FaultScore

1999 Dodge Grand Caravan airbag problems

84 of the 599 complaints about the 1999 Dodge Grand Caravan are about the airbag system — 14% of everything reported for this model year. Half of the failures with a mileage on record happened before 78,600 miles.

C

84

Complaints

7

Crashes

0

Fires

1

Injuries

Exactly what failed

AIR Bags 48 57.1%
Frontal 25 29.8%
Sensor/Control Module 10 11.9%
Side/Window 1 1.2%

Airbags across every Dodge Grand Caravan year

1992 11 0.7%
1993 13 0.8%
1994 20 1.2%
1996 214 12.7%
1997 111 6.6%
1998 105 6.2%
1999 84 5.0%
2000 30 1.8%
2001 48 2.8%
2002 62 3.7%
2003 24 1.4%
2005 107 6.3%
2006 55 3.3%
2007 16 0.9%
2008 295 17.5%
2009 138 8.2%
2010 144 8.5%
2011 19 1.1%
2012 18 1.1%
2013 34 2.0%
2014 47 2.8%
2015 24 1.4%
2016 22 1.3%
2017 21 1.2%
2018 12 0.7%
2019 12 0.7%

What owners said

Filed with NHTSA, in their own words.

at 120,000 miles Milwaukee, WI

AIR BAGS

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA complaint #11142265 — an unverified report by a vehicle owner.

at 189,879 miles Jackson GAP, AL

AIR BAGS

CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.

NHTSA complaint #10901938 — an unverified report by a vehicle owner.

BIG Bear City, CA

AIR BAGS

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017

NHTSA complaint #10732230 — an unverified report by a vehicle owner.

Port Richey, FL

AIR BAGS

WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN?

NHTSA complaint #10594962 — an unverified report by a vehicle owner.

at 125,000 miles Mathison, MS

AIR BAGS

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.

NHTSA complaint #10351707 — an unverified report by a vehicle owner.

at 106,000 miles Panama City, FL

AIR BAGS

THE SERPENTINE BELT ON OUR 1999 DODGE GRAND CARAVAN HAS SLIPPED OFF SEVERAL TIMES. VISIT CARSURVEY.ORG AND YOU'LL SEE THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM REGULARLY. SOME ARE GETTING STUCK IN THE FREEZING SNOW AS A RESULT. WE'VE HAD OTHER PROBLEMS, SUCH AS A BURNED OUT COMPUTER BOARD OWED TO A SHORT IN THE DRIVER'S SIDE SEAT. AND THE DRIVER'S SIDE POWER WINDOW WILL NOT FUNCTION. WE WILL NOT BUY ANOTHER CHRYSLER VEHICLE. FURTHERMORE, AS A JOURNALIST, IT'S INTERESTING TO NOTE THAT DODGE HAS NOT TAKEN RESPONSIBILITY FOR ALL THE GLITCHES IN THE CARAVAN AND ISSUED ADDITIONAL RECALLS. I'D HAVE MUCH MORE RESPECT FOR THE COMPANY IF THEY DID. WE'VE ONLY HAD ONE RECALL, AND THAT WAS FOR A CLOCK SPRING IN THE STEERING WHEEL.

NHTSA complaint #10215455 — an unverified report by a vehicle owner.

Hammond, OR

AIR BAGS

CONSUMER COMPLAINT CONCERNING RECALL. THE VEHICLES CLOCKSPRING FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER PAID CASH FOR THE REPAIR AND REQUEST REIMBURSEMENT. *TS

NHTSA complaint #10173263 — an unverified report by a vehicle owner.

at 147,000 miles Huntsville, AL

AIR BAGS

DT*: THE CONTACT STATED THE MANUFACTURER DENIED REIMBURSEMENT FOR RECALL # 04V480000 REGARDING AIRBAGS. THE RECALL NOTICE WAS SENT, THEN THE HORN FAILED TO OPERATE 2 DAYS LATER. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE AIR BAG, THE HORN, AND THE CRUISE CONTROL HAD ALL FAILED. THE CLOCKSPRING ASSEMBLY WAS REPLACED, WHICH CORRECTED THE PROBLEM. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS. FIRST, THE CONTACT WAS TOLD THE REASON FOR DENIAL OF REIMBURSEMENT WAS BECAUSE THE VEHICLE WAS NOT UNDER THE SAME OWNERSHIP ANYMORE. THE SECOND TIME, THE GIVEN REASON FOR DENIAL WAS THAT THE RECALL NOTICE WAS SENT OUT IN 2004, BUT THE RECALL REPAIR WORK WAS PERFORMED IN 2006. THE THIRD AND FINAL TIME, THE REASON FOR DENIAL WAS THAT THE CONTACT HAD TAKEN THE VEHICLE TO A PRIVATE REPAIR SHOP TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THE REASON THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP AS OPPOSED TO A DEALER, WAS THAT THE AIR BAG LIGHT NEVER ILLUMINATED. UPDATED 11/14/06.

