FaultScore

2002 Dodge Grand Caravan airbag problems

62 of the 417 complaints about the 2002 Dodge Grand Caravan are about the airbag system — 15% of everything reported for this model year. Half of the failures with a mileage on record happened before 54,000 miles.

D

62

Complaints

7

Crashes

0

Fires

4

Injuries

Exactly what failed

AIR Bags 35 56.5%
Sensor/Control Module 15 24.2%
Frontal 12 19.4%

Airbags across every Dodge Grand Caravan year

1992 11 0.7%
1993 13 0.8%
1994 20 1.2%
1996 214 12.7%
1997 111 6.6%
1998 105 6.2%
1999 84 5.0%
2000 30 1.8%
2001 48 2.8%
2002 62 3.7%
2003 24 1.4%
2005 107 6.3%
2006 55 3.3%
2007 16 0.9%
2008 295 17.5%
2009 138 8.2%
2010 144 8.5%
2011 19 1.1%
2012 18 1.1%
2013 34 2.0%
2014 47 2.8%
2015 24 1.4%
2016 22 1.3%
2017 21 1.2%
2018 12 0.7%
2019 12 0.7%

What owners said

Filed with NHTSA, in their own words.

Surprise, AZ

AIR BAGS

AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.

NHTSA complaint #11219750 — an unverified report by a vehicle owner.

at 193,000 miles Rolling Meadows, IL

AIR BAGS

THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .

NHTSA complaint #11054506 — an unverified report by a vehicle owner.

at 100,000 miles Gurnee, IL

AIR BAGS

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10780201 — an unverified report by a vehicle owner.

at 142,000 miles Tukwila, WA Crash

AIR BAGS

I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ

NHTSA complaint #10746376 — an unverified report by a vehicle owner.

at 203,000 miles Cherry Valley, CA

AIR BAGS

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.

NHTSA complaint #10658732 — an unverified report by a vehicle owner.

at 151,200 miles Butler, KY

AIR BAGS

ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC.

NHTSA complaint #10490274 — an unverified report by a vehicle owner.

at 161,000 miles Wendell, ID

AIR BAGS

AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM.

NHTSA complaint #10487804 — an unverified report by a vehicle owner.

at 124,000 miles Rutherfordton, NC Crash

AIR BAGS:FRONTAL

ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10372490 — an unverified report by a vehicle owner.

at 124,000 miles Rutherfordton, NC Crash

AIR BAGS

ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10372490 — an unverified report by a vehicle owner.

at 80,000 miles Evanston, WY

AIR BAGS:FRONTAL

TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10.

NHTSA complaint #10320938 — an unverified report by a vehicle owner.

Binghamton, NY

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT.

NHTSA complaint #10317817 — an unverified report by a vehicle owner.

Binghamton, NY

AIR BAGS:FRONTAL

I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT.

NHTSA complaint #10317817 — an unverified report by a vehicle owner.

at 188,000 miles Danville, IN

AIR BAGS

AIR BAG LIGHT COME ON AND OFF DURING DRIVING HAVE CHECK ALL CONNECTION AND FOUND NO PROBLEM.

NHTSA complaint #10313268 — an unverified report by a vehicle owner.

at 130,000 miles Mebane, NC

AIR BAGS

IN MY 2002 DODGE GRAND CARAVAN. MY AIRBAG LIGHT WOULD COME ON FOR TWO DAYS. THEN IT WOULD GO OFF FOR THREE DAYS. IF I TURN MY WHEELS TO THE LEFT IT WOULD COME ON THEN IT WOULD GO OFF. WHEN I TOOK IT TO AUTOZONE TO CHECK OUT WHY THAT LIGHT WAS ON HE STATED TO TAKE IT TO THE DEALERSHIP TO HAVE IT CHECKED. BUT IT NEVER CAME BACK ON TILL A WEEK LATER.

NHTSA complaint #10279021 — an unverified report by a vehicle owner.

at 151,000 miles Louisville, KY

AIR BAGS

THE VAN'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY FOR A COUPLE OF WEEKS, THEN STAYED LIGHTED FROM THEN TO DATE. BOUGHT THE VEHICLE USED, SO I DON'T KNOW IF THIS IS THE FIRST TIME IT HAS HAD THIS PROBLEM, BUT IT HAS NOT BEEN IN ANY TYPE OF COLLISION. I AM CONCERNED THAT MY AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH.

NHTSA complaint #10244095 — an unverified report by a vehicle owner.

at 60,000 miles Mechanicsburg, PA

AIR BAGS

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED LIT FOR SOME TIME. THE DEALER STATED THAT THE AIR BAGS WERE NOT UNDER RECALL. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/16/08. *LJ UPDATE 09/18/08.

