FaultScore

2012 Dodge Durango fuel system problems

99 of the 919 complaints about the 2012 Dodge Durango are about the fuel system — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 59,491 miles.

A

99

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Fuel/Propulsion System 89 89.9%
Fuel System, Gasoline 7 7.1%
Fuel Pump 3 3.0%

Fuel & Propulsion across every Dodge Durango year

1998 16 0.8%
1999 49 2.4%
2000 16 0.8%
2004 30 1.5%
2005 815 40.2%
2006 575 28.3%
2007 69 3.4%
2008 42 2.1%
2011 135 6.7%
2012 99 4.9%
2013 92 4.5%
2014 33 1.6%
2015 22 1.1%
2017 15 0.7%
2018 11 0.5%
2021 10 0.5%

What owners said

Filed with NHTSA, in their own words.

Auburn, CA

FUEL/PROPULSION SYSTEM

There have been several times where I am stopped at a light or stop sign and the car stalls. It happens when I try to start going from the stop, not while I'm stopped. I believe this an issue that has been recalled already, but obviously, it did not fix the problem. My vehicle will also not turn over sometimes. It just continually try to turn over multiple times and I have to wait for it to stop on its own before I can try again.

NHTSA complaint #11635416 — an unverified report by a vehicle owner.

Middletown, NY

FUEL/PROPULSION SYSTEM

My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1st Chrysler / Dodge addressed it as issues upon start up where the vehicle sounded as though it was skipping when hitting the ignition button. They attempted to remedy this with multiple fuel pump relay recalls. They attempted to do internal which did not work. They then went external which also did not work. Nothing was ever formerly recognized as a suitable resolution, so any of us dealing with this were just forgotten. Well I still have this vehicle and it has gotten worse to the point the vehicle will randomly stall while in motion as it did the other day and on multiple other occasions. Under braking conditions the vehicle stalls where everything on the dash appears normal electronically, there is just no power and the steering locks up. I have addressed this multiple times with Dodge customer service as well as my local dealership. The dealership does not want to attempt any repairs because they want to be paid and the manufacturer is not entertaining it. I am aware the vehicle is out of warranty but I am not paying for something the manufacturer has known about since first purchased. There has been no further actions by the manufacturer to address this. They have moved on to newer existing Durango models.

NHTSA complaint #11631334 — an unverified report by a vehicle owner.

Taylor, PA

FUEL/PROPULSION SYSTEM

The 2014 through 2018 3.6L Pentastar motors are covered under a tech service bulletin for their Drivers side valve train being manufactured incorrectly. This can lead to a misfire and hesitation to accelerate in an Emergency. This happened to me recently and I thought it was just a bad spark plug. Mechanic did a full check and believes there is a stuck valve in the engine on the exact same side that the 2014 to 2018 motors are prone to failure. I believe the 2012 and 2013 Engines are also prone to the same failures as their newer counter parts. As I was trying to accelerate to avoid an incident my car stuttered and started to misfire badly. Almost causing a collision. This happened without warning and never previously had this issue. Vehicle was completely mechanically sound before this. This can happen without any warning or signs its going to happen. And after bringing the vehicle to a mechanic and doing much of my own research it appears that the drivers side of the 3.6L v6 in my vehicle is currently under a TSB for the #2,4,6 cylinder head. This can cause the vehicle to have no power for a moment which if I were merging onto the highway and lacked powered could result in a rear end collision. Believe this is a safety issue as well as mechanical issue.

NHTSA complaint #11541023 — an unverified report by a vehicle owner.

