2011 Dodge Durango fuel system problems

FUEL/PROPULSION SYSTEM

My car has had 2 repairs for fuel pump relay issues. 2014 and 2020. recently, I noticed while driving my car will stall while accelerating on the highway. I had to pull over into emergency lane 3 times during 1 trip before, because the car stalled while driving. Just recently I noticed and took videos/pictures of the car going 40 mph but the RPM moving sporadically between 0-7000. It has always felt like a fuel pump issue but dodge servicers does not know whats going on. There was never a warning light until it stalled recently. Red lightning bolt popped up. I have pictures if that also.

NHTSA complaint #11682639 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Engine stopped while driving and steering was pulling to the right..was able to start back up and park it..has p0303 code..and p0300 code pending...checked number 3 spark plugs. And engine seems to be burning oil..cleaned up spark plugs and white smoke is coming out driver side exhaust pipe..will try changing pvc valve next..

NHTSA complaint #11591992 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

This SUV has had 2 recalls for the same fuel system relay problem, And now after approximately 2or3 yrs ago, and now it's doing the same exact thing again, you'll be driving down the road and it will just shut off and a red lighting built will show up, lucky we had a safe place to pull off the road and get stopped, but this is a very dangerous situation for my wife and kids to be in

NHTSA complaint #11585408 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2011 Dodge Durango. The contact stated that while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 136,000.

NHTSA complaint #11525768 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD

The contact owns a 2011 Dodge Durango. The contact stated while driving 75 MPH, the vehicle lost motive power and stalled. The electronic throttle control (ETC) warning light was illuminated. After the vehicle cool down the contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 164,000.

NHTSA complaint #11509380 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

vehicle keeps staling on road while operating, AND has THE BRAKES SYTEM failure. No brakes, brake booster had failed and also has recall part for brake booster.. the safety of my entire family was put at risk, I almost crashed into traffic. vehicle was taken to local dealership, was told FUEL PUMP relay has recall. no parts available, ONE YEAR LATER, STILL WAITING AND STILL NO PARTS AVAILABLE. VEHICLE HAS CHECK ENGINE LIGHT ON. ITS APPEAR AFTER BRAKES SYSTEM GAVE OUT.

NHTSA complaint #11493067 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The vehicle shutdown and steering is not responsive. I have to quickly put the vehicle in neutral and power on the vehicle again without getting into an accident.

NHTSA complaint #11450665 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

All current recalls have been performed on this vehicle. While making left and right hand turns after coasting down from a highway speed (55MPH or greater) the vehicle will stall. We will loose all power steering and brakes. No warning lights come on and everything appears normal except the engine is not running. Something in the fuel or electrical system is intermittently failing. I suspect it to be a "Dumb" device. Something that is told to turn on or off but there is no feedback to the computer to set a code when it fails. The vehicle is available for inspection at any time. This started occurring after one of the fuel pump relay recalls. It happens at random and is hard to duplicate, while we do have video of it, the dealer has been unable to duplicate it. The vehicle shows no codes, or anything wrong when it happens. Once the vehicle is stopped, shifted back into park, it will restart and run just fine. This has placed us in unsafe conditions in the middle of the opposing lane, in a turn, trying to restart the vehicle before another car comes around the turn. It is also hard to steer and stop a large SUV when power steering and brakes have been lost. There have been several close calls of getting the vehicle stopped prior to going off the road. The dealer has checked the vehicle over with no solution found for the issue. There has never been any warning lights associated with the vehicle stalling while driving. The vehicle does not know anything is wrong.

NHTSA complaint #11442844 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The dealership sold wrecked vehicle without fixing the engine only the body of vehicle was repaired. Engine failure truck cut off while in traffic almost hit another vehicle. Yes the vehicle was repaired @my own experiences, yes the engine light was on ps the vehicle was crash a second time @jerry ulm dodge 2966 N. Dale Mabry

NHTSA complaint #11432338 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

We received notice, by mail, of a safety recall (19V-813) on our Dodge Durango in Jan 2021. We made an appt for 1/13 at Bob Baker Dodge in Carlsbad, CA. Upon arrival, we were told the part was backordered and they would call us when it arrived. Juan Gonzalez was the service advisor we spoke with. In May, after no call, our vehicle began showing signs of the problem. Hesitating, failing to start. We called Juan who stated there were still no parts and he wasn't allowed to keep a list of customers waiting for parts since it would be too extensive. We called Dodge (maybe Mopar) corporate (800-853-1403) on 6/1. Aby gave us a few other dealers to try. After no luck with them, we called back. Tim claimed he would escalate our case and promised someone would call us within 24 hours. After receiving no call, we called again on 6/3. Pam said that our case was never escalated. And had no solution for us. Given the safety recall states "A vehicle stall while driving can cause a vehicle crash without prior warning" we've now rented a car since we're not comfortable driving our Durango. I feel both Dodge/Mopar and our local dealer are simply dragging their feet on this safety recall.

