I am filing a complaint regarding a safety-related failure of the driver’s seat bracket in my vehicle. The bracket has broken, causing the driver’s seat to rock back and forth while the vehicle is in motion. I took the vehicle to an authorized dealer for inspection, and they confirmed that the seat bracket has failed. I was also informed that the replacement part is no longer in production and is unavailable. This condition poses a significant safety risk. A loose or unstable driver’s seat can impair vehicle control, increase driver distraction, and reduce the effectiveness of seatbelt and airbag systems in the event of a crash. As a result, this defect substantially increases the likelihood of an accident and the risk of serious injury. I am aware that there have been numerous similar complaints regarding this issue, yet no recall has been issued. Given the safety implications and apparent frequency of this defect, I believe this matter warrants further investigation and corrective action.
NHTSA complaint #11728078 — an unverified report by a vehicle owner.
I was driving home recently and the back of my seat near the base gave out on me, the lower back/bottom raising motor was working but the seat was not going up. Upon inspection I found that the welds on the seat bracket had broken, going online and searching found me countless forums of seat brackets breaking during driving. Two main issues with this 1. I almost lost control due to the sudden drop 2. If I was to get into a collision the seat is not secure whatsoever. This is not an uncommon issue and I am astonished no recall has been given Sources of similarity [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11657916 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO INFINITI OF ORANGE PARK (6999 BLANDING BLVD, JACKSONVILLE, FL 32244) TO BE REPAIRED UNDER AN AIR BAGS RECALL. AFTER PICKING UP THE VEHICLE, THE CONTACT BECAME AWARE THAT THE SEAT HAD BEEN PUSHED BACK ALL THE WAY WHILE THE RECALL REPAIR WAS BEING PERFORMED. THE CONTACT WAS UNABLE TO ADJUST THE DRIVER'S SIDE FRONT SEAT FORWARD OR UP AND DOWN, WHICH MADE DRIVING THE VEHICLE DIFFICULT. THE CONTACT WAS INFORMED THAT THERE WAS A COST TO REPAIR THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11403324 — an unverified report by a vehicle owner.
DRIVER SEAT SUDDENLY FELL DOWN AND TOWARD THE LEFT. THIS HAPPENED AS I ENTERED THE CAR WHILE IT WAS PARKED. NOW THE SEAT SITS LOW TO THE FLOOR AND TILTED TO THE SIDE. SEAT CAN BE EASILY MOVED SIDE TO SIDE BY HAND. SEAT LIFT SYSTEM SEEMS NON FUNCTIONAL.
NHTSA complaint #11382981 — an unverified report by a vehicle owner.
I JUST BOUGHT THIS CAR AND WHEN I TOOK IT OUT TO DRIVE THE DRIVER SEAT WAS SITTING ALL THE WAY TO THE FLOOR SO I TRIED RAISING THE SEAT AND NOTICED IT WADING MOVING SO I GOT OUT TO LOOK WHILE TRYING TO RAISE IT AND NOTICED METAL TRYING TO COME THROUGH THE LEATHER I DON'T KNOW WHAT'S GOING ON AND I HOPE THIS DOESN'T COST ME A LOT OF MONEY TO FIX.
NHTSA complaint #11325240 — an unverified report by a vehicle owner.
THE LEFT FRONT DRIVER SEAT BEGAN MOVING SLIGHTLY FWD/BACK WHEN BRAKING AND ACCELERATING AT @ 75K MILES. THEN THAT ASSEMBLY JUST BROKE (SEAT SETTLED) AS I GOT IN THE CAR ONE DAY AND I CAN NO LONGER MOVE IT BACK AND FORTH OR UP/DOWN AT ALL. SO RAIL BROKE AND THEN THE SEAT MOTOR DIED. I HAVE READ OF SO MANY OF THESE STORIES WITH THIS YEAR VEHICLE. UPON RESEARCH, I FOUND THEY ONLY USED THIS ASSY FROM 5/2006 TO 9/2007. I HAVE TO BELIEVE NISSAN/INFINITI KNEW THEY HAD AN ISSUE WITH THIS DESIGN.
NHTSA complaint #11324696 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE, THE DRIVER SEAT SUDDENLY AND WITHOUT WARNING, FELL TO THE FLOOR. I BOUGHT THE VEHICLE TO A MECHANIC AND HE SAID THE RAILING GAVE WAY AND BROKE. I CHECKED ONLINE AND THIS PROBLEM SEEMS TYPICAL. I PURCHASE THIS VEHICLE NEW. THE VEHICLE CURRENTLY ONLY HAS ABOUT 86000 MILES. WHY IS THERE NOT A RECALL.
NHTSA complaint #11323843 — an unverified report by a vehicle owner.