La Vista, NE

FUEL/PROPULSION SYSTEM

I Came into dealership for scheduled service appointment on Apr 5, 2023 10:30:00 AM at EDWARDS CDJR OF OMAHA to get recall fixed on fuel pump relay and an oil change after receiving my 2012 Dodge Durango Citadel back my lights randomly starting blanking and my vehicle stalled and it wouldn’t start or turn over. So I spoke to service rep [XXX] at EDWARDS CDJR OF OMAHA 17950 Burt St and had the car towed back to the dealership that fixed on it EDWARDS CDJR OF OMAHA. I was originally told they didn’t have a loaner to lend to me so I can continue being a caregiver to my mother and transport her and my 7 children around until 04/21/2023 and that someone would call me that day to pickup a loaner vehicle. I called on 04/21/2023 about the loaner and they said someone would call me by midday to pick up a loaner. Now it’s Monday 04/24/2023 and I get a text stating 10 things are wrong with my vehicle in this link https://c.xtime.com/vkepCy2nkAoA2L4fXX including the PCM, which was more items then what was originally stated when they had inspected my vehicle on 04/05/2023 during the recall fix. So I informed them that, “ I will not pay for the pcm to be fixed because this issue is a result of whoever was the mechanic that was originally supposed to fix the recall fuel pump relay, so your shop has to fix it due to negligence on your mechanic's fault. I don't want to have to take anyone to court or give this issues to an attorney, this was sent to better business bureau because I have been left without transportation and facing economic hardship due to this situation.” Then they had their Service Manager [XXX] reach out to me over the phone, and he said that he spoke to three on-site master mechanic at the dealership and they all said the PCM had nothing to do with the fuel pump relay recall. I asked about escalating the issue and submitting an incident report to an higher up authority, he said he can’t. I asked again about the loaner he said there’s no loaner available. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMAT

NHTSA complaint #11518792 — an unverified report by a vehicle owner.

Lockport, IL

FUEL/PROPULSION SYSTEM

Vehicle has been recalled 2 separate times for fuel pump wiring harness which causes no start and possible stall. Vehicle is still having no start issues after being serviced for recall.

NHTSA complaint #11517300 — an unverified report by a vehicle owner.

Stonecrest, GA

FUEL/PROPULSION SYSTEM

My 2012 Dodge Durango has been experiencing reaccering issues associated with the tipm and fuel pump relay. The truck will stall, hard crank or simply not crank at all; leaving me stranded sometimes. This electrical issue also affects the fog lights, front lights, brake lights and turn signals; causing them to not work; putting me in danger of a collision on the highway or city street. This tipm and fuel pump relay have been under several recalls over the past 8 years and Dodge actually lost a class action lawsuit in 2015 in reference to this issue. They were ordered to replace these parts free of charge; labeling the parts defective. See link to tipm/relay article here (https://www.classlawgroup.com/chrysler-totally-integrated-power-module-tipm-lawsuit/ and here https://topclassactions.com/lawsuit-settlements/closed-settlements/dodge-jeep-faulty-fuel-pump-class-action-settlement/ ) They’ve replaced both of these parts twice for me over the past 6 years. Now I am experiencing issues where the car won’t start for 20 minutes after I turn it off. The signal lights won't work correctly; and the foglights are totally inoperative. I’ve taken it back to the dealer for a diagnostic and also called the corporate office but no one wants to take accountability and acknowledge what the issue is. I have attempted to contact the lawyer who started the class action lawsuit to consult about this matter but he says he can't sue them again. I’m looking to see if I have any legal recourse or what my best course of action could be in order to hold Dodge accountable for replacing my tipm and fixing this defective part for good. Thanks! REPAIR TIMELINE: 2016 fuel pump relay 2017 Tipm 2018 Rewired the tipm, replace 2020, fuel pump relay - september 2022, fuel pump PS - I have a video of the dealer technician recording the issue with his mobile phone.

NHTSA complaint #11462341 — an unverified report by a vehicle owner.

Columbus, OH

FUEL/PROPULSION SYSTEM

Potential odometer rollback indicated per carfax, engine failure. Ohio department of public safety, bureau of motor vehicles did conduct a Ohio out of state vehicle inspection on 03/14/2022 @ BMV INVESTIGATIONS D-2@ 1583 Alum Creek Drive and inspector [XXX] has verified rollback. whereas she maybe reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11459081 — an unverified report by a vehicle owner.

Byron, NY

FUEL/PROPULSION SYSTEM

I had just picked my car up from getting brakes and an inspection (obviously passed). I was driving home and there was smoke from under the hood with an electrical fire smell. My dash went crazy then I completly lost power. I had no stearing or brakes- couldn't even put on my hazards or roll down the window down to tell cars behind me to pass me. I immediatly called the garage that had just done the work to get it towed. They called today and told me that the alternator blew up and fried the battery and possible the computer (tip module??) I looked up recalls and noticed that there has been problems with this happening but my VIN didn't come up for this. I just wanted to check into the recall before I spent thousands of dollars.

NHTSA complaint #11439737 — an unverified report by a vehicle owner.

Portage, MI

FUEL/PROPULSION SYSTEM

Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 In diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.

NHTSA complaint #11433901 — an unverified report by a vehicle owner.