NHTSA complaint #11419696 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FUEL PUMP RELAY WAS REPLACED UNDER CAMPAIGN NUMBER: 19V813000 TO RESOLVE IGNITION TURNOVER ISSUE WHEN STARTING MY CAR. AFTER RECALL WAS FIXED IN JANUARY 2021 THE ISSUE STILL PERSISTS.

NHTSA complaint #11396211 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MY 2011 DURANGO HAD FUEL RELAY RECALL FIX DONE 01/11/2021. 01/22/2021 10:25PM I WAS NEGOTIATING 'IN MOTION' A LEFT TURN AND ENGINE TURNED OFF LIKE IT HAS SEVERAL TIMES BEFORE LEAVING ME IN THE MIDDLE OFF TRAFFIC. I WAS LUCKY YET AGAIN NOT BE KILLED

NHTSA complaint #11389600 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FUEL PUMP RELAY SWITCH. VEHICLE CAN STALL AT ANYTIME WHILE DRIVING, VEHICLE POSSIBLY WILL NOT START. ENGINE LIGHT ON, CANNOT USE REMOTE START. CALLED MULTIPLE TIMES TO OVER A YEAR AFTER RECALL NOTIFICATION FROM DODGE, WAS TOLD NO CURRENT FIX

NHTSA complaint #11383928 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY (IN MOTION). HAVE HAD IT LOOKED AT AND REPAIRED MULTIPLE TIMES. THE VEHICLE HAS A HISTORY OF NOT STARTING AFTER IT HAS BEEN SHUT OFF FOR A FEW MINUTES(STATIONARY). AFTER MANY SERVICE REPAIRS AND THOUSANDS OF DOLLARS SPENT THE CAR STILL WILL NOT WORK PROPERLY. THE RECALL CAME OUT NOVEMBER 14, 2019, AND HAVE BEEN TOLD THAT THERE WASN'T AN AVAILABLE PART FOR THIS RECALL AS OF 12/5/2020.

NHTSA complaint #11382718 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

IF IT GETS BELOW FREEZING, MY CAR WILL NOT START. MY VEHICLE WILL SIT OVERNIGHT AND IN THE MORNING IT CANNOT START. WE HAVE TRIED EVERYTHING. IT TURNS OVER AGAIN AND AGAIN. THIS IS EFFECTING MY WORK SCHEDULE. WE NEED A SOLUTION. BECAUSE WAITING FIVE HOURS FOR IT TO WARM UP OUTSIDE IS NOT CUTTING IT

NHTSA complaint #11366570 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MANUFACTUER RECALL NOV. 2018. SENT RECALL CARD BY MAIL

NHTSA complaint #11365370 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

RECALLED 11/14/2019 V62/NHTSA 19-V813. NO AS OF THIS DATE. DIFFICULT STARTING, HAS STALLED SEVERAL TIMES IN CITY TRAFFIC. HAVE TO WAIT SEVERAL MINUTES AND PRAY IT STARTS. AFRAID ONE OF THESE DAYS IT WILL NOT START, STALL ON THE HIGHWAY AND CAUSE ACCIDENT. HAS BEEN ON GOING SINCE AUGUST AND TODAY AS WELL. NO RESOLUTION AND I AM SCARED

NHTSA complaint #11365423 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHILE DRIVING AT ABOUT 25 MPH, THE NUETRAL LIGHT AT THE AWD HIGH AND LOW SHIFT KNOB LIT UP AND THE VEHICLE STUCK INTO LOW. UPON TRYING TO GET IT TO SHIFT INTO HIGH THE TRANSMISSION STUCK IN NEUTRAL AND WILL NOT MOVE.