NHTSA complaint #10169593 — an unverified report by a vehicle owner.

West Jordan, UT Crash

AIR BAGS:FRONTAL

1999 CARAVAN AIR BAGS DEPLOYED WHEN THE CONSUMER WAS REAR ENDED. *TS THE AIR BAGS SHOULD ONLY HAVE DEPLOYED DURING A FRONTAL COLLISION, HOWEVER THE MANUFACTURER WROTE THE CONSUMER EXPLAINING, THAT BASED ON THEIR INSPECTION, IT WAS REVEALED THE VEHICLE HAD SEVERE DAMAGE TO THE UNDERCARRIAGE THAT WOULD CAUSE THE AIR BAG TO DEPLOY.

NHTSA complaint #10151897 — an unverified report by a vehicle owner.

at 92,000 miles Kingspark, NY

AIR BAGS

MY 1999 DODGE GRAND CARAVAN WARNING LIGHT CAME FOR THE AIRBAG. I ALSO LOST THE CRUISE CONTROL AND THE HORN. THIS ALL HAPPENED ON 11/4/05. I STARTED UP THE CAR AND THEN ALL THE WARNING LIGHTS CAME ON. I CONTACTED THE LOCAL DODGE DEALER BECAUSE THIS ALSO HAPPENED TO MY FRIENDS DODGE. THE DEALER STATED THIS HAPPENS A LOT ON THIS MODEL AND THE REPAIR IS AROUND 150 DOLLARS. I WAS WONDERING IF YOU HAD A RECALL OR RECEIVED ANY OTHER COMPLAINT ON THIS MATTER. THANK YOU IN ADVANCED.

NHTSA complaint #10142656 — an unverified report by a vehicle owner.

Glendale, CA

AIR BAGS

DT: CONSUMER TOOK VEHICLE TO JACK ELLIS DODGE IN GLENDALE, CALIFORNIA FOR RECALL REPAIR OF THE CLOCK SPRING, D17. CONSUMER HAD BEEN HAVING PROBLEM WITH PASSENGER FRONT WINDOW NOT ROLLING DOWN OR UP SOMETIMES. CONSUMER HAD THIS PROBLEM 3 MONTHS PRIOR TO RECALL REPAIR. CONSUMER ASKED DEALER IF THIS MAY BE RELATED TO RECALL REPAIR, AND DEALER CHECKED IT AND SAID HE WAS NOT SURE IF IT WAS RELATED. MANUFACTURER SAID IT COULD BE A PART OF THE CLOCK SPRING PROBLEM. CONSUMER SAYS THAT WHEN AIR CONDITIONER WAS ON POWER WINDOW WORKED, BUT WHEN IT WAS OFF WINDOW WILL NOT WORK. DEALER TOLD CONSUMER THAT MOTOR FOR WINDOW WAS ON ITS WAY OUT, AND REPAIR WOULD COST $500. CONSUMER BELIEVED THAT PROBLEM WAS RELATED TO CLOCK SPRING. CONSUMER MARKED DOOR PANEL TO SEE IF DEALER WOULD TAKE PANEL OFF TO CHECK MOTOR, AND SAID THAT DOOR PANEL WAS NOT REMOVED TO CHECK MOTOR.*AK

NHTSA complaint #10130844 — an unverified report by a vehicle owner.

Punta Gorda, FL Crash

AIR BAGS

VEHICLE WAS ON THE ROAD ABOUT 50 MPH WHEN ALL OF A SUDDEN CONSUMER LOST CONTROL AND HIT THE GUARD RAIL ON THE FRONT LEFT DUE TO FLAT TIRE. UPON IMPACT, AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10117635 — an unverified report by a vehicle owner.

Concord, CA

AIR BAGS

'RECALL CAMPAIGN' ISSUED FOR CLOCK SPRING ASSEMBLY ON GRAND CARAVAN 1999. *BF THE CONSUMER STATED HE RECEIVED A RECALL NOTICE FOR HIS VAN BUT WITH SOMEONE ELSE'S NAME ON THE NOTICE.

NHTSA complaint #10115063 — an unverified report by a vehicle owner.

Skokie, IL

AIR BAGS

RECEIVED RECALL NOTICE FOR CLOCK SPRING. THE CRUISE CONTROL WAS INOPERATIVE AND THE RADIO CONTROLS WERE FUNCTIONING AS DESIGNED. THE CLOCK SPRING WAS NOT IN STOCK. *BF THE HORN WAS PROBLEMATIC AS WELL. RECALL#04V480000. *SC

NHTSA complaint #10105288 — an unverified report by a vehicle owner.

