Owners have filed 1,369 complaints
about the 2004 Dodge RAM 1500 with NHTSA between 2003 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 2 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 81
Against the median year of the Dodge RAM 1500. 50 means typical for this
model; 100 means roughly double.
Severity — 95
18.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 44
26% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
4028.8%
Body
2316.5%
Automatic Transmission
1712.2%
Rotor
1611.5%
Frontal
139.4%
Rack AND Pinion
117.9%
Rear
107.2%
Control Module (Tcm/Pcm/Tecm)
96.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
303.2%
1,000 – 9,999 miles
545.7%
10,000 – 24,999 miles
10310.9%
25,000 – 49,999 miles
13914.7%
50,000 – 74,999 miles
16317.2%
75,000 – 99,999 miles
11512.1%
100,000 – 149,999 miles
17818.8%
150,000+ miles
16517.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 46Aug 2026
NHTSA investigations into the 2004 Dodge RAM 1500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
EA05018Opened 2 Nov 2005Closed 29 Aug 2007POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE STALL
ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ODI'S SURVEY OF OWNERS OF VEHICLES THAT RECEIVED ENGINE MANAGEMENT SOFTWARE UPDATES UNDER TSB #18-013-05 SHOW THAT THESE STALLING INCIDENTS HAVE THE FOLLOWING CHARACTERISTICS: - THEY OCCUR AT LOW SPEEDS, OFTEN DURING PARKING LOT ORDRIVEWAY MANEUVERS; - THEY OCCUR DURING DECELERATIONS, SUCH AS BRAKIN...
PE05027Opened 16 May 2005Closed 3 Nov 2005POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE STALL
ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF THE COMPLAINTS ARE RELATED TO AN IDLE UNDERSHOOT CONDITION THAT MAY CAUSE THE ENGINE TO STALL DURING TURNING MANEUVERS.IN FEBRUARY 2005, DAIMLERCHRYSLER REVISED THE POWERTRAIN CONTROL MODULE SOFTWARE IN PRODUCTION VEHICLES AND ISSUED A TECHNICAL SERVICE BULLETIN (TSB 18-013-05) RELEASING THE NEW SOFT...
Recalls on the 2004 Dodge RAM 1500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V352000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits
Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
15V313000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
14V770000
AIR BAGS
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
10E040000
WHEELS:HUB
FEDERAL-MOGUL IS RECALLING CERTAIN CARQUEST, NATIONAL, AND PERCISION BRAND WHEEL HUB ASSEMBLIES, P/NOS 515073 AND 515073, SOLD FOR USE AS REPLACEMENT EQUIPMENT ON MODEL YEAR 2002 THROUGH 2008 DODGE RAM 1500 PICKUP TRUCKS. THE INBOARD ROLL FORM USED TO MAINTAIN THE HUB ASSEMBLY CAN FATIGUE RESULTING IN NOISE AND/OR WHEEL SEPARATION ON THE TWO WHEEL DRIVE (2WD) APPLICATIONS. THE RISK OF THESE ISSUES DO NOT OCCUR ON THE FOUR WHEEL DRIVE (4WD) APPLICATIONS, AND INSTALLATION ON THE 4WD APPLICATIONS ARE NOT PART OF THIS RECALL.
Risk: A VEHICLE CRASH CAN OCCUR IF THE WHEEL SEPARATES FROM THE VEHICLE.
10E013000
STEERING:GEAR BOX:SHAFT PITMAN
FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.
Risk: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
04V221000
EQUIPMENT:OTHER:LABELS
THE VEHICLE CERTIFICATION LABEL ON SOME PICKUP TRUCKS LISTS INCORRECT TIRE, WHEEL, AND RECOMMENDED INFLATION PRESSURE INFORMATION WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS.'
Risk: INSTALLING THE INCORRECT TIRE/RIM SIZES AND LOADING THE VEHICLE TO THE WEIGHTS SHOWN ON THE LABEL CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH WITHOUT WARNING.
03V503000
POWER TRAIN:AUTOMATIC TRANSMISSION
ON CERTAIN PICKUP TRUCKS, THE TRANSFER CASE TO TRANSMISSION ATTACHING FASTENERS MAY NOT BE TIGHTENED CORRECTLY. THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID.
