FaultScore

Volvo XC40 vs Lexus IS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volvo XC40 Lexus IS
Complaints on file 326 808
Model years covered 2019–2025 1999–2025
Worst model year 2023 2006
Best model year 2025 2015
Crashes reported 48 68
Fires reported 0 9
Injuries reported 31 38
Deaths reported 0 1
Most complained-about part Driver Assist & Collision Avoidance Body & Structure
Share of complaints involving harm 24.2% 14.4%

Volvo XC40 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 30 9.2%
Engine & Cooling 19 5.8%
Transmission & Drivetrain 15 4.6%
Fuel & Propulsion 15 4.6%
Acceleration & Cruise Control 14 4.3%

Lexus IS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks