Infiniti M35 steering problems

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THE POWER STEERING RACK AND BUSHINGS HAVE BEEN REPLACED TWICE ON MY VEHICLE WHEN I TURN CORNERS OR BACK OUT OF PARKING SPACES IT CAUSES LEAKING AND LOUD NOISE

NHTSA complaint #11156987 — an unverified report by a vehicle owner.

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MY 2008 INFINITI M35X WHILE I AM DRIVING ON HIGH WAY WILL UNEXPECTEDLY WONDER LEFT OR RIGHT ESPECIALLY IF I AM CHANGING LINES WHEEL I HAVE TO HOLD STEERING WHEEL VERY TIGHT TO BE ABLE TO CONTROL CAR OTHERWISE I COULD CAUSE ACCIDENT . IF I AM DRIVING IN CITY, SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT . THIS IS HAPPENING SINCE I GOT CAR. I HAVE TAKEN IT TO THE MECHANIC AND VERIFIED THE ALIGNMENT WAS CORRECT. I TRY NEW TIRES, MECHANIC REPLACED INNER AND OUTER TIE ROD NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT UNLESS YOU STILL HAVE WARRANTY LEFT. THIS IS A MAJOR SAFETY ISSUE AND ALMOST RESULTED IN AN ACCIDENT MANY TIMES.

NHTSA complaint #11030732 — an unverified report by a vehicle owner.

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MY CAR VIBRATES WHEN I'M DRIVING EVEN AT 40MPH, IT STARTED WITH ONLY THE STEERING SHAKING, NOW IT HAS PROGRESSED TO A POINT WHERE MY AND THE SAFETY OF MY FAMILY IS AT RISK. IT IS AT THE POINT WHERE DRIVING OVER THE SMALLEST CRACK OR DENT A THE PHYSICALLY SWAY OR MAKE MY CAR BEER OFF COURSE.

NHTSA complaint #11021649 — an unverified report by a vehicle owner.

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MARCH 7, 2017, NISSAN AGREED TO REPLACE THE STEERING COLUMN LOCK ON THE 2009-2010 ALTIMAS AND MAXIMA DUE TO THE MALFUNCTIONING OF THE ELECTRIC STEERING COLUMN LOCK FREE OF CHARGE. I HAVE THE EXACT PROBLEM WITH MY 2009 INFINITI M35X WHICH NISSAN ALSO MAKE. THERE NEED TO BE A RECALL ON THIS ELECTRONIC PART FOR ALL INFINITI, ALTIMA, AND MAXIMA. IT COST $900 TO $1,500 TO REPLACE THE PART. I HAVE BEEN STRANDED SEVERAL TIMES. SOME TIMES IN DANGEROUS LOCATIONS LATE AT NIGHT WITH MY CHILDREN. THE CAR COST ME ENOUGH, NOW I HAVE TO BUY A PART THAT MIGHT FAIL SOON THEN I WILL HAVE TO SPEND ANOTHER GRAND OR SO. RECALL PLEASE

NHTSA complaint #10991084 — an unverified report by a vehicle owner.

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INFINITY M35 [XXXXXX] I LOVE MY INFINITY AND WOULD LIKE TO KEEP IT AND DRIVE MANY MORE MILES, BUT I HAVE 3 ISSUES 1) TRAMLINING - CAR MOVES LEFT AND RIGHT, HARD TO DRIVE, A SAFETY CONCERN 2) INTERIOR DASH AND CRACKS AND DETONATING, NEEDS REPLACING 3) INTERIOR HEADLINER IS SAGGING AND NEED REPLACING WHAT ARE MY OPTIONS? CAN NISSAN HELP ME OUT WITH THESE REPAIRS? THANK YOU FOR RESPONDING! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #10979873 — an unverified report by a vehicle owner.

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MECHANIC INFORMED ME THAT THE STEERING RACK IS LEAKING. THE CAR HAS 88K AND HAS BEEN MAINTAINED BY THE DEALER. THERE IS NO REASON THIS SHOULD FAIL THIS EARLY.

