Owners have filed 623 complaints
about the 2012 Dodge Journey with NHTSA between 2012 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 5 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Dodge Journey. 50 means typical for this
model; 100 means roughly double.
Severity — 59
11.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
214.8%
1,000 – 9,999 miles
194.3%
10,000 – 24,999 miles
388.6%
25,000 – 49,999 miles
6013.6%
50,000 – 74,999 miles
6013.6%
75,000 – 99,999 miles
8819.9%
100,000 – 149,999 miles
12929.2%
150,000+ miles
276.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2012peak 19Aug 2026
NHTSA investigations into the 2012 Dodge Journey
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA24003Opened 1 Aug 2024Still openLATCHES/LOCKS/LINKAGES
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continue...
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
Recalls on the 2012 Dodge Journey
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V432000
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
16V273000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
15V675000
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
15V431000
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
11V550000
SERVICE BRAKES, HYDRAULIC:FLUID
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
Risk: THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
11V487000
ENGINE AND ENGINE COOLING
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2017336120,336 units in Canada
Airbag
On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will inspect the steering wheel wiring and replace it as necessary. A protective covering will also be installed on the wiring harness.
Recall 2016202186,767 units in Canada
Steering
On certain vehicles, the power steering return hose could rupture at engine start up if the vehicle is exposed to extended cold weather conditions. A power steering hose leak could result in the loss of power steering assist and increased steering effort, which depending on the driver's reactions and traffic conditions, could increase the risk of a crash resulting in injury and/or damage to property. Correction: Dealers will replace the return side power steering lines with new parts that are validated for extreme cold weather performance.
Recall 201547878,118 units in Canada
Brakes
Certain vehicles may experience water wicking through the wire harness to the Anti-lock Brake System (ABS) module, which may disable the ABS and/or Electronic Stability Control (ESC) systems. Disabled ABS and/or ESC systems could increase the risk of a crash causing in injury and/or damage to property. Correction: Dealers will seal the ground eyelets with dual wall heat shrink, repair the wiring harness as required and replace the ABS Module as necessary.
Recall 201529743,679 units in Canada
Engine
On certain vehicles equipped with a 2.4L engine, the engine cover could shift over time due to road vibrations. If the engine cover were to displace, it could result in the cover contacting the exhaust manifold, which could result in a fire, increasing the risk of injury and/or property damage. Correction: Dealers will install an enhanced retaining device to the engine cover.
Recall 201140040 units in Canada
Brakes
Certain vehicles may have had their brake system inadvertently filled with contaminated brake fluid during vehicle assembly. This could damage certain brake components, which could increase stopping distance, and result in a crash causing property damage and/or personal injury. Correction: Dealers will replace all brake components that come in contact with hydraulic brake fluid.
Recall 201135130 units in Canada
Engine
On certain vehicles equipped with a 3.6L engine, debris in the cylinder block (from the manufacturing process) could cause connecting rod bearing and crankshaft bearing damage. As a result, abnormal engine performance may be noticed, and in some cases the engine could fail. Engine failure would result in lost vehicle propulsion which, in conjunction with traffic and road conditions, and driver reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the engine assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
Riverton, ILFire
ENGINE AND ENGINE COOLING
The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.
NHTSA complaint #11716777 — an unverified report by a vehicle owner.
Madison Heights, MIFire
ELECTRICAL SYSTEM
March 10th 2023 . Driver side door panel Caught on fire. The panel has was replaced by National Auto Sales 3 times. It renders me (the owner) of 2012 dodge journey not to able to open the driver side door & all the windows. I think this is very dangerous & a safety issue.
NHTSA complaint #11569624 — an unverified report by a vehicle owner.
Sumter, SCCrash
POWER TRAIN
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time
NHTSA complaint #11553890 — an unverified report by a vehicle owner.
Sumter, SCCrash
SUSPENSION
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time
NHTSA complaint #11553890 — an unverified report by a vehicle owner.
Sumter, SCCrash
ELECTRICAL SYSTEM
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time
NHTSA complaint #11553890 — an unverified report by a vehicle owner.
Pasadena, CACrash2 injured
AIR BAGS
ON THE FREEWAY, CAR HYDROPLANED AND HIT CONCRETE TEMPORARY DIVIDER TWICE. ONCE IN THE BACK AND THEN THE FRONT AND SIDE OF THE CAR. CAR CROSSED THREE LANES AND FORCIBLY LANDED ON EDGE OF FREEWAY.
NHTSA complaint #11390608 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Youngstown, OH
ELECTRICAL SYSTEM
The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accident
NHTSA complaint #11755599 — an unverified report by a vehicle owner.
at 175,589 milesSheboygan, WI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above 20 MPH while driving. The vehicle was taken to the local dealer and was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,589.
NHTSA complaint #11747621 — an unverified report by a vehicle owner.
Kansas City, MO
UNKNOWN OR OTHER
I need antilock breaking module part number 68194693AF. The manufacturer has put it on a back order with around 1000 orders waiting. Please check why they are not issuing a recall when so many people are waiting for the same issue.
NHTSA complaint #11725149 — an unverified report by a vehicle owner.
Moreno Valley, CA
POWER TRAIN
My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.
NHTSA complaint #11718174 — an unverified report by a vehicle owner.
