2,106 of the
7,994 complaints filed about the Dodge Journey
are about the electrical system —
26% of everything owners reported.
The worst model year for it is 2009.
When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve had this issue since I purchased this car 3yrs ago and the business just says oh they have that issue why do I have to pay to rewire my electrical system and paying over $17k for this vehicle it should have been covered by the warranty
NHTSA complaint #11758733 — an unverified report by a vehicle owner.
On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they lock on your own I don't think you get pul) them up with a pair of vice grips. Both levers on the back doors drop almost all the way into the door panel. Most people probably can't open them even without them being glitched.. The only way I was able to unlock them was by the key fob. The unlock switches are useless as well. The changes of it happening are slim but if it happened during a flood or fire and I didn't know to use the key fob. There was no threat to me either time it happened and I still somewhat panicked. Lucky or I guess unlucky for me I knew it was probably a electrical problem since I also have some electric problems that happen as long as the main battery is connected. Key fob and key could be in another universe and my wipers will move, my horn will randomly go off. I've not had a horn since my mother bought me the vehicle. There is more and these seem to come and go. My doors random lock after I shut the doors. I have left my keys on the dash shut the door and got locked out. Once my dog's where in the car and it was hot inside. Luckily the locksmith was 2 minutes away and I didn't have to break a window. Another time the same thing happened with my dogs in the car and it instantly unlocked it self. The only other time it's happened when my keys were in the car I got my dog to step on the switch and unlock it. Now I just don't leave my keys in the car. Also every now and then my dash lights cannot go up to the brightest level because it turns on my interior lights before I can get to that level. So I have to keep them on dim or ride around with my dome lights on. Dodge wont calibrate a new computer. Ends up being a lot of $ to stay safe.
NHTSA complaint #11757835 — an unverified report by a vehicle owner.
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something
NHTSA complaint #11757289 — an unverified report by a vehicle owner.
While driving, the electric window and doorlock module started smoking. It was a heavy white smoke. There were no warning lamps or messages. I smelled the smoke and burning of plastic immediately before I even saw the smoke. I pulled over to a safe spot, turned off my vehicle, grabbed my purse and keys and waited for help/assistance. The buttons of module are melted, my window is stuck, and the component is severely melted below the surface of armrest/window doorlock module.
NHTSA complaint #11757194 — an unverified report by a vehicle owner.
The review camera stopped working in the early Summer 2026. Sporadically, the image would display and then cut out to a blank/black screen. The warning beeps also we're not working all the time. No warning messages displayed. Eventually it almost entirely stopped working! A rear view image that is blank or black reduces the driver's view of what's behind the vehicle, increasing the risk of a crash. After receiving notice from family who own a 2019 of a safety recall for this exact issue, we took our vehicle to be inspected at the local Dodge dealership in August. The dealership inspected the vehicle confirming the internal failure of the review camera. Although our 2015 was not part of the safety recall, we felt it was necessary to have the part replaced immediately. I had to pay for the repair since I did not have a recall letter from Dodge for my specific VIN. I called and confirmed with Dodge that our vehicle the 2015 was not part of the series 59 recall. Dodge informed me that there's another recall series 60 in process, but could not verify if my vehicle was part of that recall. They said I could contact the national highway safety agency to report the issue.
NHTSA complaint #11757056 — an unverified report by a vehicle owner.
The wiring harness for back hatch the coating of the wire are all cracking . The passenger side rear back up light wasn’t working and the harness is cracking the wiring when opening and closing the hatch . I have picture. It looks worse in person
NHTSA complaint #11755881 — an unverified report by a vehicle owner.
The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accident
NHTSA complaint #11755599 — an unverified report by a vehicle owner.
The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse. This issue seems the same as recall 25E052 (https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25E052-7447.pdf), but my vehicle is not being shown as included in this recall.
NHTSA complaint #11754187 — an unverified report by a vehicle owner.
Incident occurred onJune 29, 2026 approximately around 6 pm. The system in question is the electrical. I was pulling out of the parking space at the Safeway parking lot, my arm was rested on the driver side door, window was down, and I heard the automatic door locks engaged. At that exact moment I felt a heavy shock go through my arm. I screamed, and at first I did not know what happened. As I was driving home, I knew the shock had come from my arm resting on the door lock. My left arm had a visible red mark. The incident had just now occurred so it has not been confirmed by anyone. No warning lights, messages, or symptoms.
NHTSA complaint #11747308 — an unverified report by a vehicle owner.
ABS Module failure. Replaced ABS module with brand new Mopar replacement. ABS module still will not communicate with system. No traction control, cruise control, multiple lights in dash.
NHTSA complaint #11746595 — an unverified report by a vehicle owner.
Was driving when power saver mode came on then died on the road. Charged the battery and it died 1 minute later checked the voltage and it appears the pump voltage regulator stopped working
NHTSA complaint #11746171 — an unverified report by a vehicle owner.
Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues
NHTSA complaint #11744916 — an unverified report by a vehicle owner.
Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when I get to a red light and it goes green and I press that gas I acts as if something isn’t registering fast enough. I’ve took my car to be serviced for these problems nobody seems to find an issue with the problems occurring the problem puts others at risk because we could possibly collide if I where to brake and the car continues to keep going instead of coming to a complete stop. No it hasn’t been inspected by any manufacturer or police or insurance companies no there weren’t any warning lamps or messages going on at this time yes my car is available for inspection because that is what I need a proper inspection to determine the problem
NHTSA complaint #11743607 — an unverified report by a vehicle owner.
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.
NHTSA complaint #11741059 — an unverified report by a vehicle owner.
The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related symptoms. The 2016 model year was not included in that recall. Other 2016 Dodge Journey owners have reported the same symptoms to consumer complaint databases and noted the gap in recall coverage. The 2018 Dodge Journey was separately recalled for a brake caliper defect affecting braking performance. The defects I experienced on this 2016 vehicle appear consistent with a documented pattern across multiple Dodge Journey model years that may warrant extending recall coverage.
NHTSA complaint #11740795 — an unverified report by a vehicle owner.
The wires that control my windows no longer work because the wires are in my door jam and after years of opening and closing the door on the wires they are worn out
NHTSA complaint #11739675 — an unverified report by a vehicle owner.
The air conditioner turns on by itself. When I turn it off it immediately turns itself back on. I have turned it off at least ten times repeatedly back to back and it continued to turn back on by itself. It can happen randomly sometimes, but has now become more of a problem.
NHTSA complaint #11738916 — an unverified report by a vehicle owner.