Risk: CONTINUED OPERATION CAN RESULT IN PROPELLER SHAFT SEPARATION AND DAMAGE TO FUEL SYSTEM COMPONENTS, WHICH COULD LEAD TO A FUEL LEAK. FLUID AND/OR FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE.
Reports where the owner recorded a crash, a fire, an injury or a death.
Goodyear, AZCrash
AIR BAGS
Vehicle: 2004 Dodge Ram 1500 I was the driver and sole occupant of my 2004 Dodge Ram 1500 and was wearing my seat belt. I was traveling westbound on [XXX], shortly after passing [XXX], when I was involved in a three-vehicle collision. The first vehicle stopped abruptly, resulting in the collision. I was traveling approximately 50–55 mph before the collision, and my truck sustained a significant frontal impact. Despite the frontal impact, the driver’s frontal airbag did not deploy. There were no passengers in the vehicle. The component/system of concern is the driver’s frontal airbag and Supplemental Restraint System (SRS). Prior to the collision, I was not aware of any airbag warning lights, warning messages, or other symptoms indicating that the system was malfunctioning. The exact reason for the airbag non-deployment is currently UNKNOWN. The vehicle has not yet been inspected or altered to determine the cause. The truck is currently secured at my residence in its post-collision condition. It has not been repaired, dismantled, modified, salvaged, or otherwise disturbed since the collision and is available for inspection upon request. I am reporting this incident because the driver’s frontal airbag failed to deploy during a significant frontal collision. I am requesting that the airbag non-deployment be documented and investigated to determine whether a defect or malfunction in the airbag/SRS system contributed to the failure to deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755492 — an unverified report by a vehicle owner.
at 200,000 milesEl Monte, CACrash1 injured
SEAT BELTS
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.
NHTSA complaint #11696745 — an unverified report by a vehicle owner.
at 200,000 milesEl Monte, CACrash1 injured
AIR BAGS
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.
NHTSA complaint #11696745 — an unverified report by a vehicle owner.
Big Spring, TXCrash
AIR BAGS
Got in a accident and the airbags did not deploy
NHTSA complaint #11517336 — an unverified report by a vehicle owner.
Rockford, MICrash1 injured
SEAT BELTS
On 3/24/2022 my mother, Helen Mallazzo was involved in an accident in Queen Creek, Arizona. Police were called and a report was filed. When this accident occurred the seatbelts failed to restrain her and her dog and the airbags did not deploy, resulting in both of their heads hitting the windshield and leaving two large cracks in the windshield.
NHTSA complaint #11506841 — an unverified report by a vehicle owner.
Rockford, MICrash1 injured
AIR BAGS
On 3/24/2022 my mother, Helen Mallazzo was involved in an accident in Queen Creek, Arizona. Police were called and a report was filed. When this accident occurred the seatbelts failed to restrain her and her dog and the airbags did not deploy, resulting in both of their heads hitting the windshield and leaving two large cracks in the windshield.
NHTSA complaint #11506841 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
East Greenbush, NY
AIR BAGS
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle failed an inspection because the VIN was included in NHTSA Campaign Numbers: 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the parts to do the recall repairs were not yet available. Four dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue, but no assistance was provided. The contact had not experienced a failure.
NHTSA complaint #11756311 — an unverified report by a vehicle owner.
Goodyear, AZCrash
AIR BAGS
Vehicle: 2004 Dodge Ram 1500 I was the driver and sole occupant of my 2004 Dodge Ram 1500 and was wearing my seat belt. I was traveling westbound on [XXX], shortly after passing [XXX], when I was involved in a three-vehicle collision. The first vehicle stopped abruptly, resulting in the collision. I was traveling approximately 50–55 mph before the collision, and my truck sustained a significant frontal impact. Despite the frontal impact, the driver’s frontal airbag did not deploy. There were no passengers in the vehicle. The component/system of concern is the driver’s frontal airbag and Supplemental Restraint System (SRS). Prior to the collision, I was not aware of any airbag warning lights, warning messages, or other symptoms indicating that the system was malfunctioning. The exact reason for the airbag non-deployment is currently UNKNOWN. The vehicle has not yet been inspected or altered to determine the cause. The truck is currently secured at my residence in its post-collision condition. It has not been repaired, dismantled, modified, salvaged, or otherwise disturbed since the collision and is available for inspection upon request. I am reporting this incident because the driver’s frontal airbag failed to deploy during a significant frontal collision. I am requesting that the airbag non-deployment be documented and investigated to determine whether a defect or malfunction in the airbag/SRS system contributed to the failure to deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755492 — an unverified report by a vehicle owner.
