291 of the
7,994 complaints filed about the Dodge Journey
are about the stability control —
4% of everything owners reported.
The worst model year for it is 2015.
291
Complaints
4%
Share of all complaints
11
Crashes
1
Fires
Stability & Traction Control complaints by model year
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60–70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the shoulder of the roadway, and the vehicle was turned off. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that the traction control switch was inoperable. The contact stated that the failure was persistent. The vehicle was taken back to CarMax, where the vehicle was purchased. The contact was informed that the vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle was unsafe to operate. The contact stated that the vehicle was used to transport children. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11744457 — an unverified report by a vehicle owner.
The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.
NHTSA complaint #11676986 — an unverified report by a vehicle owner.
The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.
NHTSA complaint #11624957 — an unverified report by a vehicle owner.
The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
NHTSA complaint #11617767 — an unverified report by a vehicle owner.
The contact owns a 2012 Dodge Journey. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was soft, and the vehicle made an abnormal grinding sound. The vehicle was taken to an independent mechanic, where it was determined that the failure might be related to the ABS module. The vehicle was then taken to the dealer, where the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and that additional repairs would be at the owners expense. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
NHTSA complaint #11600929 — an unverified report by a vehicle owner.
The contact owns a 2015 Dodge Journey. The contact stated when the vehicle was started, the stability-track, check brakes, and ABS warning lights were illuminated. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the ABS module needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The failure mileage was 103,300.
NHTSA complaint #11580740 — an unverified report by a vehicle owner.
The contact owns a 2015 Dodge Journey. The contact stated that while driving at 55 MPH on wet roads, the vehicle pulled to the right while depressing the brake pedal. The ABS, brake, and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ABS had failed. The dealer informed the contact that the parts were on backorder until April or longer. The vehicle was not repaired. The manufacturer was contacted, opened a case, and stated that the parts were on backorder. The contact stated that the failure was related to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The failure mileage was approximately 130,000.
NHTSA complaint #11577183 — an unverified report by a vehicle owner.
The contact owns a 2013 Dodge Journey. The contact stated that while driving at various speeds and driving through slush or snow on the ground, the traction control failed to operate as designed. The message to check all-wheel drive was displayed. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
NHTSA complaint #11566888 — an unverified report by a vehicle owner.
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to lose motive power. The contact stated that numerous warning lights were illuminated. The vehicle stalled and the contact was unable to restart the vehicle. The contact stated that she had experienced the failure with unknown warning lights illuminated prior to the failure however, the contact was able to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the failure and found that water had entered the ABS module and caused the failure. The mechanic had advised that the failure was related to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.
NHTSA complaint #11513436 — an unverified report by a vehicle owner.
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where the driver's side wheel sensor, the passenger's side wheel sensor, and the crank position sensor were replaced; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle was taken to a second dealer, Darcars Orange Park Chrysler Dodge Jeep Ram (7233 Blanding Blvd, Jacksonville, FL 32244) for recall repair; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11513184 — an unverified report by a vehicle owner.
The contact owns a 2014 Dodge Journey. The contact stated upon starting the vehicle, the brake pedal was depressed but failed to move downward and remained seized. The contact stated that the ABS warning light was illuminated. The contact was unable to restart the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11473510 — an unverified report by a vehicle owner.
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the abs warning light was illuminated. The contact stated that the driver’s side seat would independently raise up, lower down, or move backward while driving. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The contact replaced the brakes, the tires, and the throttle body, however, the failure recurred. The contact was relating the failure to NHTSA campaign number: 15V675000 (Electronic Stability Control, Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
NHTSA complaint #11421158 — an unverified report by a vehicle owner.
MY SOUND SYSTEM IS NOT WORKING.ONCE THE VEHICLE REACHED 200,848 MILES IT STOPPED WORKING, THEN THE NEXT DAY THE LED HATCH LIGHT SHE'D WORKING?I CAME OUT TO GET IN THE VEHICLE AND TURNED IT ON IT DIDN'T WORK?
NHTSA complaint #11366010 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE IN A WET PARKING LOT THE ABS LIGHT AND STABILITY LIGHT CAME ON AND REMAINED ON. THIS HAS ALSO AFFECTED THE CRUISE CONTROL AS WELL. THERE WAS A RECALL ON DODGE JOURNEYS FROM 2012-2015 FOR THE SAME ISSUE VIN MAY NEED INCLUDED IN THE RECALL.
NHTSA complaint #11361780 — an unverified report by a vehicle owner.
