2014 Dodge Journey engine problems

ENGINE

I am writing to file a formal complaint regarding a persistent engine misfire in my 2014 Dodge Journey AWD, which I believe may pose a safety risk to my family, myself, other drivers, and is not explained by regular maintenance and care. Since I first purchased the vehicle, I have performed all necessary maintenance and adhered to the recommended service intervals. However, despite these precautions, the engine has experienced consistent misfires. The misfires are particularly noticeable when I attempt to accelerate, whether when speeding up or turning. This issue has caused a noticeable hesitation in power delivery, which has created dangerous situations while merging onto highways or trying to maintain speed during turns. I have taken the vehicle to multiple certified mechanics and dealerships, but they have been unable to provide a clear cause for the engine misfires. The misfires have not been resolved with routine maintenance or repairs. This issue has persisted for several months and continues to affect the vehicle's performance, causing slow acceleration and hesitation, which increases the risk of accidents or collisions in certain driving situations. Given the nature of this issue and its potential impact on vehicle safety, I am concerned that this problem may be more widespread and may require further investigation by the National Highway Traffic Safety Administration. I would appreciate it if your agency could look into this matter and assess whether this issue could be a design flaw, manufacturing defect, or an undiscovered safety hazard. Thank you for your time and attention to this matter. I look forward to your response and any guidance or steps that can be taken to address this issue.

NHTSA complaint #11652953 — an unverified report by a vehicle owner.

ENGINE

My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about this. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #11639016 — an unverified report by a vehicle owner.

ENGINE

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,

NHTSA complaint #11581243 — an unverified report by a vehicle owner.

ENGINE

Vehicle just won’t start sometimes. Changed battery , alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times .. other days I’ll go out and it just won’t start. I can go to my destination turn it off and it won’t turn back on.

NHTSA complaint #11567877 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at speeds over 35 MPH, the vehicle began to shake violently, and the temperature gauge was in the red. The contact also stated that on one occasion while the vehicle was turned off, the vehicle did not start. Additionally, the contact stated that the front passenger’s side door could not be opened from the outside. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.

NHTSA complaint #11566514 — an unverified report by a vehicle owner.

ENGINE

I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on . When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die

NHTSA complaint #11516163 — an unverified report by a vehicle owner.

ENGINE

Car just shut off out of nowhere but turned back on when I put it in park and started it

NHTSA complaint #11508021 — an unverified report by a vehicle owner.

ENGINE

Tipm caused several issues, blown motor, and now is in the dealership shop for an alternator, battery, ground strap and other wiring issues. I haven’t had my car for over a year due to this.

NHTSA complaint #11506069 — an unverified report by a vehicle owner.

ENGINE

The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

NHTSA complaint #11504784 — an unverified report by a vehicle owner.

ENGINE

unknown ,check engine light came on the screen blacked out and began to stall out on freeway doing 55 . was afraid of getting rearended.

NHTSA complaint #11489425 — an unverified report by a vehicle owner.

ENGINE

While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street

NHTSA complaint #11473250 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2014 Dodge Journey. The contact stated that while driving at approximately 45 MPH, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer where the failure was undetermined. The vehicle was not repaired; however, the failure recurred two days later. The vehicle was able to restart. The vehicle was taken to a different dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 151,978.

NHTSA complaint #11460140 — an unverified report by a vehicle owner.

ENGINE

After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it’s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won’t start back up. I have had this car less than a year!

NHTSA complaint #11421555 — an unverified report by a vehicle owner.