NHTSA complaint #10235793 — an unverified report by a vehicle owner.

at 57,500 miles Montgomery, AL

AIR BAGS

THE AIR BAG LIGHT CAME ON AND STAYED ON AND THE HORN QUIT WORKING. I HAD TO HAVE CLOCKSPRING AND PASSENGER AIRBAG JUMPER WIRING REPLACED COSTING $524.00. THESE ARE PARTS PREVIOUSLY RECALLED ON EARLIER MODELS, SHOULD NOT BE CONSIDERED AS "WEARABLE" PARTS, AND INVOLVE THE SAFETY OF THE VEHICLE AND THEREFORE SHOULD ALSO BE CONSIDERED FOR RECALL FOR THIS YEAR.

NHTSA complaint #10230294 — an unverified report by a vehicle owner.

Mechanicsburg, PA

AIR BAGS

WE HAVE A 2002 DODGE GRAND CARAVAN, AND THE AIR-BAG LIGHT GOES ON AND STAYS ON FOR AWHILE, THEN GOES OFF. I CALLED DAIMLER-CHRYSLER AND THEY GAVE ME NO SATISFACTION. IT IS NOT ON THE RECALL LIST. WE ALSO HAVE A 2000 CHRYSLER GRAND VOYAGER, AND THE LIGHT HAS NEVER GONE ON, BUT IT IS ON THE RECALL LIST. THERE ARE NUMEROUS COMPLAINTS ABOUT THE 2002. THIS HAS BEEN GOING ON FOR THE PAST TWO YEARS.

NHTSA complaint #10230296 — an unverified report by a vehicle owner.

at 39,000 miles East Hartford, CT

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE AGAIN WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED FOR A SECOND AT 47,000 MILES. THE CLOCK SPRING IS CURRENTLY UNDER RECALL FOR OTHER MODELS AND THE CONTACT WOULD LIKE THE RECALL TO BE EXPANDED. THE ORIGINAL FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 47,000.

NHTSA complaint #10228435 — an unverified report by a vehicle owner.

at 63,907 miles Port Orange, FL

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE FAILURE OCCURRED AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE AIR BAG MODULE FAILED AND WAS NOT INCLUDED IN ANY RECALL. THE CONTACT PAID FOR THE REPAIRS IN FEBRUARY OF 2006. THE FAILURE CEASED FOR APPROXIMATELY TWO YEARS, BUT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY AGAIN IN MID-MARCH OF 2008. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW PASSENGER SIDE AIR BAG MODULE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THROUGH ONLINE RESEARCH, SHE DISCOVERED A RECALL FOR THE SAME FAILURE, BUT A DIFFERENT VEHICLE YEAR. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 63,907.

NHTSA complaint #10225359 — an unverified report by a vehicle owner.

at 20,000 miles Westfield, MA

AIR BAGS

AIRBAG LIGHT HAS HAD TO BE RESET BY DEALER SEVERAL TIMES SINCE WE HAVE BOUGHT THE VEHICLE NEW IN 2002. TIRED OF PAYING $100 FOR THEM TO PROVIDE A TEMPORARY, UNEXPLAINED INEFFECTIVE REPAIR.

NHTSA complaint #10200517 — an unverified report by a vehicle owner.

at 69,000 miles Fort LEE, VA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

PASSENGER SIDE FRONT AIRBAG IS NONOPERATIONAL. VEHICLE RECALLED IN THE PAST DUE TO CONDENSATION BUILDUP IN THE FRONT DASH AREA LEADING TO ELECTRICAL FAILURE. I BELIEVE THIS CONDENSATION OR FAULTY SENSOR MAY BE LEADING TO FAILURE OF THE AIRBAG COMPONENT. I ALSO DROVE THIS VEHICLE FOR 2 YEARS IN HEAVY SALT WHILE IN UPSTATE NEW YORK SERVING IN THE ACTIVE DUTY ARMY. I AM CURRENTLY STATIONED IN VIRGINIA.

NHTSA complaint #10191834 — an unverified report by a vehicle owner.

at 88,000 miles Longmont, CO Crash

AIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.

NHTSA complaint #10191326 — an unverified report by a vehicle owner.

at 44,300 miles Concord, OH

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

AIR BAG LIGHT COMES ON RANDOMLY.AIRBAG FAULTY . DEALER REPLACED THEM AT COST $338.00. SHOULD HAVE BEEN COVERED WITH ONLY 44450 MILES ON 2002 DODGE GRAND CARAVAN. VERY DISSAPPOINTED WITH THIS VEHICLE,ALWAYS IN SHOP. ENGINE 4 TIMES,TIE ROD ENDS, BRAKE CALIPERS ,AIR CONDITION COMPRESSOR LOCKED UP. ETC.