Kailua, HI

FUEL/PROPULSION SYSTEM

I am trying to submit a report that a Dealer is not providing me service for a recall but there isn't a link to do so, only a missive telling me that i should. I am being told by the dealer that the parts to fix the Fuel pump relay problem on the 2012 Dodge Durango are in a National shortage at the moment but they will not provide me with documentation that proves this so i am unable to ship my vehicle home.

NHTSA complaint #11426893 — an unverified report by a vehicle owner.

at 130,000 miles Kalamazoo, MI

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP RELAY WAS PREVIOUSLY REPLACED UNDER RECALL. THE CONTACT STATED THAT RECENTLY WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. ZEIGLER CHRYSLER DODGE RAM (3939 STADIUM DR, KALAMAZOO, MI 49008, 269-290-1152) WHO HAD PERFORMED THE RECALL REPAIR WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #11414562 — an unverified report by a vehicle owner.

North LAS Vegas, NV

FUEL/PROPULSION SYSTEM

I RECENTLY PURCHASED A VEHICLE MARCH 2, 2021. I NOTICED THAT THE VEHICLE HAS 3 RECALLS. THE DEALER THAT I PURCHASED THE VEHICLE FROM DIDN'T HAVE ANY IMMEDIATE AVAILABILITY TO FIX THE VEHICLE. SO I MADE AN APPOINTMENT WITH DODGE DEALERSHIP. MY CAR WAS AT FACILITY 2 DAYS. ONCE I PICKED UP VEHICLE THEY INFORMED ME THEY COULDN'T FIX TWO OF THE RECALLS. JASON ( SERVICE GUY) INFORMED ME THAT HE WOULD UPDATE ME. WELL A MONTH LATTER HE TELLS ME THAT THE PARTS AREN'T THERE YET . CHRYSLER HASN'T RELEASED THE PARTS YET.

NHTSA complaint #11407882 — an unverified report by a vehicle owner.

at 74,300 miles Fort Bragg, CA

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SPORT CHRYSLER JEEP DODGE LOCATED AT 200 E. CHESTNUT ST, FORT BRAGG, CA 95437, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,300.

NHTSA complaint #11405928 — an unverified report by a vehicle owner.

Homer Glen, IL

FUEL/PROPULSION SYSTEM

DODGE HAS ISSUES A RECALL TO THE FUEL PUMP RELAY. IN THE RECALL LETTER IS STATES "A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING". I'VE CALLED THE DEALER AND TOLD THE RECALL PARTS ARE ON BACKORDER AND WOULD ARRIVE IN 2-3 WKS. I CALLED, THE PARTS ARE RESTRICTED MEANING THEY ARE ONLY SHIPPING 1 PART PER DEALER PER WEEK AND TALKING TO THE PARTS MANAGER MY CAR WILL NOT RECEIVE IT'S RECALL PARTS FOR MONTHS OUT. MY CAR IS UNRELIABLE AND UNSAFE TO DRIVE IN WINTER CONDITIONS IN CHICAGO. THIS IS COMPLETELY ABSURD. DODGE CUSTOMER SERVICE PROVIDED ABSOLUTELY NO REMEDIES AFTER TALKING WITH A CUSTOMER SERVICE MANAGER.

NHTSA complaint #11394544 — an unverified report by a vehicle owner.

at 131,000 miles Rock Spring, GA

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP RELAY SWITCH WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT A WEEK AFTER THE REPAIR, THE STARTED TO EXPERIENCE FAILURES WITH THE FUEL PUMP. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING LOT AT LESS THAN 5 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT PLACED THE VEHICLE INTO PARK AND THEN TURNED THE VEHICLE OFF AND BACK ON. THE VEHICLE REVVED UP AND FAILED TO START. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOWED THE VEHICLE TO MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736; (706) 935-2328). THE DEALER INFORMED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11391185 — an unverified report by a vehicle owner.

at 117,200 miles Finksburg, MD

FUEL/PROPULSION SYSTEM

FUEL PUMP RELAY NHTSA V62, 19V-813 WHILE PRESSING THE ELECTRONIC IGNITION SWITCH TO START MY VEHICLE, MY VEHICLE WENT INTO A NO-START CONDITION WHERE THE VEHICLE CRANKED SEVERAL TIMES BEFORE STALLING OUT COMPLETELY. AFTER PRESSING THE ELECTRONIC IGNITION SWITCH TO THE OFF POSITION AND OPENING-UP MY DRIVER'S DOOR TO RESET THE VEHICLE. I WAS ABLE TO PRESS THE ELECTRONIC IGNITION SWITCH AGAIN AND START MY VEHICLE. THIS IS CONCERNING BECAUSE I HAVE HAD THE LATEST V62 RECALL REPAIR DONE CORNING THIS MATTER.

