported 5 3
Injuries reported 5 17
Deaths reported 0 0
Most complained-about part Electrical System Airbags
Share of complaints involving harm 7.7% 8.1%

Volkswagen Jetta Sportwagen by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 24 10.3%
Brakes 23 9.8%
Engine & Cooling 21 9.0%
Other & Unspecified 21 9.0%
Airbags 20 8.5%
Transmission & Drivetrain 13 5.6%

Infiniti M35 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 119 20.9%
Steering 108 18.9%
Seats 90 15.8%
Suspension 25 4.4%