Volkswagen Routan vs Chevrolet Venture

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volkswagen Routan	Chevrolet Venture
Complaints on file	1,249	3,069
Model years covered	2008–2014	1988–2005
Worst model year	2009	1999
Best model year	2012	2005
Crashes reported	23	174
Fires reported	16	50
Injuries reported	35	215
Deaths reported	0	11
Most complained-about part	Electrical System	Engine & Cooling
Share of complaints involving harm	5.9%	14.7%

Volkswagen Routan by year

3 460 359 302 115 8 2

08 09 10 11 12 13 14

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 456 36.5%

Engine & Cooling 207 16.6%

Brakes 106 8.5%

Steering 76 6.1%

Transmission & Drivetrain 70 5.6%

Fuel & Propulsion 61 4.9%

Other & Unspecified 57 4.6%

Stability & Traction Control 36 2.9%

Chevrolet Venture by year

1 3 612 518 467 464 284 284 231 146 59

88 96 97 98 99 00 01 02 03 04 05

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 555 18.1%

Body & Structure 271 8.8%

Electrical System 262 8.5%

Lights 260 8.5%

Fuel & Propulsion 226 7.4%

Brakes 206 6.7%

Airbags 181 5.9%

Transmission & Drivetrain 169 5.5%