NHTSA complaint #11390109 — an unverified report by a vehicle owner.

at 135,000 miles Imperial Beach, CA

FUEL/PROPULSION SYSTEM

THE VEHICLE HAS HAD AN OPEN RECALL FOR OVER A YEAR ABOUT THE FUEL PUMP RELAY. MY VEHICLE HAS STOPPED RUNNING A FEW TIMES WHILE BEING DRIVEN ON THE FREEWAY. AT FIRST, IT WAS ABLE TO RESTART AFTER A FEW MINUTES. THEN, THE VEHICLE DID NOT START AT ALL. DODGE SAYS THEY STILL DO NOT HAVE THE PROPER RECALL REPAIR PART MADE YET AND WOULD STILL REPLACE IT WITH THE CURRENT PART THAT HAS BEEN RECALLED. I DID NEED TO HAVE THAT DONE TO BE ABLE TO DRIVE. AFTER 2 MONTHS OF DRIVING AN 80 MILE DAILY ROUND TRIP TO WORK AND HOME, IT HAS STOPPED RUNNING AGAIN. I HAVE CALLED DODGE AND TRIED TO GET THE VEHICLE TOWED AND FIXED PROPERLY BUT THEY ACT LIKE IT IS NOT THEIR COMPLETE CONCERN. THEY ARE CURRENTLY NOT PROVIDING TOWING OR A RENTAL. THIS IS VERY UNACCEPTABLE FOR A MANUFACTURER TO POST A RECALL AND THEN NOT GET IT PROPERLY FIXED IN OVER A YEAR TIME FRAME.

NHTSA complaint #11374921 — an unverified report by a vehicle owner.

at 190,000 miles Kansas, KS

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N. OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE VEHICLE, AND WAITED FOR APPROXIMATELY 45 MINUTES TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA complaint #11372435 — an unverified report by a vehicle owner.

at 11,800 miles Stamford, CT

FUEL/PROPULSION SYSTEM

8/26/2020 FUEL PUMP RELAY FAILED, WAS TOWED TO DEALERSHIP, I HAD TO PAY OUT OF POCKET FOR FOR THE INTERIM REPAIR AND HAD TO SUBMIT FOR REIMBURSEMENT FROM DODGE. A WEEK LATER THE VEHICLE STALLED OUT GOING DOWN HILL, TWICE IN ONE DAY. THE VEHICLE WILL HAVE TO GO BACK TO THE DEALERSHIP ONCE THE OFFICIAL PARTS COME IN, ( EVERYTHING IS DELAYED DUE TO COVID).

NHTSA complaint #11361244 — an unverified report by a vehicle owner.

at 112,000 miles Surprise, AZ

FUEL/PROPULSION SYSTEM

THIS IS IN REFERENCE TO THE RECALL ON DODGE DURANGO FUEL PUMP RELAY. SINCE THIS RECALL HAS STILL NOT BEEN OPENED TO BE FIXED, I AM AT THE POINT WHERE MY VEHICLE IS NOT STARTING BECAUSE OF IT. IF IT DOES START I AM WORRIED OF THE POSSIBILITY OF IT CAUSING VEHICLE TO STOP WHILE DRIVING. I HAVE FOUR CHILDREN AND THIS IS NOT ACCEPTABLE. LIKE MANY OTHERS IN THIS TIME OF COVID, I DO NOT HAVE THE FUNDS TO FIX THIS EXPENSIVE RECALL. IS THERE ANY UPDATE ON WHEN THIS CAN BE FIXED? I HAVE CALLED THE DEALERSHIP AND THEY SAID IT IS STILL NOT APPROVED. THIS STARTED ABOUT 3-4 WEEKS AGO AND NOW IS GETTING WORSE. CAR WOULDN'T START AT ALL YESTERDAY. I HAVE SCANNED AND CHECKED EVERYTHING WITH MECHANIC. HE SAYS IT IS RECALL ITEM HE BELIEVES.

NHTSA complaint #11352333 — an unverified report by a vehicle owner.

at 213,500 miles Paragould, AR

FUEL/PROPULSION SYSTEM

THE RECALL V62 HAS BEEN KNOWN FOR 2 YEARS. NO PARTS ARE AVAILABLE TO FIX THE RECALL. MY VEHICLE IS NON-DRIVEABLE AT THE DEALERSHIP WAITING ON A PART TO FIX IT THAT IS "UNAVAILABLE". NO RENTAL WAS OFFERED NOR ANY TIME FRAME OF WHEN THE PART WOULD BE AVAILABLE WAS GIVEN.