NHTSA complaint #11364582 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I HAD A FUEL PUMP RELAY REPLACED IN 2015, AND HAVE HAD A LOT OF SMALL PROBLEMS WITH THE ELECTRICAL SYSTEM OVER THE YEARS. ONCE THE VEHICLE PASSED 80,000 MILES THIS YEAR ALL KINDS OF THINGS STARTED HAPPENING. THE COOLING SYSTEM WENT HAYWIRE AND MY AUTO REPAIR SHOP HAD TO REPLACE THE RADIATOR. I'VE BEEN EXPERIENCING PROBLEMS WITH MY VEHICLE HESITATING TO START LIKE IT IS NOT GETTING FUEL, AND HAVE TROUBLE ACCELERATING SO I CANNOT PULL OUT IN HEAVY TRAFFIC UNLESS THERE IS A GOOD BREAK WHICH IS ABSOLUTELY RIDICULOUS HAVING A HEMI V8 ENGINE! I'VE BEEN TOWED TWICE THIS YEAR WHEN THE VEHICLE WOULD NOT START AT ALL BUT THEN IT ENDED UP STARTING WHEN IT GOT TO MY AUTO REPAIR SHOP OR THE DEALER. I WAS NOT ONLY EMBARRASSED BUT WASTED TIME AND MONEY. MY MECHANIC DID A LOT OF DIAGNOSTICS AND RULED OUT EVERYTHING EXCEPT THE FUEL PUMP RELAY. I DID SOME RESEARCH AND LEARNED ABOUT THE RECALL SO I WENT TO THE DEALER AND ASKED THEM TO APPLY THE FIX. THEY HASSLED ME AND SAID THEY 'CAN NOT TRUST YOUR MECHANICS' AND MADE ME PAY FOR DIAGNOSTICS AND SAID THERE WAS NO FIX FOR THE RECALL. THEY ENDED UP FINDING ANOTHER PROBLEM BASICALLY TELLING ME MY MECHANICS WERE WRONG AND CHARGED ME OVER $800 FOR A NEW PCM. THEY DID INSTALL A NEW FUEL PUMP RELAY AT MY INSISTENCE EVEN THOUGH IT WAS THE ORIGINAL PART AND NOT A FIXED PART. IT RESOLVED THE STARTING ISSUE AND I STOPPED GETTING ANY WARNING LIGHTS. THE VEHICLE STILL DIDN'T ACCELERATE OR HANDLE PROPERLY AND NOT EVEN FOUR MONTHS LATER AND THE SAME PROBLEM IS HAPPENING AGAIN! THE FUEL PUMP RELAY IS OBVIOUSLY FAILING AGAIN AND I AM NOT CONFIDENT THE PCM HAD A PROBLEM IF I'M STILL GETTING THE SAME ISSUES. COULD IT BE THE TIPM I KEEP READING ABOUT? THE DEALER DIDN'T MENTION THAT. I'M AFRAID I AM GOING TO BE STRANDED WITH CHILDREN OR WORSE THAT THE VEHICLE IS GOING TO CUT OUT WHILE MOVING IN TRAFFIC!! THIS IS AN EXTREMELY UNREASONABLE SAFETY RISK! (RECALL RELATED INCIDENT) TS

NHTSA complaint #11364243 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

NOTHING HAS HAPPENED YET. ONLY 55,000 MILES ON IT.

NHTSA complaint #11362715 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

2011 DODGE DURANGO CREW AWD 3.6L I HAVE BEEN EXPERICENCING NO START OR STALL OUT ON THE TRUCK. I HAVE TAKEN THE TRUCK TO ANCHORAGE CHRYSLER DODGE IN ANCHORAGE ALASKA FOR FUEL PUMP RELAY RECALL REPAIR. THEY STATED THAT OVER THE 3 DAY THEY HAD MY TRUCK THAT IT STARTED EVERY TIME BUT DID STALL OUT TWICE. THEY HAVE REFUSED TO FIX THE RECALL STATING THAT THE NO START ISSUE DID NOT HAPPEN WHILE IN THERE CARE BUT THAT IT DID START AND STALL OUT. IT WAS SUGGESTED TO ME BY THE SERVICE MANAGER THAT NEXT TIME I HAVE THE ISSUE TO HAVE IT TOWED TO ANCHORAGE CHRYSLER DODGE. MY VEHICLE WILL AT RANDOM NOT START OR WILL START AND STALL OUT. THE DEALERSHIP STATES THEY FOUND NOTHING WRONG WITH MY VEHICLE EVEN THOUGH THEY DID STATE THAT IT WOULD START AND STALL OUT FOR THEM.

NHTSA complaint #11360938 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MY VEHICLE HAS BEEN STALLING AFTER I TURN IT ON SECOND TRY IT WILL SOUND LIKE I'M RUNNING OUT OF GAS THIRD TIME IS A CHARM CAR WILL STAY ON BUT SOMETIMES HESITATE TO WHEN PUSHING THE GAS WHEN AT A COMPLETE STOP CAR FEELS LIKE IT'S GOING TO STALL UNTIL I TAP THE GAS THERE IS ALSO A CRACKLE IN THE DASH BOARD WHEN CAR IS ON AC TURNS ON, ON IT'S OWN I'VE CONTACTED THE DEALER WITH THESE ISSUES AND THEY TELL ME THAT IT HAS NOTHING TO DO WITH THIS RECALL AND DOES NOT SEND MY CAR IN FOR AN INSPECTION

NHTSA complaint #11353571 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE VEHICLE STALLS AND WILL NOT START AT TIMES.

