Owners have filed 309 complaints
about the 2010 Dodge RAM 2500 with NHTSA between 2010 and 2025.
The largest single group is the steering.
Across this model's run it ranks 11 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Dodge RAM 2500. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 73
43% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
TIE ROD Assembly
733.3%
Body
314.3%
Diesel
29.5%
Tread/Belt
29.5%
Emission Control
29.5%
Ignition
29.5%
Front
29.5%
Differential Unit
14.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
73.6%
1,000 – 9,999 miles
199.8%
10,000 – 24,999 miles
4121.2%
25,000 – 49,999 miles
3819.7%
50,000 – 74,999 miles
3417.6%
75,000 – 99,999 miles
147.3%
100,000 – 149,999 miles
2010.4%
150,000+ miles
2010.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2010 Dodge Ram 2500 Extended Cab w/SAB
—
—
—
23.7% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2010peak 19Sep 2025
NHTSA investigations into the 2010 Dodge RAM 2500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 190,000 milesMilan, MI1 injured
STEERING
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT POWER STEERING PUMP CAP DID NOT VENT PROPERLY AND AS THE CONTACT ATTEMPTED TO CHECK THE STEERING FLUID, NOT REALIZING THAT THE POWER STEERING FLUID WAS UNDER PRESSURE, THE FLUID EXPLODED AND BURNED THE CONTACT'S RIGHT HAND AND NECK. THE BURNS WERE SECOND DEGREE. THE CONTACT STATED THAT IF HE DID NOT HAVE SUNGLASSES ON, HE WOULD HAVE SUSTAINED MORE SEVERE INJURIES. THE CONTACT CALLED THE LA FONTAINE CHRYSLER DEALER, LOCATED IN SALINE, MICHIGAN AT: 248-887-4747 AND WAS TOLD THAT THE VIN WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 10V616000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
NHTSA complaint #11354897 — an unverified report by a vehicle owner.
at 110,000 milesGand Island, NEFire1 injured
ENGINE
TL* THE CONTACT OWNED A 2010 RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE SUDDENLY APPEARED UNDER THE HOOD. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT THROUGH THE WHEEL WELL OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.*DT *TR CONSUMER TOOK THE VEHICLE TO AUTO ONE (GRAND ISLAND, NE, 308-382-1091) FOR REPAIRS. THE MANUFACTURER DID NOT PROVIDE ASSISTANCE OR A REASON FOR THE FAILURE.
NHTSA complaint #11277284 — an unverified report by a vehicle owner.
at 120,000 milesComfort, TX1 injured
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 2500. WHILE THE VEHICLE WAS STATIONARY WITH THE GEAR SHIFTER IN PARK, IT ROLLED BACKWARDS. THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE BY GRIPPING THE STEERING WHEEL, BUT THE STEERING WHEEL INADVERTENTLY TURNED AND THE CONTACT FELL. THE CONTACT FRACTURED HIS LEFT COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT
NHTSA complaint #11110941 — an unverified report by a vehicle owner.
at 127,893 milesCapron, ILFire
ELECTRICAL SYSTEM
I DROVE THE TRUCK ABOUT 20MILES HOME, SHUT THE TRUCK OFF AND UNLOADED BOTH OF MY SLEEPING CHILDREN. BY THE TIME I GOT BACK TO THE TRUCK TO UNLOAD OUR STUFF MY WHOLE GARAGE WAS FILLED WITH SMOKE. I QUICKLY BACKED THE TRUCK OUT OF THE GARAGE AND CALLED 911 BECAUSE IT WAS CONTINUING TO SMOKE HEAVILY. THE FIRE DEPARTMENT CAME POPPED THE HOOD AND PUT OUT THE FIRE. THEY UNHOOKED BOTH BATTERIES AND THEY COULD SHOW ME WHAT WAS ON FIRE THE ALTERNATOR AND WIRES SURROUNDING OUTSIDE OF IT. TOLD ME NOT TO DRIVE IT ANYWHERE UNTIL A MECHANIC CAN COME. IVE ASKED THE FIRE DEPARTMENT FOR THE REPORT BUT THEY HAVEN'T SENT IT OVER YET.
