119 of the
570 complaints filed about the Infiniti M35
are about the airbag system —
21% of everything owners reported.
The worst model year for it is 2006.
The contact owned a 2008 Infiniti M35. The contact stated that while driving approximately 27 MPH, another vehicle making a left turn from the opposite direction failed to yield and crashed into the front driver's side of the vehicle by the front tire location. The contact stated that the under-hood components were pushed to the right side of the vehicle. The air bags failed to deploy. The contact did not recall whether warning lights were illuminated. The contact noticed that there was a significant amount of steam coming from under the hood, and the contact turned off the engine. A police report was filed. The contact was transported to the Emergency Room by the daughter's boyfriend. The contact sustained severe, persistent pain from the left hip through the buttock and the knee. The left big toe and three little toes were weak and numb. The contact underwent nerve testing and X-rays and was diagnosed with nerve damage. The contact sustained a swollen left hand, traumatic pain on the back shoulder, left wrist, and hand nerve damage, significant hip pain, three bulges on the disc, large bruises on the kneecap, inner thigh, and chin. The contact sustained a bruised and swollen left hand, unstable and wobbly left leg, and midback. The contact sustained other severe injuries that aggravated the contact's underlying medical condition. The vehicle was towed and totaled by the other vehicle insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 180,000.
NHTSA complaint #11732732 — an unverified report by a vehicle owner.
The contact owns a 2006 Infiniti M35. The stated that upon starting the vehicle, the air bag warning light illuminated. The contact was able to drive the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in an active recall. The dealer also informed the contact that the vehicle could be repaired at his expense. The contact stated that the manufacturer intentionally excluded his VIN from NHTSA Campaign Number: 20V008000 (Air Bags). The manufacturer was notified of the failure and informed the contact that the issue would be escalated to the regional specialist and he would receive a recall notification if the VIN became included in the recall. A case was opened. The vehicle was not repaired. The failure mileage was approximately 120,000.
NHTSA complaint #11447112 — an unverified report by a vehicle owner.
Made takata airbag recall appointment with Dealer on August 27, 2021. Then dropped car off dealer at 2pm, September 1, 2021. Today it is September 16, 2021--the job is supposed to take 2 hours. The dealer still has my car. So I am at 2 weeks and 1 day. The service manager is not returning calls. No loaner car given. That does not seem reasonable. No wonder why there are so many airbag recall not fixed Two weeks and a Day to fix a 2 hour issue. Please Help. Time limits are needed once repair is scheduled.
NHTSA complaint #11433268 — an unverified report by a vehicle owner.
TAKATA RECALL. INFINITI IS NOT WORKING WITH US IN GETTING THE RECALL WORK DONE. I LIVE OVER 400 MILES AWAY FROM THE NEAREST DEALERSHIP AND INFINITI IS HAVING US PAY TO EITHER, GET A RENTAL CAR OR PAY FOR A HOTEL ROOM. OF WHICH I CANNOT AFFORD EITHER. I DO NOT FEEL SAFE DRIVING IT UNTIL THE RECALL IS DONE.
NHTSA complaint #11151099 — an unverified report by a vehicle owner.
TAKATA RECALL: MAY 23, 2016 MANUFACTURER RECALL NUMBERR1622 NHTSA RECALL NUMBER16V-349 RECALL STATUSRECALL INCOMPLETE ACCORDING TO THIS RECALL, IT STATES THAT I SHOULD NOT HAVE PASSENGERS IN THE CAR BECAUSE THE AIRBAG COULD DEPLOY AT ANY TIME AND MAY SEND METAL PIECES FLYING. THIS IS THE ONLY FORM OF TRANSPORTATION THAT I OWN, IT IS NOT ONLY INCONVENIENT NOT TO BE ABLE TO DRIVE OTHERS AROUND (I HAVE 2 KIDS) BUT IT MAKES ME WORRIED ABOUT MYSELF. HOW LONG DOES IT TAKE FOR THEM TO GET THE PARTS TO REPLACE THIS ISSUE? HOW MUCH LONGER ARE WE TO ENDURE THIS INCONVENIENCE AND STRESS? IT HAS BEEN ALMOST 2 YEARS.
NHTSA complaint #11063920 — an unverified report by a vehicle owner.
TAKATA RECALL. TO DATE, I HAVE YET TO RECEIVE FROM INFINITI ANY CONTACT REGARDING REPAIR FOR MY VEHICLE. INITIAL NOTIFICATION WAS THE LATTER PART OF 2016 OR EARLY 2017.
NHTSA complaint #11055047 — an unverified report by a vehicle owner.
"TAKATA RECALL" AIRBAG IN STEERING WHEEL IF DEPLOYED MAY CONTAIN SHRAPNEL THAT CAN BE FATAL TO OPERATOR OF VEHICLE. NOTHING HAS OCCURRED, I WAS NOTIFIED OF A CLASS ACTION SUITE AGAINST TAKATA.
NHTSA complaint #11044783 — an unverified report by a vehicle owner.
TAKATA RECALL: RECEIVED FIRST RECALL NOTICE JULY 2016. CONTACTED INFINITI DEALER IN SAN ANTONIO (210)824-1272 AND WAS TOLD PARTS WOULD NOT COME IN UNTIL OCTOBER 2016. MY NAME AND VIN WERE PLACED ON A "LIST". CALLED SAME DEALER OCT 2016, NO PARTS YET. CALLED DEALER AGAIN APRIL 15, 2017 STILL NO PARTS AND TOLD I WILL BE CALLED WHEN PARTS COME IN (SPOKE WITH "MIKE"). CALLED DEALER AGAIN JUNE 7, 2017 AND SPOKE WITH JORGE - TOLD THAT AIRBAGS CAME IN BUT DEALERSHIP HAS TO WAIT FOR REPLACEMENT DASHES DUE TO THEM "BREAKING" WHEN REMOVED TO REPLACE AIR BAG. JORGE HAD NO IDEA IF OR WHEN THEY WILL GET THE PARTS. CALLED DEALERSHIP AGAIN SEPT. 2017 AND SAME SONG & DANCE. NOT SURE WHAT I CAN DO WITH THIS CAR NOW? WORTHLESS TO TRADE IN DUE TO RECALL (SEEMS IMMORAL TOO) AND A DANGER TO MY FAMILY????
NHTSA complaint #11033409 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 INFINITI M35. AFTER SLOWING THE VEHICLE DOWN, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A MOTORIST TRAVELING ON THE WRONG SIDE OF THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE APPROXIMATELY 115,000. UPDATED 10/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED.
NHTSA complaint #11020733 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE SECOND NOTIFICATION IN JANUARY OF 2017. THE DEALER (INFINITI OF SOUTH ATLANTA 4201 JONESBORO RD, UNION CITY, GA, 30291) STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY EXPERIENCED ISSUES WITH THE DASHBOARD FRACTURING DUE TO THE REMEDY. THE DEALER WAS WAITING ON DASHBOARDS BEFORE REPAIRING THE PASSENGER SIDE AIR BAG INFLATOR. THE MANUFACTURER WAS NOT CONTACTED. IN ADDITION, THE CONTACT STATED THAT THE FUEL TANK NOZZLE CONTINUED TO CLICK OFF WHEN THE FUEL TANK WAS HALF FULL. PER THE MANUFACTURER, THE CONTACT RECEIVED A WARRANTY LETTER FOR THE FAILURE AND A STICKER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THERE THREE TECHNICAL SERVICE BULLETINS IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11013330 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (OPENROAD INFINITI, 900 US HWY 1 EDISON, NJ 08817-4848) AND WAS INFORMED THAT A REPAIR APPOINTMENT HAD BEEN MADE FOR SEPTEMBER 4, 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11002518 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT CALLED THE LOCAL DEALER (HARTE INFINITI, LOCATED ON 150 WESTON ST, HARTFORD, CONNECTICUT, 06120) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE, BUT WOULD MAYBE BE AVAILABLE IN DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11001646 — an unverified report by a vehicle owner.
2007 INFINITI M35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD EXPOSURE TO SUNLIGHT- MELTS/ STICKY, EMITS A CHEMICAL ODOR AND DISPLAYS CRACKS. *SMD THE CONSUMER STATED THE AIR BAG RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/19/2017
NHTSA complaint #10929069 — an unverified report by a vehicle owner.