Wallkill, NY
AIR BAGS
I am the owner of a Dodge Ram truck that is currently under an active and urgent Stellantis "Stop-Drive" safety warning due to the defective Takata airbag inflator recall. I am writing to file an official complaint regarding the manufacturer's failure to provide a remedy within a reasonable timeframe, as required by federal law.I contacted an authorized dealership to schedule the recall repair. I was initially told the wait for the replacement part would be two weeks. It has now been over three months, and the dealership still has not received or provided the necessary repair parts.Because of the official "Stop-Drive" order issued by the manufacturer, I cannot legally, safely, or responsibly drive my vehicle. However, I am still forced to pay ongoing auto insurance premiums for a truck that has been rendered completely unusable for a quarter of a year due to this parts shortage. The manufacturer is failing its statutory obligation to remedy this critical safety defect in a timely manner, and they have not proactively provided me with alternative transportation or a mobile repair solution to resolve this dangerous situation.
NHTSA complaint #11748425 — an unverified report by a vehicle owner.
Bowling Green, KY
AIR BAGS
See attached document for complaint.
NHTSA complaint #11743200 — an unverified report by a vehicle owner.
Gloversville, NY
AIR BAGS
The contact owns a 2004 Dodge Ram. The contact received notification of NHTSA Campaign Numbers 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11740797 — an unverified report by a vehicle owner.
Bronx, NY
AIR BAGS
The contact owns a 2004 Dodge Ram. The contact stated that the recall notification letter for NHTSA Campaign Number: 16V352000 (Air Bags). The contact was unable to register the vehicle at the DMV. The local dealer was contacted, who informed him the part was backordered. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11740039 — an unverified report by a vehicle owner.
Binghamton, NY
AIR BAGS
Takata Recall. The contact owns a 2004 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about his safety because of the "Do Not Drive Warning," and the vehicle was unable to pass state vehicle inspection due to unrepaired recalls. The dealer and a second dealer, Royal Chrysler Motors, Inc. (3961 Waverly Rd, Owego, NY 13827), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11737229 — an unverified report by a vehicle owner.
at 228,510 milesKilleen, TX
POWER TRAIN
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle had experienced transmission failure, and the brake lines were rusted. The contact was trapped in the desert for hours with his dog. The contact stated that two independent mechanics had determined that the idler pulley needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was diagnosed, and determined that six injectors and the ECM needed to be rebuilt. While driving, the vehicle went into the death wobble, and several linkages were damaged. Additionally, the front seat belts were inoperable with the seat belt warning light illuminated. The vehicle became inoperable. The vehicle was repaired under warranty previously, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 228,510.
NHTSA complaint #11728619 — an unverified report by a vehicle owner.
at 228,510 milesKilleen, TX
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle had experienced transmission failure, and the brake lines were rusted. The contact was trapped in the desert for hours with his dog. The contact stated that two independent mechanics had determined that the idler pulley needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was diagnosed, and determined that six injectors and the ECM needed to be rebuilt. While driving, the vehicle went into the death wobble, and several linkages were damaged. Additionally, the front seat belts were inoperable with the seat belt warning light illuminated. The vehicle became inoperable. The vehicle was repaired under warranty previously, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 228,510.
NHTSA complaint #11728619 — an unverified report by a vehicle owner.
at 228,510 milesKilleen, TX
ENGINE
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle had experienced transmission failure, and the brake lines were rusted. The contact was trapped in the desert for hours with his dog. The contact stated that two independent mechanics had determined that the idler pulley needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was diagnosed, and determined that six injectors and the ECM needed to be rebuilt. While driving, the vehicle went into the death wobble, and several linkages were damaged. Additionally, the front seat belts were inoperable with the seat belt warning light illuminated. The vehicle became inoperable. The vehicle was repaired under warranty previously, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 228,510.