NHTSA complaint #10895418 — an unverified report by a vehicle owner.

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WHILE DRIVING THE CAR WILL NOT STAY ON THE ROAD, YOU HAVE TO KEEP BOTH HANDS ON THE WHEEL, AND IT IS STILL BACK AND FOURTH. HAVE HAD NEW TIRES PUT OM AND ALIGNMENT DONE, DID NOT HELP THE PROBLEM. THIS HAPPENS AT ALL SPEEDS BUT IS WORSE ON THE HIGHWAY OVER 50MPH.

NHTSA complaint #10837145 — an unverified report by a vehicle owner.

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CAR STEERS VERY IRRATICALLY AT TIMES PULLING LEFT OR RIGHT ON UNEVEN ROAD SURFACES. ALSO MAKES GROANING SOUNDS WHEN TURNING STEERING WHEEL

NHTSA complaint #10819167 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A UPWARD POSITION. THE CONTACT WAS UNABLE TO USE THE ADJUSTABLE BUTTON TO RELEASE THE STEERING WHEEL IN THE APPROPRIATE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10818848 — an unverified report by a vehicle owner.

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THIS CAR HAS AN UNDRIVABLE ISSUE OF TRAMLINING. IT IS SO HARD TO STEAR WHEN THERE ARE GROOVES OR ROAD IMPERFECTIONS...UNLIKE ANY OTHER VEHICLE I HAVE EVER DRIVEN. AN INFINITI MECHANIC TOLD ME THE PROBLEM IS A DEFECT IN DESIGN OF THE STEERING RACK. I CAN CHANGE THE STRUTS/SHOCKS AND PUT NEW TIRES AND THAT WILL NOT HELP...I HAVE BEEN TOLD. PLEASE FIX THIS PROBLEM SO I CAN SAFELY DRIVE MY CAR. IT IS SO JITTERY TO STEAR, I WILL NOT LET MY WIFE DRIVE IT. UPDATE: I SPENT $450 AT THE INFINITI DEALER TO TRY AND FIX THE STEERING. RESET A SENSOR AND ALIGNMENT. NOTHING CHANGED. CONSTANT TRAMLINING. I AM TOLD THAT A REDESIGNED STEERING COLUMN WOULD FIX THE ISSUE. AGAIN, THIS IS DANGEROUS. THE CAR WILL NOT STAY STRAIGHT ON A SMOOTH STRAIGHT ROAD. VERY DANGEROUS IN CORNERING.

NHTSA complaint #10716148 — an unverified report by a vehicle owner.

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THIS CAR HAS AN UNDRIVABLE ISSUE OF TRAMLINING. IT IS SO HARD TO STEER WHEN THERE ARE GROOVES OR ROAD IMPERFECTIONS...UNLIKE ANY OTHER VEHICLE I HAVE EVER DRIVEN. AN INFINITI MECHANIC TOLD ME THE PROBLEM IS A DEFECT IN DESIGN OF THE STEERING RACK. I CAN CHANGE THE STRUTS/SHOCKS AND PUT NEW TIRES AND THAT WILL NOT HELP...I HAVE BEEN TOLD. PLEASE FIX THIS PROBLEM SO I CAN SAFELY DRIVE MY CAR. IT IS SO JITTERY TO STEER, I WILL NOT LET MY WIFE DRIVE IT.

NHTSA complaint #10712671 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VEER TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

NHTSA complaint #10700644 — an unverified report by a vehicle owner.

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I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT.

NHTSA complaint #10689882 — an unverified report by a vehicle owner.