WELD BROKE ON THE DRIVER SIDE SEAT THAT NOW ALLOWS THE SEAT TO LIFT UP. THIS HAPPENED IN 2015. THE SEAT WILL ALSO NO LONGER MOVE FORWARD.(2020) THIS MODEL DOES NOT HAVE REPLACEMENT GEAR WHICH MEANS THE WHOLE SEAT ASSEMBLY NEEDS TO BE REPLACED SINCE IT CONTAINS THE RAIL TRACK. MY WIFE IS MUCH SHORTER THAN I AM AND CAN NO LONGER DRIVE THE VEHICLE.
NHTSA complaint #11300712 — an unverified report by a vehicle owner.
I WAS DRIVING ON FREEWAY AND DRIVERS SEAT BRACKET BROKE AND THREW ME FORWARD AND ALMOST CAUSED SEVERE ACCIDENT--- TOOK TO DEALER WHO SAID THIS HAPPENS A LOT IN THESE CARS AND THEY WANTED 1500$ TO FIX-- I CANT AFFORD-- I CHECKED AND THERE HAVE BEEN OVER A HUNDRED SUCH REPORTS-- SOME INVOLVING INJURY-- SHOULD THESE SEAT BRACKETS NOT BE RECALLED??? ONLY 75K ON ODOMETER
NHTSA complaint #11244501 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE, I WAS TURNING LEFT AND THE DRIVER SEAT ALL OF A SUDDEN JUST COLLAPSED; FEELING LIKE THE ENTIRE SEAT BROKE/FELL APART. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND LUCKILY NO OTHER CAR WAS COMING MY WAY WHEN THIS HAPPENED. I WAS ABLE TO CONTINUE DRIVING BUT HAVING TO SIT UPWARDS ALL THE WAY HOME LOSING SEVERAL INCHES OF VIEWING (BARELY LOOKING AT/OVER THE STEERING WHEEL). I GOT HOME TO CHECK OUT SEAT AND DETERMINED THE SEAT COLLAPSED TO THE FLOOR AND CAN'T BE RAISED; THE SEAT IS UNEVEN TOO. YOU CAN NOW PUSH THE BACK OF THE FRONT DRIVER SEAT UPWARDS AT LEAST 10 INCHES OFF THE GROUND. RESEARCHED THE ISSUE TO SEE WHAT HAPPENED AND DETERMINED THIS IS A COMMON SAFETY ISSUE WITH INFINITI DRIVER SEATS WHERE THE BACK BAR WELD BREAKS PREVENTING THE SEAT FROM BEING RAISED AND NOW REMAINS UNEVEN. THIS IS DEFINITELY A SAFETY ISSUE AS A POSSIBLE REAR END COLLISION/IMPACT WILL CAUSE CATASTROPHIC INJURIES (POSSIBLY DEATH) SINCE YOU WILL BE FORCED UPWARDS INTO THE SEAT BEAT AREA; NOT HOW THE SEAT AND SEAT BELT WERE DESIGNED TO RESTRAIN THE DRIVER OF THE VEHICLE. I HAVE NEVER EXPERIENCED THIS ISSUE WITH A SEAT IN MY LIFETIME. I AM SHOCKED THIS ISSUE IS RECURRING WITH INFINITI, YET NO RECALL ON THIS ISSUE. I AM OFFICIALLY REPORTING THIS ISSUE AND I DID TAKE TO THE INFINITI DEALER WHO DIDN'T OFFER ANY ASSISTANCE WITH FIXING THE ISSUE, ONLY TO ORDER NEW REPLACEMENT PARTS FOR THEIR DEFECTIVE SEAT. I DECLINED THE $2,122.43 REPAIR FOR THIS BROKEN SEAT WELD. IF NHTSA THINKS THIS ISN'T A SAFETY ISSUE; SINCE NO RECALL, I WILL CONTINUE TO DRIVE THIS VEHICLE AND ADVISE MY PERSONAL ATTORNEYS OF SUCH SO IN THE EVENT ANY BODILY INJURY OCCURS, I WILL HAVE RECOURSE.
NHTSA complaint #11219379 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS TURNED TOWARDS THE RIGHT AND THE RIGHT BACK SIDE OF THE SEAT WAS TWISTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 83,000. **TR CONSUMER STATED TWO DAYS AFTER I FILED MY COMPLAINT WITH NHSTA, THE OTHER SIDE OF THE DRIVERS SEAT FRAME BROKE. LUCKILY I HAD JUST SAT DOWN IN THE DRIVERS SEAT. IF I WAS DRIVING WHEN THIS OCCUREED I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. WHEN THE SEAT FRAME SUDDENLY BROKE THIS WOULD HAVE PUT ME INTO A BAD POSITION IF THE AIRBAG DEPLOYED THAT COULD HAVE CAUSED FURTHER INJURY. I PURCHASED A NEW SEAT FRAME WITH MOTORS FOR MY CAR FROM THE INFINITI DEALER AND HAD THE SEAT REPAIRED BY THE VALLEY UPHOLSTERY SHOP. SEE ATTACHED PARTS AND REPAIR RECEIPTS. UPDATED 11/01/18
NHTSA complaint #11124225 — an unverified report by a vehicle owner.