Belmont, MA

AIR BAGS:FRONTAL

NHTSA RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. HOWEVER, MECHANIC CHARGED $74.75 FOR THE REPLACEMENT OF THE CLOCK SPRING. *AK THE CONSUMER WANTED TO BE REIMBURST FOR THE AMOUT OF SERVICE .

NHTSA complaint #10101979 — an unverified report by a vehicle owner.

at 91,980 miles Diamond BAR, CA

AIR BAGS

WE RECEIVED A SAFETY RECALL NOTICE REGARDING A DEFECTIVE AIR BAG CLOCK SPRING ASSEMBLY FROM THE MANUFACTURER. WE CONTACTED THE CLOSEST SERVICE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED US BECAUSE WE HAVE OVER 70,000 MILES ON OUR VEHICLE THEY WOULD NOT PERFORM THE RECALL UNLESS THE AIRBAG LIGHT IS ILLUMINATED AS MENTIONED IN THE RECALL NOTICE. WHAT WE DON'T UNDERSTAND IS WHY THE NOTICE SAYS THAT IF THE VEHICLE HAS 70,000 OR LESS MILES TO CONTACT THE DEALER AND HAVE THE CLOCKSPRING REPLACED EVEN IF APPEARS THE CLOCKSPRING IS FUNCTIONING PROPERLY. BUT IF THE VEHICLE HAS MORE THAN 70,000 MILES TO WAIT UNTIL THE CLOCKSPRING FAILS. SINCE THE CLOCKSPRING IS A KNOWN DEFECT. WHO WILL BE LIABLE IF THE CLOCKSPRING FAILS ON OUR VEHICLE AND WE DON'T GET IT REPLACED IN TIME BEFORE THERE IS AN ACCIDENT AND THE AIRBAG IS NOT DEPLOYED RESULTING IN INCREASED INJURY TO THE DRIVER IN A FRONTAL CRASH?

NHTSA complaint #10100524 — an unverified report by a vehicle owner.

West Helena, AR

AIR BAGS:FRONTAL

WHILE DRIVING 20 MPH CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED.

NHTSA complaint #10101246 — an unverified report by a vehicle owner.

at 68,500 miles Bethlehem, PA Crash

AIR BAGS:FRONTAL

WHILE DRIVING AT 75 MPH CONSUMER STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY.*AK

NHTSA complaint #10099952 — an unverified report by a vehicle owner.

Dearborn, MI Crash

AIR BAGS:FRONTAL

WHILE DRIVING 10 MPH, THE DRIVER'S FRONTAL AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. *AK

NHTSA complaint #10099338 — an unverified report by a vehicle owner.

Holland, MI

AIR BAGS

PROBLEMS WITH VEHICLE'S INSTRUMENT PANEL, AIR BAG SENSORS AND ASSOCIATED PRINTED CIRCUIT BOARD MODULES. *MR THERE WERE PROBLEMS WITH THE PCM, THE SENSOR FAILED, THE ENGINE STALLED, THE CHECK ENGINE LIGHT HAD COME ON ALONG WITH THE MALFUNCTIONING INDICATOR LIGHT, THE SHIFT INDICATOR LIGHT HAD GONE OUT, THE DASH LIGHTS HAD GONE OUT, AND THE ODOMETER MALFUNCTIONED. THE CIRCUIT BOARD HAD TO BE REPLACED TWICE AND THE AIR BAG AND AIR BAG LIGHT RETURNED. THE CLOCK SPRING AND AIR BAG CONTROL MODULE WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC

NHTSA complaint #10092218 — an unverified report by a vehicle owner.

at 99,400 miles Chesterfield, MO

AIR BAGS:FRONTAL

CLOCKSPRING FAILURE AT 99,400 MILES. IT'S BEEN RECALLED 1996 - 1998 AND 2001 - 2002 AND 1999 DODGE DURANGO'S HAVE ALL BEEN RECALLED. WESTPORT DODGE REFUSED TO FIX UNDER RECALL OR WARRANTY. IT'S A SAFETY ISSUE AS THE HORN AND AIR BAG DON'T WORK. CRUSE IS OUT BUT NOT A SAFETY HAZARD. DODGE SHOULD BE REQUIRED TO FIX AS ALMOST ALL VEHICLES I SEARCHED HAVE THIS PROBLEM AND IT'S THE RESULT OF A MANUFACTURING DEFECT (IT WAS PUT TOGATHER WRONG, CAUSING THE FAILURE).