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I HAVE A 2007 INFINITI M35X AND HAVE NOTICED A PRONOUNCED PROBLEM THAT I RECENTLY LEARNED IS TERMED "TRAMLINING". I HAVE NOTICED THE PROBLEM MOSTLY AT HIGHWAY SPEEDS ON THE INTERSTATE. WHEN I CHANGE LANES, AS THE CAR MOVES TO THE CENTER OF THE LANE THAT I AM COMING FROM THERE IS A VERY DISTINCT PULL ON THE STEERING WHEEL AND FEEL AS THOUGH THE CAR IS COMING OUT OF A RUT. AS THE CAR COMPLETES THE MANEUVER TO THE ADJACENT LANE IT LITERALLY SWERVES ABRUPTLY INTO THE RUT IN THE NEW LANE, WHICH AGAIN PULLS THE STEERING WHEEL AND IS VERY DISTINCT. THIS PROBLEM IS AN ANNOYANCE DURING DRY AND CLEAR WEATHER CONDITIONS; HOWEVER, IN DEGRADED WEATHER SNOW, ICE, OR EVEN WET PAVEMENTS IT IS DOWNRIGHT SCARY AND IN MY OPINION PRESENTS A SIGNIFICANT SAFETY HAZARD. FROM WHAT I HAVE READ THIS IS NOT UNIQUE. I WAS RESEARCHING NEW TIRES (SUSPECTING THIS COULD BE THE CAUSE, ALONG WITH A GOOD ALIGNMENT). IN THE COURSE OF MY RESEARCH I FOUND OTHERS WITH THE SAME COMPLAINT. BY THE WAY, MY TIRES ARE NOT IN NEED OF REPLACEMENT AS YET AND THE ALIGNMENT WAS PERFORMED APPROXIMATELY 6 MONTHS AGO. I WOULD HOPE THAT WITH THE PROBLEMS TOYOTA WENT THROUGH RECENTLY THAT SOMEONE LOOKS INTO THIS PROBLEM BEFORE SOMEONE IS INJURED OR WORSE.

NHTSA complaint #10689588 — an unverified report by a vehicle owner.

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IN MARCH OF 2014, WHILE DRIVING OVER 200 MILES TO A CONFERENCE, I BEGAN TO NOTICE THAT MY 2006 INFINITI M35 WAS PULLING ME TO THE LEFT AND TO THE RIGHT. HITTING A BUMP OR A POTHOLE WOULD MAKE IT VERY EASY TO LOSE CONTROL. BEING THAT I WAS IN A DIFFERENT CITY, I WAS NOT FAMILIAR WITH LOCAL AUTOMOTIVE TECHNICIANS TO ASSIST ME IN DETERMINING THE EXACT CAUSE. THIS LED ME TO PURCHASE A WHOLE NEW SET OF TIRES AND A FRONT END ALIGNMENT. HOWEVER, MONTHS LATER, THE PROBLEM STILL EXISTS. I AM AFRAID THAT THIS PULLING WILL HAVE THE POTENTIAL TO CAUSE A VERY BAD ACCIDENT. I ALSO CHANGED OUT MY STRUTS BECAUSE I ALSO HAD THE BOUNCING ACTION GOING ON, BUT TO NO AVAIL, THE PROBLEM STILL EXISTS. THERE IS DEFINITELY SOMETHING SERIOUSLY WRONG. COULD YOU ALL LOOK INTO ADDRESSING THIS ISSUE BEFORE IT HAS TO COST SOMEONE THEIR LIFE?

NHTSA complaint #10677083 — an unverified report by a vehicle owner.