EVER SINCE THE PURCHASE OF 00THE VEHICLE, THE DRIVER SEAT SLIDES FORWARD 3 TO 4 INCHES WHEN BRAKING WHEN TRAVELING FORWARD, EVERY TIME. THIS HAS CAUSED THE DRIVER'S FEET TO SLIP OFF THE BRAKE PEDAL, RELEASING THE BRAKE AND ALMOST COLLIDING WITH OTHER VEHICLES OR OBJECTS AHEAD.
NHTSA complaint #11121118 — an unverified report by a vehicle owner.
AS I WAS DRIVING ON A NORMAL CITY STREET IN REGULAR TRAFFIC, THE DRIVER SEAT SUDDENLY STARTED MOVING FORWARD, POWERED BY THE SEAT CONTROL. I REACHED DOWN TO PUSH THE LEVER/SEAT CONTROL BACK, BUT THE SEAT MOTOR WOULD NOT STOP; IT PUSHED THE SEAT FULLY FORWARD. I STOPPED THE CAR TO MOVE IT BACK AND WAS UNABLE TO. THE OTHER SEAT FUNCTIONS WORKED: UP, DOWN, TILT, ETC. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS. THE LAST THREE TIMES THE SEAT MOTOR HAS STARTED WORKING AGAIN OF ITS OWN ACCORD. THIS TIME IT IS STILL STUCK FORWARD.
NHTSA complaint #11118961 — an unverified report by a vehicle owner.
DURING NORMAL OPERATION, THE SEAT HAS FAILED IN IT'S ORIGINAL DESIGN INTENT. I BELIEVE THAT THE A FAILURE IN SOME COMPONENT UNDER THE SEAT CAUSED STRESS ON THE PIVOT POINT FOR UP-DOWN MOVEMENT IN THE SEAT AND OVER AN EXTENDED PERIOD OF TIME THE POINT FINALLY SHEARED. I BELIEVE THE EXTENSIVE STRESS WAS CAUSED BECAUSE OF THE AUTOMATIC SEAT MOVEMENT THAT OCCURS WHEN THE DRIVER ENTERS AND EXITS THE VEHICLE THE BRACKET WHICH ALLOWS THE SEAT TO MOVE UP AND DOWN WITH THE POWERED CONTROL HAS FAILED ON BOTH SIDES OF THE LEFT FRONT BUCKET SEAT. THE SEAT NOW MOVES FREELY FORWARD AND BACK AND POSES A SERIOUS SAFETY RISK TO MYSELF AND ANYONE ELSE WHO MIGHT BE DRIVING THE VEHICLE. THIS PUTS ME IN A TERRIBLE POSITION BECAUSE AS A CONCERNED CONSUMER I HAVE TO WORRY ABOUT THE FACT THAT AN ACCIDENT COULD BE FATAL DUE TO COMPONENT FAILURES. SHOULD I MOVE FORWARD WITH GETTING RID OF THE VEHICLE, EITHER BY SELLING IT TO ANOTHER PERSON OR TRADING IN THE VEHICLE, I PUT SOMEONE ELSE IN RISK AND/OR WILL TAKE A HUGE LOSS ON THE VALUE OF THE VEHICLE BECAUSE OF THE CONDITION WHICH WAS CAUSED BY POOR DESIGN AND/OR QUALITY TESTING. THIS IS A SERIOUS ISSUE AND NEEDS TO BE REMEDIED BY NISSAN USA IMMEDIATELY!
NHTSA complaint #11100694 — an unverified report by a vehicle owner.
THE DRIVER SEAT REAR BRACKET BROKE UNDER NORMAL USE AND HAS RESULTED IN THE SEAT NOT BEING SECURELY ATTACHED TO THE FRAME. I WAS ENTERING THE PARKED VEHICLE WHEN IT BROKE. AS A RESULT THE SEAT FLIPS FORWARD WHEN STOPPING WHICH IS EXTREMELY UNSAFE. JUDGING BY THE HUNDREDS (M/B THOUSANDS OF COMPLAINTS ONLINE) THIS IS CLEARLY A MAJOR MANUFACTURING DEFECT THAT NISSAN SHOULD REPAIR AT NO COST TO OWNERS.
NHTSA complaint #11093771 — an unverified report by a vehicle owner.
THE BOLT UNDER THE DRIVERS SEAT THAT SECURES THE SEAT TO THE FLOOR OF THE CAR SNAPPED SO THAT NOW MY SEAT IS NO LONGER SECURELY BOLTED DOWN. THE SEAT CANNOT BE ADJUSTED.
NHTSA complaint #11058494 — an unverified report by a vehicle owner.