NHTSA complaint #11351177 — an unverified report by a vehicle owner.

at 180,000 miles Sparta, TN

FUEL/PROPULSION SYSTEM

MY DURANGO HAS STALLED NUMEROUS TIMES. THE RECALL FOR THE FUEL PUMP RELAY RECALL HAS BEEN PERFORMED AND REPLACED AND TWO NEW RELAYS HAVE BEEN INSTALLED. THE LAST RELAY LASTED TWO MONTHS AND FAILED COMPLETELY YESTERDAY. MY CAR HAS BEEN TOWED TO A DEALERSHIP. THERE IS AN OPEN RECALL ON THIS ISSUE WITH NO TIMELINE FOR A FIX. I WAS LUCKY ENOUGH YESTERDAY TO GET THE CAR TO A PARKING SPACE INSTEAD OF PULLING INTO TRAFFIC ON A BUSY ROAD BEFORE IT DIED.

NHTSA complaint #11348602 — an unverified report by a vehicle owner.

at 80,000 miles North Saint Paul, MN

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AND TURNING IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BARNET CHRYSLER JEEP KIA (3430 HIGHWAY 61 NORTH, WHITE BEAR LAKE, MN 55110, (651)762-2232) HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11340608 — an unverified report by a vehicle owner.

at 95,000 miles Brush Prairie, WA

FUEL/PROPULSION SYSTEM

FUEL PUMP RELAY RECALL STILL NOT FIXED. THIS IS ONE OF THE VEHICLES THAT IS FAILING. IT IS A DANGER TO DRIVE. IT STALLS DRIVING DOWN THE ROAD, TAKES A VERY LONG TIME TO START. WHEN IT STALLS THE BRAKING FAILS (MY MAIN CONCERN). CONTACTED CHRYSLER MULTIPLE TIMES AND THEY TELL ME KEEP DRIVING THE CAR, NO FIX ANYTIME SOON. THE RECALLL STARTED LAST YEAR. A DEADLINE OR ANOTHER TEMPORARY VEHICLE SHOULD REALLY BE PUT IN PLACE.

NHTSA complaint #11340033 — an unverified report by a vehicle owner.

Mckean, PA

FUEL/PROPULSION SYSTEM

I PURCHASED MY 2012 DODGE DURANGO, USED, WITH APPROXIMATELY 75K MILES. SINCE PURCHASING THE VEHICLE, I'VE EXPERIENCED NUMEROUS PROBLEMS THAT BEGAN WITH THE TRANSMISSION. ADDITIONALLY, THE CAR GOES INTO "LOW GEAR" EVEN WHEN YOU DON'T TURN THE KNOB. OVER THE PAST YEAR, THE CAR HAS BEEN IN THE SHOP MORE TIMES THAN I CAN COUNT FOR THE DOORS LOCKING AND UNLOCKING ON THEIR OWN. I HAVEN'T BEEN ABLE TO LOCK THE DOORS WHEN IN PUBLIC. MY KEY FOB HASN'T WORKED EVEN AFTER REPLACING THE BATTERY INSIDE. THE CAR HAS SET THE ALARM OFF EVEN WHEN UNPROMPTED. IT WILL LOCK/UNLOCK WHILE DRIVING.THE CAR HAS STALLED, WHILE DRIVING, AT LEAST 3 TIMES SINCE NOVEMBER 2019. FOR EACH OCCURRENCE, THE VEHICLE WAS SLOWING/EXCELLING WITH A TRAFFIC LIGHT OR TO TURN INTO A PARKING LOT. ON ONE OCCASION, THE CAR WOULD NOT CRANK OVER AND A RED LIGHT WAS BLINKING ON THE DASH. THE LOCK ISSUE BEGAN HAPPENING AGAIN AND I COULD NOT GET IT STARTED. IT HAD BEEN STATIONARY. WHEN I CAME BACK TO THE VEHICLE LATER, IT WORKED FINE WITH NO RED LIGHT. THE MECHANICS NOTICED THE TEMPERAMENTAL PROBLEMS BUT COULD NOT GET THE VEHICLE TO CONSISTENTLY REPEAT THE PROBLEM. I'VE ALSO REPLACED THE WATER PUMP AND HAD ISSUES WITH THE AIR CONDITIONING. AT THIS MOMENT, IT DOESN'T WANT TO WORK FOR THE DRIVER'S SPOT ONLY.

