Lewisville, TX
AIR BAGS
The headrest airbag on the driver's side was deployed without any explanation.
NHTSA complaint #11697143 — an unverified report by a vehicle owner.
2018 Dodge Grand Caravan airbag problems
12 of the 356 complaints about the 2018 Dodge Grand Caravan are about the airbag system — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 47,112 miles.
12
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
AIR Bags
12
100.0%
Airbags across every Dodge Grand Caravan year
1992
11
0.7%
1993
13
0.8%
1994
20
1.2%
1996
214
12.7%
1997
111
6.6%
1998
105
6.2%
1999
84
5.0%
2000
30
1.8%
2001
48
2.8%
2002
62
3.7%
2003
24
1.4%
2005
107
6.3%
2006
55
3.3%
2007
16
0.9%
2008
295
17.5%
2009
138
8.2%
2010
144
8.5%
2011
19
1.1%
2012
18
1.1%
2013
34
2.0%
2014
47
2.8%
2015
24
1.4%
2016
22
1.3%
2017
21
1.2%
2018
12
0.7%
2019
12
0.7%
What owners said
Filed with NHTSA, in their own words.
Omaha, NE
AIR BAGS
BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.
NHTSA complaint #11624263 — an unverified report by a vehicle owner.
Fort Lauderdale, FL
1 injured
AIR BAGS
The front airbags malfunctioned and deployed while parking the vehicle. The driver was injured with burn marks and bruised on legs due to the lower area airbag deploying rapidly. The van was towed to the nearest Dodge dealership for further inspection. The incident was documented with police and a case number was provided. The incident was also documented with manufacturer(Dodge) and have a pending case for further inspection. To my knowledge, there were no warning lights on .
NHTSA complaint #11558865 — an unverified report by a vehicle owner.
at 113,626 miles
Saint Francis, WI
AIR BAGS
The contact owns a 2018 Dodge Grand Caravan. The contact stated that after reversing out of a parking space and coasting to exit the parking lot, the driver’s and passenger’s side air bags deployed unintendedly and without impact. The air bags within both the driver’s and passenger’s side seats also deployed. The dealer was made aware of the failure, but the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure was 113,626.
NHTSA complaint #11530714 — an unverified report by a vehicle owner.
Keller, TX
AIR BAGS
While I was driving my headrest exploded. Causing a loud noise and my neck hurts with nausea and dizziness. It was so scary and painful. Something about AHR problem
NHTSA complaint #11522946 — an unverified report by a vehicle owner.
at 50,000 miles
Holly Lake Ranch, TX
AIR BAGS
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving approximately 6 MPH and crossing a railroad track, the driver's side front and driver's side rear passenger’s side air bags deployed. The contact stated there was no warning light illuminated. The contact stated that the police were on scene and filed a police report. The contact stated that the air bags deployed with force and damaged the side sliding door. The contact stated that the sliding door could not be opened. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that his insurance provider was sending an appraiser to inspect the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11489942 — an unverified report by a vehicle owner.
Fairfield, CA
AIR BAGS
The airbag is malfunctioning and sending aa fault to the dashboard. My safety is at risk because if I’m in a accident and the airbags might not deploy. The problem has not been confirmed by a dealer yet or inspected by the manufacturer. Yes the warning lamp appeared 48 hours ago.
NHTSA complaint #11464469 — an unverified report by a vehicle owner.
at 37,690 miles
Loma Linda, CA
AIR BAGS
The contact owns a 2018 Dodge Grand Caravan SXT. The contact stated that the air bag light illuminates intermittently. The contact stated that it remained on if the doors were open, and when driving. The contact stated that there was a chime sounding. The dealer nor the manufacturer was not notified of the failure. The mileage failure was 37,690.
NHTSA complaint #11449314 — an unverified report by a vehicle owner.
at 75,000 miles
Fayetteville, NC
Crash
1 killed
AIR BAGS
SMALL OVERLAP VEHICLE ACCIDENT. DRIVER UNRESTRAINED. FRONT AIRBAGS FAILED TO DEPLOY. DRIVER FATALITY.
NHTSA complaint #11407951 — an unverified report by a vehicle owner.
at 47,112 miles
Wheaton, MD
AIR BAGS
TOOK MY CAR TO TWO DEALERS THE FIRST DEALER SAID HE DIDN'T HAVE A TOOL TO REMOVE THE LIGHT. THE SECOND DEALERSHIP KEPT MY CAR FOR FIVE DAYS SAID IT WAS A SEATBELT ERROR. WHEN I WENT TO PICK IT UP THEY SAID THEY DIDN'T HAVE A MECHANIC THAT COULD GET RID OF THE AIR LIGHT. AND THEY CHARGED ME FOR A NEW DRIVER SIDE SEAT BELT
NHTSA complaint #11326665 — an unverified report by a vehicle owner.
at 18,800 miles
Middletown, DE
AIR BAGS
THE AIRBAG INDICATOR LIGHT COMES ON/OFF INTERMITTENTLY. THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED 2 TIMES BY 2 DIFFERENT DEALERSHIPS AND THE WIRING HARNESS THAT SUPPLIES THAT AIRBAG HAS BEEN REPLACED 1 TIME. THIS HAS TAKEN PLACE NO MATTER IF THE VAN IS STATIONARY OR MOVING. I HAVE SEVERAL PICTURES OF THE DASHBOARD THAT SHOWS BOTH THE TACOMETER AND SPEEDOMETER.
NHTSA complaint #11256584 — an unverified report by a vehicle owner.
at 5,779 miles
RED Hook, NY
AIR BAGS
VEHICLE WAS TAKEN IN TO DEALER FOR AIR BAG LIGHT ON, WAS TOLD ACTIVE HEAD RESTRAINTS HAD DEPLOYED. VAN HAS 5700 MILES ON IT. DEALER STATED "SOMEONE MUST HAVE BACKED IN TO SOMETHING." THERE IS NO EVIDENCE OF ANY DAMAGE TO REAR OF VAN, & PARTS ALONE WERE QUOTED AT $1093.00 + LABOR. THIS SEEMS TO BE AN ONGOING ISSUE WITH CHRYSLER. PERHAPS THEY SHOULD ANNOUNCE A RECALL TO MITIGATE THIS SITUATION.
NHTSA complaint #11170703 — an unverified report by a vehicle owner.