Volvo XC90 vs Ford Freestyle

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volvo XC90	Ford Freestyle
Complaints on file	2,252	5,155
Model years covered	2003–2025	2002–2007
Worst model year	2016	2005
Best model year	2010	2004
Crashes reported	69	153
Fires reported	76	21
Injuries reported	52	39
Deaths reported	0	0
Most complained-about part	Electrical System	Acceleration & Cruise Control
Share of complaints involving harm	8.7%	4.1%

Volvo XC90 by year

149 669 304 73 59 44 11 16 30 6 13 7 311 118 68 58 48 56 49 69 57 37

03 04 05 06 07 08 09 10 11 12 13 14 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 434 19.3%

Engine & Cooling 320 14.2%

Transmission & Drivetrain 313 13.9%

Fuel & Propulsion 190 8.4%

Other & Unspecified 156 6.9%

Brakes 109 4.8%

Driver Assist & Collision Avoidance 89 4.0%

Body & Structure 80 3.6%

Ford Freestyle by year

1 14 2,018 1,872 1,250

02 04 05 06 07

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Acceleration & Cruise Control 1,617 31.4%

Transmission & Drivetrain 1,308 25.4%

Engine & Cooling 681 13.2%

Fuel & Propulsion 397 7.7%

Electrical System 269 5.2%

Brakes 227 4.4%

Other & Unspecified 190 3.7%

Body & Structure 102 2.0%