2012 Dodge Journey seat problems

SEATS

Headrest popped open and can't be closed. Unable to remove headrest to try and fix it

NHTSA complaint #11680274 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

NHTSA complaint #11634681 — an unverified report by a vehicle owner.

SEATS

Headrest on drivers and passenger seats came apart when seat was layed forward to clean the floors.

NHTSA complaint #11564640 — an unverified report by a vehicle owner.

SEATS

Without warning or physical contact, front passenger headrest deployed. Had someone been in the seat at the time, an injury would have occurred as parts came flying out of it when it deployed.

NHTSA complaint #11560786 — an unverified report by a vehicle owner.

SEATS

MY DRIVER SIDE FRONT HEAD REST POPPED OUT FOR NO REASON WHILE I WAS SITTING IN MY CAR AT .MY WORK.

NHTSA complaint #11354414 — an unverified report by a vehicle owner.

SEATS

THE THERMAL STAT HOUSING HAS BEEN REPLACED 2 TIMES. THE OIL PAN GASKET DOES LOT LAST. THE ALTERNATOR HAS BEEN REPLACED 2 TIMES. THE WAS AN ELECTRICAL SHORTAGE IN THE SB PORT BUT ONLY SEEMED TO WORKED WHEN IT WAS TAKEN TO DEALER. THE HEAD REST DEPLOYED WHEN NO ONE WAS IN THE CAR.

NHTSA complaint #11354051 — an unverified report by a vehicle owner.

SEATS

I WAS DRIVING DOWN THE ROAD AND MY DRIVER SEAT HEAD REST RANDOMLY DEPLOYED. LUCKILY MY HEAD WAS NOT ON IT AT THE TIME AS I WAS LOOKING IN MY MIRRORS TO MOVE OVER A LANE ON THE INTERSTATE. IF MY HEAD HAD BEEN ON IT AND IT DEPLOYED, THERE'S NO TELLING WHAT COULD'VE HAPPENED, ESPECIALLY SINCE I WAS DRIVING DOWN THE INTERSTATE. I THOUGHT SOMEONE HAD RUN INTO THE SIDE OF MY VEHICLE IT WAS SO LOUD. THIS IS NOT SAFE AND SHOULD BE A RECALL. I TOOK IT TO THE DEALERSHIP TO GET FIXED, AND IT COST'S OVER $500 TO FIX IT. I CAN'T AFFORD TO PAY $500 TO FIX THAT. WHAT HAPPENS IF ANOTHER IS DEPLOYED? THIS NEEDS TO BE CHECKED AND FIXED ON ALL THESE VEHICLE AS IT IS NOT SAFE AND CAN RANDOMLY DEPLOY AT ANY TIME. PLEASE MAKE THIS A RECALL!

NHTSA complaint #11207502 — an unverified report by a vehicle owner.

SEATS

THE FRONT PASSENGER SEAT HEADREST DEPLOYED RANDOMLY WHILE THE VEHICLE WAS STATIONARY.

NHTSA complaint #11172235 — an unverified report by a vehicle owner.

SEATS

SEAT SIDE PANEL COMING OFF AFTER PLASTIC TABS BROKE, SEAT BELT IS ATTACHED TO THIS PART AND THE DAMAGE GETS WORSE EVERY TIME I GET IN THE CAR, SINCE THE PANEL IS WHERE A PERSON WOULD GET IN THE CAR AND THE PANEL IS ONLY HELD ON BY 2 SMALL PLASTIC TABS THAT ARE NOT MEANT FOR HOLDING A PERSONS WEIGHT.

NHTSA complaint #10559535 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT HEATING SYSTEM FAILED AND COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 13,956.

NHTSA complaint #10531974 — an unverified report by a vehicle owner.