NHTSA complaint #11099230 — an unverified report by a vehicle owner.
at 219,000 milesGreenville, ID1 injured
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 2500. AFTER THE CONTACT'S HUSBAND PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE, IT PROCEEDED TO ROLL AND RAN HIM OVER. THE CONTACT'S HUSBAND SUFFERED A CONTUSION ON THE LEFT KNEE, LACERATIONS ON THE LEFT LEG, AND OTHER MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSIS OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT RECENTLY RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS 219,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11072292 — an unverified report by a vehicle owner.
at 219,000 milesGreenville, ID1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TL* THE CONTACT OWNS A 2010 RAM 2500. AFTER THE CONTACT'S HUSBAND PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE, IT PROCEEDED TO ROLL AND RAN HIM OVER. THE CONTACT'S HUSBAND SUFFERED A CONTUSION ON THE LEFT KNEE, LACERATIONS ON THE LEFT LEG, AND OTHER MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSIS OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT RECENTLY RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS 219,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11072292 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 189,000 milesIslip, NY
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passenger’s and driver’s side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.
NHTSA complaint #11688824 — an unverified report by a vehicle owner.
Owatonna, MN
ELECTRICAL SYSTEM
The contact owns a 2010 Ram 2500. The contact stated while driving approximately 70 MPH, the vehicle was driven over uneven pavement, causing the ignition key to fall out of the ignition. The contact coasted to the side of the road and placed the key back in the ignition and continued driving; however, the failure reoccurred several more times. The contact found information of NHTSA Campaign Number: 10V200000 (Electrical System). The contact called the dealer about the failure and confirmed that the VIN was not included in the recall. The contact called another dealer, R C Bliss Inc (901 Lyndale Ave N, Faribault, MN 55021) and it was confirmed that the VIN was not included. The vehicle was not repaired. The vehicle was taken to a certified mechanic however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11664513 — an unverified report by a vehicle owner.
Mechanicsburg, PA
WHEELS
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11443944 — an unverified report by a vehicle owner.
Mechanicsburg, PA
STEERING
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11443944 — an unverified report by a vehicle owner.
Mechanicsburg, PA
SUSPENSION
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11443944 — an unverified report by a vehicle owner.
Avon, IN
FUEL/PROPULSION SYSTEM
Fuel pump failed with no warning. Best One of Indy confirmed and replaced. It was parked and would not start.
NHTSA complaint #11437231 — an unverified report by a vehicle owner.
at 43,000 milesNapa, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE EXHAUST SYSTEM REGENERATION REQUIRED NOW WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
NHTSA complaint #11415977 — an unverified report by a vehicle owner.
at 144,074 milesMariposa, CA
ENGINE
I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.
NHTSA complaint #11408550 — an unverified report by a vehicle owner.
at 144,074 milesMariposa, CA
FUEL/PROPULSION SYSTEM
I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.
NHTSA complaint #11408550 — an unverified report by a vehicle owner.
Perris, CA
UNKNOWN OR OTHER
I TOOK IT TO THE DODGE DEALER FOR A RECALL NOTICE I RECEIVED, THE RECALL WAS FOR THE CATALYTIC CONVERTER AND THE EXHAUST MANIFOLD TO BE REPLACED. THE WORK WAS COMPLETED, I TOOK THE TRUCK HOME AND ASSUMED THINGS WERE FINE. IN JANUARY OF THIS YEAR I WENT UNDER THE TRUCK TO SEE ABOUT A OIL LEAK I WAS HAVING A PROBLEM WITH, I NOTICED THE CATALYTIC CONVERTER WAS DIRTY LOOKING AND HAD SCRATCHES ON IT. IT HAD A BROWNISH KIND OF LIGHT FILM ON IT. I DID NOT LOOK LIKE A NEW ONE. I TOOK IT TO ANOTHER REPAIR SHOP FOR THEIR OPINION. THEY COULDN'T BE SURE BUT THEY SAID IT LOOKS LIKE AN OLD ONE ALSO, THEY INSPECTED THE EXHAUST MANIFOLD AND TOLD ME IT HAS RUST STAINS ON IT AND DOES NOT LOOK LIKE A NEW ONE. I AM IN NEED OF SOMEONE TO REFER ME TO AN EXPERT SO WE CAN DETERMINE IF WEATHER OR NOT THE DEALER ACTUALLY REPLACED THE THE PARTS OR NOT. CAN YOU HELP PLEASE.
NHTSA complaint #11397778 — an unverified report by a vehicle owner.
at 60,000 milesRoseburg, OR
UNKNOWN OR OTHER
IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE
NHTSA complaint #11385056 — an unverified report by a vehicle owner.
at 60,000 milesRoseburg, OR
ELECTRICAL SYSTEM
IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE
NHTSA complaint #11385056 — an unverified report by a vehicle owner.
at 60,000 milesRoseburg, OR
ENGINE
IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE
NHTSA complaint #11385056 — an unverified report by a vehicle owner.
at 96,000 milesVacaville, CA
AIR BAGS
THE AIR BAG LIGHT BEGAN FLASHING OFF AND ON INTERMITTENTLY WHILE DRIVING. AFTER A FEW WEEKS, THE LIGHT JUST STAYED ON AND REMAINS ON. WHEN MY TRUCK WAS IN FOR SERVICE, I WAS INFORMED THE OCR MODULE HAD FAILED AND WAS QUOTED APPROXIMATELY $750 TO REPAIR. SEEMS TO ME THIS IS A NON-SERVICEABLE SAFETY COMPONENT THAT HAS FAILED. I HOPE THIS SYSTEM FAILURE IS A RECALL ISSUE.