NHTSA complaint #11728619 — an unverified report by a vehicle owner.
Wichita, KS
AIR BAGS
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts were on back order for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11723043 — an unverified report by a vehicle owner.
Bardstown, KY
AIR BAGS
Louisville Chrysler Dodge Jeep Ram. 5311 Dixie Hwy, Louisville, KY 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cracking dashboards on this truck. I told them to be careful (as the dashboard was in pristine condition) and go ahead with the programming and airbag recall. This was my only ride as I live an hour away, and they did not have a courtesy car for me to use, so they ended up calling an Uber to get me home. A few hours later, I got a text from the service tech saying everything was done and I could come pick up the truck. I asked if everything was done, remote programmed and airbags replaced. They said no...The next day I tried to text the tech to get a ride back to the dealership but no one responded. I called the dealership multiple times and finally got ahold of a person who had no clue what was going on. They then told me that the tech went on vacation and reassigned my truck to another tech. They couldn’t get an Uber back to the dealership, so I ended up driving there with my wife. They gave me a report of the inspection that they did on the truck and it said that the battery terminals were OK even though it has a sheetrock screw holding it in place. On arrival, the truck looked like it wasn't touched. Cover screws still had dust on them and the driver airbag cover was the same. I called them out on it and they reassured me that it was indeed replaced and the driver airbag cover was reused. Many months later I got a Carfax report from this dealership and I looked at it to find out that I still have a passenger airbag recall on the truck. I got a letter also saying I should stop driving the truck because of the airbag recall.
NHTSA complaint #11719938 — an unverified report by a vehicle owner.
at 200,000 milesEl Monte, CACrash1 injured
SEAT BELTS
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.
NHTSA complaint #11696745 — an unverified report by a vehicle owner.
at 200,000 milesEl Monte, CACrash1 injured
AIR BAGS
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.
NHTSA complaint #11696745 — an unverified report by a vehicle owner.
Deltona o, FL
ENGINE
Driving on freeway , lost power Cruise control automatically shut off yellow light shape of a motor came on ; on the upper left side of the dashboard, had to pull over on side of freeway. Able to restart after a little bit. Another time sitting at traffic light shuts off , same light again . Another time had to wait from 11 pm to 3 am before it started and had called a tow truck.. THE RECALL IT FALLS UNDER IS #20V475000 CRANKSHAFT SENSOR , called and filed claim defect # is11686607 . Please Reply
NHTSA complaint #11686970 — an unverified report by a vehicle owner.
at 312,000 milesDeltona, FL
ENGINE AND ENGINE COOLING
The contact owns a 2004 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and stalled. In addition, the vehicle vibrated before losing power. The vehicle stalled at an intersection. The contact was stopped for hours, and the vehicle failed to restart. After six hours, the tow truck arrived, and the contact restarted the vehicle. The check engine warning light illuminated, and the yellow warning light was illuminated. The vehicle was not diagnosed or repaired. The contact's brother, a mechanic, inspected the vehicle and informed the contact that the crankshaft position sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 312,000.
NHTSA complaint #11686607 — an unverified report by a vehicle owner.
Marion, SC
AIR BAGS
I tried to get the service done Iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service The dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution
NHTSA complaint #11596625 — an unverified report by a vehicle owner.
Marion, SC
STEERING
I tried to get the service done Iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service The dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution
NHTSA complaint #11596625 — an unverified report by a vehicle owner.
Marion, SC
FUEL/PROPULSION SYSTEM
I tried to get the service done Iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service The dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution
NHTSA complaint #11596625 — an unverified report by a vehicle owner.