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MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HAVE HAD THIS STEERING / LANE SHIFTING ISSUE LIKE THIS. I HAVE ALSO HAD CARS WITH TIRES WITH EXTREME WEAR AND CARS IN DESPERATE NEED OF AN ALIGNMENT AND STILL I NEVER EXPERIENCES PULLING IN THE STEERING WHEEL LIKE THIS. MY WIFE ALSO HAD A PASSENGER DROVE THE VEHICLE AND BOTH NOTICED IT ON A SEPARATE OCCASION. I HAVE TWO CHILDREN AND AM NOW CONCERNED FOR THEIR SAFETY. PLEASE LOOK INTO THIS MATTER ALONG WITH ANY OTHER COMPLAINTS ASSOCIATED WITH STEERING ISSUES WITH INFINITI MODEL M35, M35X, M45 AND M45X FROM 2006 TO 2010. IT IS MY UNDERSTANDING THAT MANY COMPLAINTS HAVE BEEN SUBMITTED WITH LITTLE TO NO EFFORT TO INFORMED CONCERNED DRIVERS/OWNERS OF ANY PROGRESS OR LACK THERE OF FOR POSSIBLE RECALL FOR OR AROUND THIS EXTREMELY DANGEROUS STEERING ISSUE.

NHTSA complaint #10676549 — an unverified report by a vehicle owner.

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APPARENTLY THE TERM IS CALLED TRAMLINING. CAR ALL OF SUDDEN WANTS TO CHANGE LANES FOR NO REASON. I'VE CHANGED TIRES, HAD AN ALIGNMENT, NOTHING WORKS. VERY DANGEROUS.

NHTSA complaint #10617278 — an unverified report by a vehicle owner.

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MY 2006 INFINITI M35X DRIVES REAL JERKY DARTING TO THE LEFT AND RIGHT CONSTANTLY WHENEVER THE ROAD IS THE LEAST BIT UNEVEN. I REALLY LIKE MY CAR BUT THE WORSE THE DARTING GETS I AM BECOMING MORE CONCERNED FOR MY PASSENGERS SAFETY AS WELL AS MY OWN. AFTER READING SOME OF THESE REVIEWS I DON'T THINK A NEWER VERSION WOULD BE A GOOD IDEA.

NHTSA complaint #10593792 — an unverified report by a vehicle owner.

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DRIVING WITH CRUISE CONTROL ON, 70MPH ZONE, SLIGHT DOWNHILL SPEED OF 72MPH. NEW REAR TIRES, VERY GOOD CONDITION FRONT TIRES, 1 DAY OLD 4 WHEEL ALIGNMENT, CONCRETE HIGHWAY SURFACE IN SUNNY DRY CONDITIONS, APPROXIMATE OUTSIDE TEMP 65. VEHICLE AND STEERING WHEEL JERKED TO THE RIGHT WITH STEERING WHEEL DISPLACING APPROXIMATELY 30-45 DEGREES FROM CENTER TO THE RIGHT, FOLLOWED BY A JERK AND DISPLACEMENT TO THE LEFT OF APPROXIMATELY 30-45 DEGREES TO THE LEFT AND REPEATED TO THE RIGHT AND LEFT AGAIN... CAR WAS UNCONTROLLABLE... REDUCED SPEED, KILLED CRUISE CONTROL, LIGHTLY APPLIED BRAKES. CAR BECAME MORE CONTROLLABLE AS SPEED WAS REDUCED. MAJOR AUTO REPAIR LOCATION AND ASE CERTIFIED MECHANICS DIAGNOSED AS PROBLEM WITH RACK AND PINION, POSSIBLY "A STUCK VALVE" CAUSING EXCESSIVE STEERING INPUTS TO BE ALLOWED AT HIGHER SPEEDS THAN NORMAL.

NHTSA complaint #10579601 — an unverified report by a vehicle owner.

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VEHICLE STARTED SHIFTING TO RIGHT OF THE ROAD. PAID FOR WHEEL ALIGNMENT. PURCHASED SET OF NEW TIRES AT AROUND 115000 MILES. NOW AT 130,000 MILES DEALER TELLS ME THAT MY RACK AND PINION IS LEAKING AND COULD RESULT IN SUDDEN INOPERABLE VEHICLE. THE PART CAN ONLY BE PURCHASED FROM INFINITI AND APPROXIMATE COST IS AROUND $1450.00 PLUS $500-$700 TO INSTALL!!

NHTSA complaint #10567994 — an unverified report by a vehicle owner.