NHTSA complaint #11384116 — an unverified report by a vehicle owner.
at 305,000 milesDavenport, FL
ELECTRICAL SYSTEM
I HAVE A 2010 DODGE RAM 2500 ST. THE VEHICLE IGNITION WON'T ALLOW THE VEHICLE TO START SOME TIMES. ALSO WHEN DRIVING DOWN THE ROAD, THE TRUCK CUTS OFF AND I HAVE TO RESTART IT IN THE MIDDLE OF TRAFFIC. IVE HAD TO ROLL TO THE SIE OF THE ROAD ON MUTIPLE OCCASSIONS UNTIL I CAN GET IT RESTARTED, LUCKILY I HAVENT HAD AN ACCIDENT YET. I GOOGLED THE ISSUE AND IT SEEMS TO BE A COMMON PROBLEM WITH THE WIN MODULE ON THE DODGE VEHICLES YET THERE HASNT BEEN A RECALL INITIATED. IT'S TURNING INTO A DAILY OCCURRACE WITH THIS.
NHTSA complaint #11382737 — an unverified report by a vehicle owner.
at 190,000 milesMilan, MI1 injured
STEERING
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT POWER STEERING PUMP CAP DID NOT VENT PROPERLY AND AS THE CONTACT ATTEMPTED TO CHECK THE STEERING FLUID, NOT REALIZING THAT THE POWER STEERING FLUID WAS UNDER PRESSURE, THE FLUID EXPLODED AND BURNED THE CONTACT'S RIGHT HAND AND NECK. THE BURNS WERE SECOND DEGREE. THE CONTACT STATED THAT IF HE DID NOT HAVE SUNGLASSES ON, HE WOULD HAVE SUSTAINED MORE SEVERE INJURIES. THE CONTACT CALLED THE LA FONTAINE CHRYSLER DEALER, LOCATED IN SALINE, MICHIGAN AT: 248-887-4747 AND WAS TOLD THAT THE VIN WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 10V616000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
NHTSA complaint #11354897 — an unverified report by a vehicle owner.
at 60,000 milesBenson, AZ
STEERING
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE RODE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS DUE TO THE FAILURE TO BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE STEERING TRACK BAR, THE STEERING COLUMN STABILIZER, INNER AND OUTER TIE RODS, STEERING DAMPENER, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11324674 — an unverified report by a vehicle owner.
at 60,000 milesBenson, AZ
SUSPENSION
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE RODE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS DUE TO THE FAILURE TO BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE STEERING TRACK BAR, THE STEERING COLUMN STABILIZER, INNER AND OUTER TIE RODS, STEERING DAMPENER, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11324674 — an unverified report by a vehicle owner.
at 220,000 milesLake Jackson, TX
STEERING
ON THE EVENING OF MAY 1ST, 2020, I PULLED MY 2010 DODGE RAM 2500 TRX 4WD INTO MY SONS? DRIVEWAY AND DROPPED OFF MY GRANDDAUGHTER. I WENT TO BACK OUT OF THE DRIVEWAY TURNING MY WHEEL TO THE RIGHT AS I BACKED OUT I HEARD WHAT SOUNDED LIKE I RAN OVER A LARGE ROCK, AS I PULLED FORWARD I TURNED MY WHEEL TO THE LEFT AND PROCEEDED FORWARD ONLY TO HAVE THE TRUCK GO RIGHT BACK IN THE YARD WHERE I HAD JUST PULLED OUT. I REALIZED THAT THERE WAS AN ISSUE WITH THE STEERING. I CLIMBED UNDER THE TRUCK TO DISCOVER THAT THE TIE ROD HAD SHEARED OFF AT THE PITMAN ARM. THIS CAUSED A COMPLETE LOSS OF STEERING. I HAD A FRONT-END ALIGNMENT ABOUT 2 YEARS AGO WITH NO ISSUES. PRIOR TO THAT I HAD A RECALL ISSUE WITH THE DRAG LINK ABOUT 3 OR 4 YEARS AGO WITH NO OTHER KNOWN ISSUES. I DO NOT DRIVE THE TRUCK OFF ROAD JUST ON PAVED ROADS. THE PARTS ARE THE FACTORY SEALED TIE ROD WITH NO GREASE FITTING. I HAVE BEEN REPAIRING VEHICLES FOR OVER 40. I HAVE NEVER SEEN THIS TYPE OF FAILURE. THE NORMAL FAILURE MODE FOR THIS PART SHOULD HAVE BEEN LOTS OF SLACK IN THE JOINT FROM LOSS OF GREASE. THIS FAILURE MODE IS NOT ACCEPTABLE! IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS AND THIS PART HAD BROKEN I WOULD HAVE HAD TOTAL LOSS OF STEERING AND YOU KNOW AS WELL AS I DO WHEN YOU HIT YOUR BRAKES THE VEHICLE TENDS TO PULL TO THE RIGHT DUE TO THE SLOPE OF THE ROAD WHICH IS DESIGNED FOR WATER RUNOFF. THIS COULD HAVE RESULTED IN A CATASTROPHIC CRASH RESULTING IN SERIOUS INJURY OR DEATH. THIS IS SOMETHING THAT NEEDS TO BE ADDRESS IMMEDIATELY BEFORE SOMEONE DIES!