NHTSA complaint #10092976 — an unverified report by a vehicle owner.

Thompson, ND

AIR BAGS:FRONTAL

WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN AND CRUISE CONTROL TO MALFUNCTION. THE CONSUMER CONTACTED THE DEALER AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS.

NHTSA complaint #10092491 — an unverified report by a vehicle owner.

at 130,000 miles Canal Winchester, OH

AIR BAGS:FRONTAL

AIRBAG WARNING LIGHT ILLUMINATED (REMAINS ON). BOTH CRUISE CONTROL AND HORN ARE INOPERATIVE. RESEARCH HAS REVEALED THAT THIS IS AN IDENTICAL PROBLEM RELATED TO THE 96-98 RECALL FOR THIS VERY PROBLEM. SUGGEST THAT PROBLEM IS NOT LIMITED TO THOSE YEARS. VEHICLE MILEAGE 133000.

NHTSA complaint #10090682 — an unverified report by a vehicle owner.

at 78,400 miles Rexford, NY

AIR BAGS

AIRBAG INDICATOR ON DASHBOARD ILLUMINATED. DIAGNOSED AS CLOCK SPRING. FOUND THAT PROBLEM EXISTS IN 1996-2000 GRAND CARAVANS, BUT THAT RECALL HAS ONLY BEEN ESTABLISHED FOR 1996-1998 VEHICLES.

NHTSA complaint #10090722 — an unverified report by a vehicle owner.

at 47,000 miles Tampa, FL

AIR BAGS

AFTER STARTING THE VEHICLEAIR BAG WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10090372 — an unverified report by a vehicle owner.

at 64,000 miles Arvada, CO

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

WHEN TURNING A CORNER AIR BAG LIGHT WENT ON AND OFF. THEN, HORN WENT OUT, AND CRUISE CONTROL FAILED. RECALL 02V293000 WAS ISSUED FOR 1996 AND 1998, BUT NONE FOR THIS VEHICLE. *AK

NHTSA complaint #10090189 — an unverified report by a vehicle owner.

at 102,120 miles Lombard, IL

AIR BAGS:FRONTAL

AIRBAG LIGHT CAME ON OUR 1999 DODGE GRAND CARAVAN. ALSO THE HORN AND CRUISE CONTROL WERE NOT WORKING. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED AND FOUND OUT IT WAS THE CLOCK SPRING. IT WAS REPLACED AT A COST OF $232. SINCE THEN I HAVE FOUND OUT THAT THIS HAS BEEN AN ISSUE WITH THE CARAVAN MODEL FOR THE LAST COUPLE OF YEARS AND THAT THERE IS A RECALL ON THE CLOCK SPRING ON THE '96, '97, AND '98 MODEL YEARS. IS THIS RECALL GOING TO EXTEND TO THE '99 MODEL YEAR?

NHTSA complaint #10088758 — an unverified report by a vehicle owner.

at 78,800 miles Burien, WA

AIR BAGS:FRONTAL

AIR BAG LIGHT TURNS ON AND OFF WHILE DRIVING. USUALLY TURNS OFF AFTER STARTING ENGINE, BUT TURNS ON AND OFF PERIODICALLY. HORN STILL WORKS AT THIS TIME AND CRUISE CONTROL STILL WORKS...FOR HOW LONG?

NHTSA complaint #10088317 — an unverified report by a vehicle owner.

at 65,300 miles Wilmington, DE

AIR BAGS

WHILE DRIVING AIR BAG LIGHT ILLUMINATED. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE FOR ANY PROBLEMS. THE NEXT DAY THE HORN FAILED TO PERFORM. THE DAY AFTER THAT, A LITTLE PIECE OF PLASTIC CAME OUT WITH SOME NUMBERS THAT WERE RELATED TO THE AIR BAGS/CLOCK SPRING. CONSUMER WAS TOLD BY THE MANUFACTURER THAT VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE CLOCK SPRING. *AK

NHTSA complaint #10087881 — an unverified report by a vehicle owner.

at 148,000 miles Abbeville, GA

AIR BAGS:FRONTAL

I HAVE A PROBLEM WITH MY 1999 GRAND CARAVAN, THE AIR BAG LIGHT IS ON AND THE HORN WILL NOT BLOW, AND THE CRUISE WON'T WORK. I GOT IN CONTACT WITH CHRYSLER AND THEY TOLD ME THEY DON'T KNOW OF A RECALL. IT IS DANGEROUS TO DRIVE A CAR WITH NO HORN, AND WHAT IF THE AIRBAG COMES OUT AND CAUSE AN ACCIDENT.

NHTSA complaint #10086198 — an unverified report by a vehicle owner.

Other 1999 Dodge Grand Caravan problems

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