NHTSA complaint #11339571 — an unverified report by a vehicle owner.

at 85,000 miles Boise, ID

FUEL/PROPULSION SYSTEM

RECALL 19V-813 IS FOR SAFETY AND HAS NOT BEEN RESOLVED SINCE THE ENGINE BEGAN STOPPING IN 2013 NOR SINCE THE FIRST RECALL OR SINCE THE SECOND RECALL IN NOVEMBER 2019. THIS IS A SAFETY ISSUE AND I HAVE HAD THE CAR STOP WHILE DRIVING AND NOT RESTART. SOMETIMES IT DOES NOT START IN THE GARAGE. I HIT THE FUEL PUMP RELAY WITH A HAMMER AND IT WILL WORK FOR A LITTLE WHILE. DODGE DOES NOT ALLOW ME TO FIX THIS MYSELF. CAN I HAVE A NEW CAR? (RECALL RELATED INCIDENT) TS

NHTSA complaint #11337350 — an unverified report by a vehicle owner.

at 118,850 miles EL Centro, CA

FUEL/PROPULSION SYSTEM

VEHICLE HAS STALLED MULTIPLE TIMES. EITHER RIGHT AFTER START UP OR WHILE DRIVING. IN ALL CASES I HAVE FOUND THAT THE 20 AMP FUSE THAT WAS INSTALLED FOR RECALL R09 FROM 2015 IS MELTING AND CAUSING THE FUEL PUMP RELAY TO FAIL WHICH IS CAUSING THE STALL CONDITION. THE FUSE IS EASILY REPLACED BUT THE STALLING IS BECOMING MORE AND MORE FREQUENT, HAPPENING AT LEAST ONCE A WEEK. DODGE SAYS THERE IS NO REMEDY FOR THIS AND THERE ARE NO PARTS TO JUST REPLACE THE CURRENT SET UP. SO NOW I AM STUCK WITH THIS ISSUE UNTIL DODGE FIGURES OUT WHAT IS WRONG. EACH INSTANCE OF STALLING HAS OCCURED AT 25 MPH OR LESS BUT ITS ONLY A MATTER OF TIME BEFORE IT HAPPENS AT A HIGHER SPEED.

NHTSA complaint #11331951 — an unverified report by a vehicle owner.

at 98,177 miles Newark, CA

FUEL/PROPULSION SYSTEM

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-813RECALL DATE: NOVEMBER 14, 2019 // VEHICLE CONTINUES TO LOOSE POWER WHILE DRIVING ON FREEWAY, ENGINE LIGHT TURNS ON; DEALER KEEPS TELLING ME IT'S THE FUEL CAP! NOW FCW WARNING IS COMING ON IN ADDITION. NOT SAFE!!! NO REMEDY YET 5 MONTHS LATER!

NHTSA complaint #11322013 — an unverified report by a vehicle owner.

at 108,430 miles Fort Walton Beach, FL

FUEL/PROPULSION SYSTEM

IT TOOK 30 MINUTES FOR MY HUSBAND TO CRANK MY CAR. HE HAD TO TAP ON RELAYS IN THE FUSE BOX TO GET IT GOING. THE CAR WAS PARKED IN THE DRIVEWAY AND HAD NOT BEEN DRIVEN SINCE THE PRIOR EVENING. WENT TO THE DEALERSHIP TO ASK ABOUT RECALL AND THEY SAID CHRYSLER HAD NOT COME UP WITH A FIX YET. SO THE QUESTION IS. WHAT DO WE DO IF WE KEEP HAVING ISSUES?

NHTSA complaint #11320307 — an unverified report by a vehicle owner.

East Stroudsburg, PA

FUEL/PROPULSION SYSTEM

VEHICLE WOULDN'T START I SPENT HALF AN HOUR TRYING TO GET IT TO START CALL DODGE DEALERSHIP THEY DONT HAVE A PART FOR THIS PROBLEM IT'S NOT SAFE AND VERY EMBARRASSING MY BIGGEST FEAR IS GETTING STRANDED SOMEWHERE I HAVE BEEN DEALING WITH THIS PROBLEM SINCE LAST YEAR

NHTSA complaint #11317981 — an unverified report by a vehicle owner.

Other 2012 Dodge Durango problems

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