ENGINE

Just before my warranty was up I got a check engine light and the car started running really rough almost like it was gonna die when I came to a stop. I called the dealership and they told me they would try to get me in at the next availability. With the end of my warranty closely approaching I told them this wasn’t an option. They finally got my car in after I made a few demanding phone calls to the right people and come to find out that somehow some hardware in my engine came loose and it was causing very abnormal wear on my lifters and so they “fixed” the problem. Fast forward a few months and now I’ve been having an annoying ticking noise coming from my engine. I tried using Seafoam, nada. I tried using Lucas High Mileage additive, no dice. So I took it to a trusted mechanic as it is now well outside my warranty and he told me “it’s your lifters” which I already had a feeling it would be just by listening to the sound as between and idle and acceleration. So being I have over 167k miles on it it’s not even worth fixing. Oh and just a side note, my mechanic also mentioned to me that he fixed 4 other Journeys that week which tells me that Dodge has a serious problem with these model cars that they will not address. Oh and just for the record, I have the garbage 3.6L Pentastar engine

NHTSA complaint #11418587 — an unverified report by a vehicle owner.

ENGINE

WHILE DRIVING A SHORT DISTANCE, 36 MILES, THE DODGE STARTS TO OVERHEAT. IT HAS BEEN IN SERVICE THREE TIMES FOR THIS ISSUE AND NO DIAGNOSIS HAS BEEN MADE. UPON STARTING THE CAR, IT SHAKES AND AFTER A MINUTE IT SUBSIDES WITHIN MINUTES OF STARTING THE OIL TEMP JUMPS TO 231 DEGREES OR HIGHER. I HAVE HAD TO DRIVE WITH THE HEAT ON HIGH IN ORDER TO BRING THE TEMPERATURE DOWN AND EVEN WITH IT ON THE LOWEST TEMP IS STILL 226 AFTER 10/15 MINUTES. THIS ISSUE HAS BEEN ONGOING SINCE JULY 2020.

NHTSA complaint #11372668 — an unverified report by a vehicle owner.

ENGINE

WHEN DRIVING THE VEHICLE STEERING WILL LOCK UP, LOSE POWER AND LOSE BRAKES. HAVE TO FORCE TO TURN AND USE EMERGENCY BRAKES TO STOP THE CAR. NOT THE FIRST TIME IT'S NOW HAS HAPPEN A TOTAL OF 5 TIMES.

NHTSA complaint #11352931 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,000.

NHTSA complaint #11343491 — an unverified report by a vehicle owner.

ENGINE

SO WHEN I AM DRIVING DOWN THE STREET OR ON THE FREEWAY AT AN ACCELERATED RATE AND THEN I START TO PUSH ON THE BRAKES TO SLOW DOWN TO EITHER COME TO A STOPLIGHT OR AN EXIT OF THE FREEWAY AND TO EITHER TURN LEFT OR RIGHT THE CAR WILL CUT OFF BUT ALSO STAY ON THE ENGINE COMPLETELY CUTS OFF AND THE STEERING WHEEL LOCKS BUT THE RADIO THE AIR CONDITIONER EVERYTHING ELSE STAYS ON INSIDE THE CAR THE IGNITION IT SELF STAYS ON 'RUN' IT'S A PUSH START. I THEN HAVE TO PUT MY CAR IN PARK AND TURN OFF THEN BACK ON AND HOPE IT DOESN'T HAPPEN AGAIN, BUT IT DOES

NHTSA complaint #11341096 — an unverified report by a vehicle owner.

ENGINE

CATALYTIC CONVERTER BEGAN MAKING A POPPING NOISE AFTER DRIVING ABOUT 2 WEEKS AGO. THEN ON JULY 14 2020 WAS DRIVING TO THE DENTIST WHEN I NOTICED A RATTLING SOUND IN THE AREA WHERE THE CATALYTIC CONVERTER WOULD BE.

NHTSA complaint #11339463 — an unverified report by a vehicle owner.