Moreno Valley, CA
UNKNOWN OR OTHER
My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.
NHTSA complaint #11718174 — an unverified report by a vehicle owner.
Moreno Valley, CA
ELECTRICAL SYSTEM
My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.
NHTSA complaint #11718174 — an unverified report by a vehicle owner.
Foley, AL
STRUCTURE:BODY
Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know
NHTSA complaint #11717999 — an unverified report by a vehicle owner.
Foley, AL
ENGINE
No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak
NHTSA complaint #11718001 — an unverified report by a vehicle owner.
Riverton, ILFire
ENGINE AND ENGINE COOLING
The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.
NHTSA complaint #11716777 — an unverified report by a vehicle owner.
Overland Park, KS
AIR BAGS
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email
NHTSA complaint #11712588 — an unverified report by a vehicle owner.
Overland Park, KS
ENGINE
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email
NHTSA complaint #11712588 — an unverified report by a vehicle owner.
Overland Park, KS
SERVICE BRAKES
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email
NHTSA complaint #11712588 — an unverified report by a vehicle owner.
Superior, AZ
SEATS
Headrest popped open and can't be closed. Unable to remove headrest to try and fix it
NHTSA complaint #11680274 — an unverified report by a vehicle owner.
at 150,000 milesFernandina Beach, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.
NHTSA complaint #11676986 — an unverified report by a vehicle owner.
at 150,000 milesFernandina Beach, FL
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.
NHTSA complaint #11676986 — an unverified report by a vehicle owner.
Frederick, MD
WHEELS
My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheels
NHTSA complaint #11672860 — an unverified report by a vehicle owner.
at 120,000 milesDeridder, LA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
NHTSA complaint #11656797 — an unverified report by a vehicle owner.
La Salle, CO
ELECTRICAL SYSTEM
Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized in other model years. How My Safety & Others’ Safety Was Put at Risk 1. Transmission Failure & Unsafe Driving Conditions My transmission failed completely, causing high RPM revving, and loss of acceleration. My vehicle essentially stalled out on the highway. Now, the transmission requires a full rebuild costing over $5,238.64. Dodge has issued recalls for transmission defects in other Journey model years, but mine is excluded despite experiencing identical failures. 2. Engine Repairs & Performance Failures My vehicle has required major engine repairs, including: Camshaft and rocker arm replacements Ignition coil replacements Thermostat and cooling system repairs Dodge has issued engine-related recalls for other Journey models, including crankshaft/camshaft sensor failures, engine stalling, and overheating risks. My vehicle suffers from the same defects but has not been recalled. These engine issues pose a major safety hazard by increasing the risk of engine stalling, loss of power, and
NHTSA complaint #11648187 — an unverified report by a vehicle owner.
La Salle, CO
ENGINE
Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized in other model years. How My Safety & Others’ Safety Was Put at Risk 1. Transmission Failure & Unsafe Driving Conditions My transmission failed completely, causing high RPM revving, and loss of acceleration. My vehicle essentially stalled out on the highway. Now, the transmission requires a full rebuild costing over $5,238.64. Dodge has issued recalls for transmission defects in other Journey model years, but mine is excluded despite experiencing identical failures. 2. Engine Repairs & Performance Failures My vehicle has required major engine repairs, including: Camshaft and rocker arm replacements Ignition coil replacements Thermostat and cooling system repairs Dodge has issued engine-related recalls for other Journey models, including crankshaft/camshaft sensor failures, engine stalling, and overheating risks. My vehicle suffers from the same defects but has not been recalled. These engine issues pose a major safety hazard by increasing the risk of engine stalling, loss of power, and
NHTSA complaint #11648187 — an unverified report by a vehicle owner.
La Salle, CO
SERVICE BRAKES
Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized in other model years. How My Safety & Others’ Safety Was Put at Risk 1. Transmission Failure & Unsafe Driving Conditions My transmission failed completely, causing high RPM revving, and loss of acceleration. My vehicle essentially stalled out on the highway. Now, the transmission requires a full rebuild costing over $5,238.64. Dodge has issued recalls for transmission defects in other Journey model years, but mine is excluded despite experiencing identical failures. 2. Engine Repairs & Performance Failures My vehicle has required major engine repairs, including: Camshaft and rocker arm replacements Ignition coil replacements Thermostat and cooling system repairs Dodge has issued engine-related recalls for other Journey models, including crankshaft/camshaft sensor failures, engine stalling, and overheating risks. My vehicle suffers from the same defects but has not been recalled. These engine issues pose a major safety hazard by increasing the risk of engine stalling, loss of power, and
NHTSA complaint #11648187 — an unverified report by a vehicle owner.
Pflugerville, TX
UNKNOWN OR OTHER
Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issue
NHTSA complaint #11639519 — an unverified report by a vehicle owner.
at 99,000 milesRittman, OH
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
NHTSA complaint #11634681 — an unverified report by a vehicle owner.
at 99,784 milesRoanoke, VA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.
NHTSA complaint #11624957 — an unverified report by a vehicle owner.
at 99,784 milesRoanoke, VA
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.
NHTSA complaint #11624957 — an unverified report by a vehicle owner.
at 124,000 milesMattoon, IL
POWER TRAIN
The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.
NHTSA complaint #11619190 — an unverified report by a vehicle owner.