Brewton, AL
POWER TRAIN
I was driving to work that morning traveling about 40 into the city when all of a sudden I heard a loud noise, I barely could handle the steering wheel to coast it to the side before it came to a complete hault, I look out my window and my drive shaft broke in 2 pieces was passing me on the main road. Front end was on the side shoulder, back end was out in the road. I jumped out of the truck and grabbed up both ends of my drive shafts and put in the back of my 04 dodge ram truck, then started directing traffic on this busy road of morning commuters. Fluid was everywhere on the road so I'm trying to put sand from the side of the road onto the fluid that was on the road that had leaked out my truck all while directing traffic to keep from creating an accident. An law officer came ask was I alright, I answered explained what had happened and he never took a report instead replied with "Seems like you got everything handled" and got back in his car and drove off. I called for a tow service for their assistance and requested it be took to a shop. Where it now sits unrivaled. It was inspected by the mechanic and learned that the pinyin nut had came off cause my rear end to lock up which caused my drive shaft to come out and when it hit broke it smooth into 2 pieces that caused damage to my transmission case. This could have ended very badly for me that day, I'm thankful that it didn't. But now my truck is tore up do to a faulty manufacturers pinyin nut. And I need my truck fixed so I can work and support my family. This was not my doings. I love my truck very much and desperately need it back up and running
NHTSA complaint #11588596 — an unverified report by a vehicle owner.
Brewton, AL
STEERING
I was driving to work that morning traveling about 40 into the city when all of a sudden I heard a loud noise, I barely could handle the steering wheel to coast it to the side before it came to a complete hault, I look out my window and my drive shaft broke in 2 pieces was passing me on the main road. Front end was on the side shoulder, back end was out in the road. I jumped out of the truck and grabbed up both ends of my drive shafts and put in the back of my 04 dodge ram truck, then started directing traffic on this busy road of morning commuters. Fluid was everywhere on the road so I'm trying to put sand from the side of the road onto the fluid that was on the road that had leaked out my truck all while directing traffic to keep from creating an accident. An law officer came ask was I alright, I answered explained what had happened and he never took a report instead replied with "Seems like you got everything handled" and got back in his car and drove off. I called for a tow service for their assistance and requested it be took to a shop. Where it now sits unrivaled. It was inspected by the mechanic and learned that the pinyin nut had came off cause my rear end to lock up which caused my drive shaft to come out and when it hit broke it smooth into 2 pieces that caused damage to my transmission case. This could have ended very badly for me that day, I'm thankful that it didn't. But now my truck is tore up do to a faulty manufacturers pinyin nut. And I need my truck fixed so I can work and support my family. This was not my doings. I love my truck very much and desperately need it back up and running
NHTSA complaint #11588596 — an unverified report by a vehicle owner.
Brewton, AL
UNKNOWN OR OTHER
I was driving to work that morning traveling about 40 into the city when all of a sudden I heard a loud noise, I barely could handle the steering wheel to coast it to the side before it came to a complete hault, I look out my window and my drive shaft broke in 2 pieces was passing me on the main road. Front end was on the side shoulder, back end was out in the road. I jumped out of the truck and grabbed up both ends of my drive shafts and put in the back of my 04 dodge ram truck, then started directing traffic on this busy road of morning commuters. Fluid was everywhere on the road so I'm trying to put sand from the side of the road onto the fluid that was on the road that had leaked out my truck all while directing traffic to keep from creating an accident. An law officer came ask was I alright, I answered explained what had happened and he never took a report instead replied with "Seems like you got everything handled" and got back in his car and drove off. I called for a tow service for their assistance and requested it be took to a shop. Where it now sits unrivaled. It was inspected by the mechanic and learned that the pinyin nut had came off cause my rear end to lock up which caused my drive shaft to come out and when it hit broke it smooth into 2 pieces that caused damage to my transmission case. This could have ended very badly for me that day, I'm thankful that it didn't. But now my truck is tore up do to a faulty manufacturers pinyin nut. And I need my truck fixed so I can work and support my family. This was not my doings. I love my truck very much and desperately need it back up and running
NHTSA complaint #11588596 — an unverified report by a vehicle owner.
Marion, SC
AIR BAGS
Refuse a loaner car while the recall gets done
NHTSA complaint #11562309 — an unverified report by a vehicle owner.
Big Spring, TXCrash
AIR BAGS
Got in a accident and the airbags did not deploy
NHTSA complaint #11517336 — an unverified report by a vehicle owner.
Lake Isabella, CA
POWER TRAIN
The driveline driveshaft fell out there’s a pinion nut that came loose and suddenly locked my rear end up without warning. Cant move it
NHTSA complaint #11513034 — an unverified report by a vehicle owner.