ENGINE

THERE IS A U67 BY FCA RECALL ON MY 2014 DODGE JOURNEY WHICH I WAS NOT NOTIFIED BY THE DEALER! I FOUND OUT ABOUT THE RECALL AFTER PAYING TO HAVE THE CATALYTIC CONVERTER REPLACED MYSEL! HOWEVER MY CAR DECIDED TO GO INTO A LIMP MODE WHICH IT HAS DONE SINCE I PURCHASED THE VEHICLE IN 2013 BUT THIS TIME IT IS STAYING IN LIMP MODE SO I RESEARCHED RECALLS, THERE IS ALSO T47 AND U49 WHEN I TOWED MY VEHICLE TO THE DEALER THEY INFORMED ME THE CONVERTER I HAD PUT ON DOES NOT MEET STANDARDS AND THEY WERE GOING TO REPLACE IT AGAIN AND ALSO DO THE OTHER TWO RECALLS AS WELL AND THEN THEY INFORMED ME THEY COULD NOT DO THE U49 OR U67 BECAUSE THE VEHICLE DOES NOT HAVE THE ORIGINAL ENGINE! THEY TOLD ME AND GAVE ME DOCUMENTATION THAT THE ONLY RECALL DONE WAS T47 HOWEVER THEY REPORTED TO FCA THAT THE U67 WAS COMPLETE WHEN IN FACT IT HAS NOT BEEN COMPLETED! THE VEHICLE IS STUCK IN LIMP MODE BECAUSE IT NEEDS THE PCM FLASHED AND THEY WILL NOT DO THE RECALL U67 OR U49 ON MY VEHICLE AND SENT ME AWAY TO DRIVE THE VEHICLE 89 MILES HOME IN LIMP MODE! THIS VEHICLE HAD HAD A PCM ISSUE SINCE I BOUGHT IT IN 2013 CAUSING A NUMBER OF UNSAFE MALFUNCTIONS I MENTIONED IN COMPLAINT # 11337435 AND 11337440! THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD AND A NEW VEHICLE GIVEN TO ME FREE OF CHARGE OR MONEY BACK! FCA NEEDS TO KNOW U67 HAS NOT BEEN COMPLETED ON MY VEHICLE,

NHTSA complaint #11337442 — an unverified report by a vehicle owner.

ENGINE

DROVE TO A RESTAURANT, SITTING THERE WITH CAR FULLY ON AND RUNNING AND IT BEGAN TO IDLE DOWN AND SHAKE BEFORE SHUTTING OFF. DIAGNOSIS CODE IS SAYING 6TH CYLINDER OF THE ENGINE. I HAVEN'T HAD ANY PROBLEMS BEFORE THIS HAPPENED.

NHTSA complaint #11324496 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING THE VEHICLE SPUTTERED AND STALLED HOWEVER RESTARTED. THE TACHOMETER AND SPEEDOMETER BECAME INOPERABLE BUT INDEPENDENTLY RESET AND WORKED AS DESIGNED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE BATTERY WAS REPLACED. THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LA VISTA LOCATED AT (7010 S 124TH CIR, LA VISTA, NE 68128 (402) 800-1229) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #11317281 — an unverified report by a vehicle owner.

ENGINE

THE RADIO WILL RANDOMLY TURN STATIONS AND JUST COMPLETELY GO BLACK. THE A/C TURNS ITSELF ON AND OFF. THE AIRBAG LIGHTS KEEP RANDOMLY COMING UP AND THEN GO AWAY.THIS ALL HAPPENS RATHER I'M DRIVING FAST, SLOW, OR STOPPED AT A LIGHT AND HAS HAPPENED SINCE PURCHASING THE CAR A YEAR AGO. I'M ALSO HAVING AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON WITH IT BEING THE P0420. I ONLY USE MID GRADE GAS AND ONLY FROM EXXON OR CHEVRON. I ALSO MAKE SURE THE GAS CAP IS ON TIGHTLY. THE CHECK ENGINE LIGHT WILL BE ON ONE DAY AND NOT THE NEXT.

NHTSA complaint #11289261 — an unverified report by a vehicle owner.