NHTSA complaint #11343115 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

RFUEL PUMP RELAY RECALL, SEPT. 2019. NO PART AVAILABLE, OR KNOW WHEN PART WILL BE AVAILABLE. VECH. HESITATES BUT HAS NOT DIED OUT YET. TIRED OF WAITING. WILL BUY A FORD NEXT TIME.

NHTSA complaint #11342143 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

A RECALL FOR THE FUEL PUMP RELAY WAS ISSUED 8 MONTHS AGO AND NO REMEDY IS AVAILABLE YET. THE LETTER I RECEIVED STATES THAT IT CAN CAUSE AN ENGINE STALL RESULTING IN A CRASH. DOES THE MANUFACTURER HAVE A RESPONSIBILITY TO REMEDY THE PROBLEM WITHIN A SPECIFIED AMOUNT OF TIME? ACCORDING TO YOUR WEBSITE, THIS VEHICLE HAS HAD 8 RECALLS. WHAT OPTIONS DO I HAVE?

NHTSA complaint #11340248 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

HAVE TRIED THREE TIME TO GET MCKENNY DODGE TO FIX SAFETY RECALL FOR TOTALLY INTEGRATED POWER MODULE BUT CONTINUE TO BE TOLD THE PARTS FOR A FIX HAVE NOT BEEN PROVIDED. EARLIER THIS YEAR THE CAR INTERMITTENTLY LOST POWER AND THEY REPLACED THE OIL PUMP ($1432). NOW I HAVE THE SAME PROBLEM AND THEY REPLACED CAM POSITION SENSOR ($280) BUT 'CHECK ENGINE LIGHT' STILL ON AND PROBLEM STILL EXISTS SO NOW THEY WANT TO REPLACE THE OIL PRESSURE SWITCH AND OIL FILTER HOUSING FOR OVE $1,000. BUT WITH NO ASSURANCE THAT IT FIXES THE PROBLEM. COULD THE RECALL ISSUE WITH YHE INTERNAL FUEL PUMP RELAY BE CAUSING THE INTERMITTENT HESITATION. WHY WOULD THIS RECALL THAT COULD CAUSE 'AN INTERMITTENT OR FAILED FUEL PUMP RELAY' THAT COULD 'CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING' NOT BE FIXED AFTER BEING IDENTIFIED OVER A YEAR AGO.

NHTSA complaint #11339359 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

ITS BEEN ABOUT 5 MONTHS I HAVE CALLED NUMEROUS TIMES TO THE DEALER . EVERY TIME I CALL THEY STATE THERES NO FIX AS YET. I LOST COUNT HOW MANY TIMES MY SUV HAS STALLED OUT ON ME .ESPECIALLY ON THE EXIT RAMP OF THE L.I.E HERE IN NYC. A FEW TIMES I HAVE STALLED OUT IN TRAFFIC AND I MENTIONED THIS THE MY DEALER . ON APRIL 7 2020 I TOOK MY SUV TO THE REPAIR SHOP AND THEY PUT IN ANOTHER FUEL PUMP RELAY BUT MY TRUCK IS STILL AT THE POINT OF STALLING OUT. I WAS TOLD THIS IS A TEMPORARY FIX UNTIL THE MANUFACTURER HAS A FIX ON THE RECALL. I AM VERY AFRAID OF STALLING OUT ON THE HIGHWAY AT HIGH SPEED .PLEASE HELP. MY HOPE IS THAT IN CONTACTING YOU THAT THERE WILL BE PRESSURE ON THE MANUFACTURER TO REMEDY THIS PROBLEM BEFORE SOMEONE DIES.

NHTSA complaint #11322308 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MY CAR CUTS OFF SOMETIMES WHEN I'M COMING TO A COMPLETE STOP AND ALSO DOES IT WHEN BREAKING TO MAKE A TURN. CUTS OFF IN THE MIDDLE OF A TURN. VERY DANGEROUS. AT FIRST IT WAS INFREQUENT BUT ITS HAPPENING ONCE OR TWICE A WEEK. USUALLY THIS HAPPENS ON CITY STREETS, HASN'T HAPPENED ON THE HIGHWAY YET.

NHTSA complaint #11319082 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

SAYS INCOMPLETE RECALL, NO REMEDY AVAILABLE FOR THE FUEL PUMP RELAY OR BRAKE BOOSTER. I HAVE A PROBLEM CURRENTLY WITH THE FUEL PUMP RELAY WITH MY VEHICLE SPUTTERING TO START OCCASIONALLY. NEED TO GET THIS TAKEN CARE OF ASAP! CAR SITS ON SPUTTERING AFTER PUSHING THE START BUTTON AND SOMETIMES WON'T SHUT OFF FROM THAT UNLESS I RELATEDLY HIT THE START/STOP BUTTON AGAIN

NHTSA complaint #11316694 — an unverified report by a vehicle owner.