NHTSA complaint #10185618 — an unverified report by a vehicle owner.

at 50,000 miles Kingwood, TX

AIR BAGS

MALFUNCTIONING CLOCKSPRING IN AIR BAG.

NHTSA complaint #10183967 — an unverified report by a vehicle owner.

at 50,000 miles Lansdale, PA

AIR BAGS:FRONTAL

PASSENGER SIDE AIRBAG DEPLOYED WITH OUT CRASH/IMPACT. DRIVER PULLED INTO PARKING SPACE AND TURNED OFF THE CAR. WHEN THE KEY WAS MOVED INTO THE OFF POSITION THE AIR BAG DEPLOYED.

NHTSA complaint #10173521 — an unverified report by a vehicle owner.

at 42,000 miles Frisco, TX

AIR BAGS

AT 42K MILES, THE AIRBAG LIGHT KEPT TURNING ON AND OFF. THE DEALERSHIP SAID "DRIVER SQUIB CIRCUIT OPEN" AND CHARGED ME TO REPLACE THE CLOCKSPRING. PROBLEM WENT AWAY FOR A WHILE. BUT NOW AT 72K MILES, THE PROBLEM IS BACK. WHY AREN'T THE 2002'S COVERED IN THE RECALL? MY SYMPTOMS ARE IDENTICAL TO THAT LISTED ON THE RECALL (WHICH ONLY COVERS UP TO 2000).

NHTSA complaint #10173185 — an unverified report by a vehicle owner.

at 68,000 miles Cedar Rapids, IA

AIR BAGS

DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT STAYS ILLUMINATED. THE LIGHT OCCASIONALLY GOES OFF, BUT WHEN THE CONTACT HITS A BUMP IN THE ROAD, THE LIGHT ILLUMINATES AGAIN. THE DEALERSHIP DETERMINED THE CLOCK SPRING WAS BAD. THERE IS AN NHTSA RECALL, # 04V480000, REGARDING THE AIR BAGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA complaint #10154938 — an unverified report by a vehicle owner.

at 42,000 miles Peoria, IL Crash 1 injured

AIR BAGS

ACCIDENT, GRAND CARAVAN WAS TOTALED. VAN FLIPPED, EXTENSIVE FRONT END, FRAME, SIDE, ROOF, ETC, DAMAGE. NEITHER OF THE FRONT AIR BAGS DEPLOYED, NOR DID THE SIDE AIR BAGS. PRELIMINARY ASSESSMENTS, INCLUDING QUALIFIED INDIVIDUALS, INDICATE THAT THE AIR BAGS SHOULD HAVE DEPLOYED GIVEN THE EXTENT OF THE DAMAGE. ADDITIONALLY, THE DRIVERS SEAT BELT BECAME DISENGAGED DURING THE ACCIDENT (AT THE CONNECTION BETWEEN BELT TANG AND ANCHORAGE BUCKLE).

NHTSA complaint #10151181 — an unverified report by a vehicle owner.

at 41,000 miles Wausau, WI

AIR BAGS

I PURCHASED A PRE-OWNED 2002 DODGE GRAND CARAVAN FROM THE ORIGINAL OWNER. IT HAD ABOUT 32000 MILES ON IT. AT ABOUT 40000 MILES THE AIR BAG WARNING LIGHT BEGAN TO COME ON AND THEN GO OFF ON AN INTERMITTENT BASIS. AT ABOUT 41500 MILES THE AIR BAG LIGHT WAS ON MOST OF THE TIME. THE LOCAL DODGE DEALER SAID THE PROBLEM WAS IN THE WIRING HARNESS FOR THE AIR BAG SYSTEM. THE DIAGNOSIS COST $88.00. THE WIRING HARNESS REPLACEMENT PART COST ABOUT $10.00. THE LABOR TO REPLACE THE PART COST ABOUT $213.00. TOTAL COST ABOUT $310. IT SEEMS THAT THIS IS A FREQUENT PROBLEM IN THE CHRYSLER/DODGE VEHICLE'S AIR BAG SYSTEM, BECAUSE THE PART CARRIED INSTRUCTIONS FOR THE 2002-2006 MODEL YEARS. THIS IS NOT A WEAR ITEM, BUT INSTEAD IT IS A MANUFACTURING DEFECT IN THE WIRING SYSTEM AND/OR IT'S CONNECTORS. THE CONSUMER SHOULD NOT HAVE TO PAY FOR DEFECTIVE PARTS. THE CONSUMER PAYS FOR A VEHICLE THAT IS SUPPOSED TO BE OF GOOD QUALITY AND EQUIPPED WITH SAFETY SYSTEMS THAT ARE RELIABLE AND WELL CONSTRUCTED. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS.

NHTSA complaint #10149234 — an unverified report by a vehicle owner.

Other 2002 Dodge Grand Caravan problems

← Full 2002 Dodge Grand Caravan report