NHTSA complaint #11324589 — an unverified report by a vehicle owner.
Fairview, NM
UNKNOWN OR OTHER
VEHICLE CONSTANTLY GETTING EXHAUST FUMES INTO CAB OF TRUCK.
NHTSA complaint #11321430 — an unverified report by a vehicle owner.
at 110,000 milesGand Island, NEFire1 injured
ENGINE
TL* THE CONTACT OWNED A 2010 RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE SUDDENLY APPEARED UNDER THE HOOD. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT THROUGH THE WHEEL WELL OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.*DT *TR CONSUMER TOOK THE VEHICLE TO AUTO ONE (GRAND ISLAND, NE, 308-382-1091) FOR REPAIRS. THE MANUFACTURER DID NOT PROVIDE ASSISTANCE OR A REASON FOR THE FAILURE.
NHTSA complaint #11277284 — an unverified report by a vehicle owner.
Roseburg, OR
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED A COUPLE OF TIMES WHILE HER FATHER WAS DRIVING. THE VEHICLE STALLED AND SHUT DOWN WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO PULL INTO THE DRIVEWAY, THE VEHICLE SHUT DOWN. WHEN THE VEHICLE WAS RESTARTED, IT IMMEDIATELY SHUT DOWN. THE DRIVER HELD THE IGNITION KEY IN THE ON POSITION TO KEEP THE ENGINE RUNNING, BUT THE ENGINE SHUT OFF. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF ROSEBURG AT 541-378-4945 (LOCATED AT 1600 NE AIRPORT RD, ROSEBURG, OR 97470), BUT WAS UNABLE TO REACH SOMEONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #11256945 — an unverified report by a vehicle owner.
Roseburg, OR
ENGINE
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED A COUPLE OF TIMES WHILE HER FATHER WAS DRIVING. THE VEHICLE STALLED AND SHUT DOWN WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO PULL INTO THE DRIVEWAY, THE VEHICLE SHUT DOWN. WHEN THE VEHICLE WAS RESTARTED, IT IMMEDIATELY SHUT DOWN. THE DRIVER HELD THE IGNITION KEY IN THE ON POSITION TO KEEP THE ENGINE RUNNING, BUT THE ENGINE SHUT OFF. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF ROSEBURG AT 541-378-4945 (LOCATED AT 1600 NE AIRPORT RD, ROSEBURG, OR 97470), BUT WAS UNABLE TO REACH SOMEONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #11256945 — an unverified report by a vehicle owner.
at 325,725 milesMonclova, OH
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 RAM 2500. WHEN THE CONTACT TURNED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY FELL OUT OF THE IGNITION WHILE DRIVING. IN ADDITION, WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHUT OFF. THE CONTACT PARKED THE VEHICLE AND JERKED THE KEY IN THE IGNITION TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHARLIE'S DODGE CHRYSLER JEEP RAM (LOCATED AT 725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241) WHERE IT WAS DIAGNOSED THAT THE WIRE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PREVIOUS VEHICLE OWNER HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2010. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 325,725.
NHTSA complaint #11256680 — an unverified report by a vehicle owner.
at 30,055 milesClaysville, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED AND FRACTURED WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOUSE. RON LEWIS CHRYSLER DODGE JEEP RAM WAYNESBURG (1625 E HIGH ST, WAYNESBURG, PA 15370) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR AN INITIAL DIAGNOSTIC AT THE COST OF $121. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,055. THE VIN WAS INVALID. *BF
NHTSA complaint #11244916 — an unverified report by a vehicle owner.