CAR WILL STALL ANYWHERE AND ANYTIME AND DOESN'T GIVE YOU ENOUGH TIME TO PULL OVER. LOSE ALL POWER TO ACCELERATOR AND STEERING WHEEL. CHECK ENGINE LIGHT COMES ON CAR WILL NOT SHUT OFF AND WILL NOT MOVE. IF CAR IS OFF IT WON'T START OFTEN BEING TOWED. CAMSHAFT SENSOR AND CRANKSHAFT POSITION SENSOR HAVE BEEN REPLACED 3 TIMES WITHIN A YEAR. TRULY A SAFETY HAZARD ESPECIALLY AT HIGHWAY SPEEDS. THE RADIO AND AIR CONTROLS HAVE A MIND OF THEIR OWN AFTER YOU MANUALLY SHUT THEM OFF THEY COME BACK ON OR START BLOWING OUT HOT AIR ON LEGS.
NHTSA complaint #11354124 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE ABRUPTLY SHOOK AND VIBRATED AT START-UP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE VEHICLE STALLED WITHOUT WARNING UPON DEPRESSION THE ACCELERATOR PEDAL. THE CONTACT SPOKE TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260) WHERE THEY INFORMED HIM TO TOW THE VEHICLE TO DEALER TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 5.
NHTSA complaint #11349942 — an unverified report by a vehicle owner.
WHEN DRIVING, AT ANY SPEED OR UPON ACCELERATION, THE ENGINE SUDDENLY LOSES POWER AND GOES TO 1500RPM(APPROX.) WITH A TRACTION CONTROL LIGHT AND BATTERY CHARGING LIGHT ( CAR SWERVING LIGHT AND RED LIGHTNING BOLT LIGHT) ILLUMINATED. AT HIGHWAY SPEEDS THIS IS VERY HAZARDOUS, ON THE STREET ITS VERY FRUSTRATING. WHEN VEHICLE IS BROUGHT TO A STOP AND COMPLETELY SHUTDOWN, THEREBY RESETTING THE ECM, THE VEHICLE STARTS NORMALLY AND DRIVES NORMALLY( SOMETIMES!) ON OTHER OCCASIONS AFTER BEING PUT INTO GEAR AND PROCEEDING THE SAME THING OCCURS AND ENGINE WILL NOT REV OVER 1500-1800 RPMS AND SO LONG AS YOU ARE NOT GOING UP A HILL WILL SHIFT NORMALLY TO GET TO ABOUT 40 MPH TOPS, ON A HILL HOWEVER SPEED WILL DROP TO ABOUT 15-20 DEPENDING ON THE HILL I GUESS. THIS HAPPENED ON 8-15-20 AND CAR RESET AND DROVE NORMALLY AFTER THAT WITH NO ISSUES BUT THE FOLLOWING MORNING AS I LEFT HOME FOR WORK IT OCCURRED 2 BLOCKS AWAY FROM HOME AND AFTER RESETTING CAR VIA SHUTTING IT DOWN SEVERAL TIMES THE ISSUE WOULD NOT "SELF CURE". HOPEFULLY, AS THIS IS SUNDAY AT 5 AM WHEN THE MECHANIC TROUBLESHOOTS IT DISPLAYS THE SAME BEHAVIOR AND I WILL UPDATE THIS POST.
NHTSA complaint #11349633 — an unverified report by a vehicle owner.
MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR IS STILL UNDER 100,000 ,MILES. SO YOU CAN IMAGINE WHEN I FOUND ALL THIS OUT. THEY SAID OR THE DEALER SAID THAT THE CAR DOES HAVE RECALLS BUT WONT FIX THEM, I WAS TOLD THAT THERE IS A WIRING HARNESS PROBLEM. PLEASE HELP, THANK YOU ,[XXX] PS: THERE ARE STILL OTHER ISSUES NOT LISTED ABOVE. THE CAR IS LEAKING OIL AROUND THE OIL PAN. I AM SHOCKED AS I HAVE ALWAYS BEEN A DODGE LOVER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11349045 — an unverified report by a vehicle owner.
THE TRACTION CONTROL LIGHTS STAY ON AS WELL AS THE ABS SYSTEM, AND THE CAR GOES INTO LIMP MODE AT REGULAR SPEED AND GOOD DRIVING CONDITIONS I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THE ALTERNATOR WAS CAUSING THE PROBLEM, THE ALTERNATOR WAS ONLY 3 MONTHS OLD AND A BRAND NEW BATTERY, BUT I REPLACED THE ALTERNATOR AGAIN AND STILL HAVE THE SAME PROBLEM. I PAID THE DEALER 170$ FOR THE DIAGNOSTICS AND IT DID NOT SOLVE MY PROBLEM NOW IF I GO BACK THEY WILL WANT TO SOAK ME FOR MORE MONEY
NHTSA complaint #11343397 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 30-40 MPH, THE ABS AND ESC WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED NORTHWEST CHRYSLER JEEP DODGE RAM (19616 NORTHWEST FWY, HOUSTON, TX 77065 (832) 912-2500) AND WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. INVALID VIN.
NHTSA complaint #11342935 — an unverified report by a vehicle owner.