ENGINE

MY VEHICLE HAS SHUT OFF WITHOUT WARNING THREE TIMES IN THE LAST MONTH. ALL THREE TIMES WERE AT LOW SPEEDS WHILE PULLING INTO A DRIVEWAY. I THEN PUT IT IN PARK, PRESSED MY IGNITION BUTTON TO OFF, THEN PUSHED THE IGNITION BUTTON WITH MY FOOT ON THE BRAKE AND IT STARTED ALL THREE TIMES ON THE FIRST ATTEMPT. WHEN IT SHUT OFF, I LOST POWER STEERING ALL THREE TIMES, SO THANKFULLY I WAS AT LOW SPEED. I DO CURRENTLY HAVE CODE P0016 WHEN I SCAN IT WITH MY READER. I HAD A LOCAL MECHANIC CHANGE 1 OF MY CAMSHAFT POSITION SENSORS BECAUSE THAT IS WHAT AUTOZONE RECOMMENDED. THAT DIDN'T SOLVE ANYTHING. THEN I MADE AN APPOINTMENT AT DODGE OF BLOOMINGTON, MN TO HAVE A LUGNUT REPAIRED AND MY CHECK ENGINE LIGHT FURTHER DIAGNOSED. THEY REPLACED THE LUGNUT BUT TOLD ME THEY DIDN'T HAVE TIME LEFT IN THE DAY TO LOOK AT LIGHT, AND SAID NO RENTAL VEHICLES WERE AVAILABLE, WHICH IS ODD CONSIDERING THE 500 VEHICLES IN THEIR LOT. SO I MADE AN APPOINTMENT AT COON RAPIDS CHRYSLER AND THEY DUG AROUND FOR THREE HOURS, TOLD ME THEY COULDN'T FIND ANYTHING BUT CHARGED ME $500. AGAIN NO RENTALS HERE EITHER. HOW FAR DO WE DIG, I HAVE 297,000 MILES BUT OTHER THAN THIS RECENT ISSUE, VEHICLE HAS BEEN GOOD. HAPPY TO INCLUDE ANYTHING EXTRA YOU WOULD LIKE. I DID HAVE COON RAPIDS CHRYSLER REPLACE A CAMSHAFT IN SPRING OF 2019 WHEN ENGINE WAS TICKING. THAT SOLVED THE TICKING. I DID NOTICE MY TICK IS BACK TO ABOUT 75% OF THE SOUND IT WAS IN THE SPRING AFTER MY NOVEMBER 29TH ATTEMPTED DIAGNOSIS AT COON RAPIDS. TYPING ON MY PHONE, SO I APOLOGIZE FOR A FEW MISSED CAPITALIZATIONS. FIRST SHUTOFF WAS NOVEMBER 15TH, RECENT ONE WAS DECEMBER 15TH AND THEN ONE IN BETWEEN.

NHTSA complaint #11289495 — an unverified report by a vehicle owner.

ENGINE

IN THE PAST TWO YEARS I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS. THE A/C TURNS ON ALL ON ITS OWN. THE RADIO CHANGES CHANNELS ON ITS OWN BUT MOST IMPORTANT THIS MORNING 23 OCT 2019 MY 2014 DODGE JOURNEY COMPLETELY SHUTDOWN WHILE I WAS MAKING A RIGHT HAND TURN. LUCKILY I WAS ABLE TO GET OFF THE ROAD SAFELY.

NHTSA complaint #11270349 — an unverified report by a vehicle owner.

ENGINE

OUR 2014 DODGE JOURNEY'S ENGINE IS CONSUMING OIL WITH NO WARNING. WITH NO WARNING LIGHT/ALARM OR PUDDLES OF OIL ON THE GROUND, I HAD TO ADD OVER 3 QUARTS OF OIL TO THE ENGINE. DUE TO THIS, THE ENGINE HAS FAILED BEYOND REPAIR. THIS WAS PRESENTED IN THE MANNER OF HARSH CLANKING AND BANGING WITHIN THE ENGINE WHILE DRIVING DOWN THE FREEWAY. AFTER HAVING IT TOWED TO A LOCAL SHOP, IT WAS FOUND THAT METAL SHARDS WERE CONTAINED WITHIN THE OIL FILTER. THE VEHICLE NOW DOESN'T RUN CORRECTLY EVEN WHEN NOT IN MOTION.

NHTSA complaint #11267067 — an unverified report by a vehicle owner.