41 of the
204 complaints about the 1995 Ford Aerostar are about the
electrical system — 20% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
150,000 miles.
TL*THE CONTACT OWNS A 1995 FORD AEROSTAR. WHILE DRIVING 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE FUEL LINES WERE EXTREMELY HOT BEFORE THEY BURST INTO FLAMES. THE CONTACT SUSTAINED A BURNED RIGHT HAND. THE FIRE DEPARTMENT STATED THAT THE FUEL PUMP CAUSED THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V028000 (ELECTRICAL SYSTEM: WIRING: FRONT UNDER HOOD). THE CURRENT AND FAILURE MILEAGES WERE 150,000.
NHTSA complaint #10206495 — an unverified report by a vehicle owner.
at 111,000 milesPewaukee, WI
ELECTRICAL SYSTEM:IGNITION
DT: THE CALLER SAID IGNITION FAILED. SHE SAID A YEAR AGO THAT THE VEHICLE STARTED BY ITSELF WITHOUT A KEY. SHE STATED THAT CURRENTLY SHE HAD INTERMITTENT TROUBLE STARTING THE VEHICLE. THE LIGHTS ON THE DASHBOARD WILL COME ON BUT THE VEHICLE WILL NOT START. DEALER SAID VEHICLE WAS NOT RECALLED. THEY WILL NOT HELP HER FOR FREE. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
NHTSA complaint #10136919 — an unverified report by a vehicle owner.
Mableton, GAFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE INTERIOR OF THE DASH BOARD CAUGHT FIRE ON ITS OWN, WHILE THE VEHICLE WAS PARKED. MANUFACTURER WILL BE CONTACTED BY CONSUMER.
NHTSA complaint #10113031 — an unverified report by a vehicle owner.
at 151,000 milesGoldsboro, NC
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER ATTEMPTED TO GET THE VEHICLE RECALL 99V029000 REPAIRED. HOWEVER, THE DEALER KEPT GIVING THE CONSUMER EXCUSES WHY THEY COULD NOT FIX THE IGNITION SWITCH. *AK *SC
NHTSA complaint #10071645 — an unverified report by a vehicle owner.
Berlin, MDFire
ELECTRICAL SYSTEM
WHILE DRIVING, THE DRIVER'S SIDE DOOR PANEL BEGAN SMOKING AND THEN CAUGHT FIRE WITHOUT WARNING. THE CONSUMER PUT OUT THE FLAMES, BUT THE PANEL KEPT SMOKING. THE GROUND WIRE TO THE POWER WINDOWS HAD TO BE CUT TO STOP THE PANEL FROM SMOKING. *JB THE BURNED SWITCH ASSEMBLY WAS REPAIRED ON THE LEFT SIDE DOOR. *SCC
NHTSA complaint #10017827 — an unverified report by a vehicle owner.
ST Petersburg, FL
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AN ELECTRICAL SHORT IN FUEL PUMP. VEHICLE WAS EXPERIENCING A LOSS OF POWER AND FUEL GAUGE BECOMES ERRATIC. DEALER CONTACTED. *AK ALL THE GAUGES QUIT WORKING AND THE ENGINE STALLS WHILE DRIVING DUE TO MAIN DASH WIRING HARNESS OVERHEATED AND BURNT.
NHTSA complaint #8007423 — an unverified report by a vehicle owner.
ST Petersburg, FL
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AN ELECTRICAL SHORT IN FUEL PUMP. VEHICLE WAS EXPERIENCING A LOSS OF POWER AND FUEL GAUGE BECOMES ERRATIC. DEALER CONTACTED. *AK ALL THE GAUGES QUIT WORKING AND THE ENGINE STALLS WHILE DRIVING DUE TO MAIN DASH WIRING HARNESS OVERHEATED AND BURNT.
NHTSA complaint #8007423 — an unverified report by a vehicle owner.
Flemington, WVFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VAN CAUGHT FIRE AND BURNED, WAS TOLD BY THE INSURANCE THAT AUTOMOBILE WAS TOTALED. CONSUMER HAD TWO RECALLS ON THIS VAN, AND ELECTRICAL WIRING WAS ONE OF THEM.
NHTSA complaint #886507 — an unverified report by a vehicle owner.
Elysianfields, TX1 injured
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON OUR IGNITION KEY TURN THE IGNITION CAN BE TURNED ON WITHOUT A KEY IN IT AND IT ROTATES ROUND AND ROUND. ON OUR SLIDING DOOR THE SCREWS KEEP FALLING OUT @ THE DOOR KEEPS COMING OFF TRACK AND IT ALWAYS SHOWS DOOR AJAR. I THINK THIS IS UNSAFE AND BOTH NEED A RECALL ON THEM.
NHTSA complaint #725834 — an unverified report by a vehicle owner.
Sacramento, CA
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTRICAL MALFUNCTION/SHORT BEHIND THE DASH WHICH CAUSES THE LIGHTS TO GO OUT AT TIMES WHEN THE DOOR ADJAR LIGHT COMES ON. *MJS
NHTSA complaint #552306 — an unverified report by a vehicle owner.
Sacramento, CA
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I ALREADY SUBMITTED THIS FORM EARLIER TODAY, BUT I REALIZED I MADE SOME ERRORS ON THE FORM SO HERE IS AN UPDATED FORM WITH THE CORRECT INFORMATION. AS I EXPLAINED ON THE FIRST FORM, THERE ARE TWO RELATED PROBLEMS WHICH HAVE BEEN OCCURRING WITH OUR FORD AEROSTAR MINI VAN. THE FIRST PROBLEM IS THAT THE SLIDING SIDE DOOR DOES NOT CLOSE PROPERLY BECAUSE THE DOOR GUIDE-TRACK IS DEFECTIVE AND HAS BROKEN AT THE POINT WHERE IT ATTACHES TO THE VEHICLE BODY BEHIND THE LATCH STRIKE-PIN. WE HAD THIS REPAIRED IN DECEMBER OF 1998, BUT IT HAS BROKEN AGAIN ONLY 15 MONTHS AFTER THE FIRST REPAIR. THE OTHER PROBLEM IS FAILURE OF THE ELECTRICAL SYSTEM, WHICH IS RELATED TO THE DOOR DEFECT, BECAUSE SOMETIMES WHEN THE DOOR IS NOT LATCHED PROPERLY, THE DOOR-AJAR LIGHT COMES ON AND MAKES A TERRIBLE GRATING/BUZZING NOISE AND AT THE SAME T IME CAUSES ALL THE ELECTRICAL SYSTEMS TO FAIL. THE TURN SIGNALS, WINDSHIELD WIPERS, FAN , RADIO, ETC ALL FREEZE-UP. THIS HAS HAPPENED TWICE WHILE DRIVING, AND TWICE THE IGNITION FROZE AND I COULD NOT START THE VAN. I HAD TO TURN OFF THE KEY AND RESTART IT TO GET EVERYTHING WORKING AGAIN. THESE ELECTRICAL FAILURES ARE CLEARLY LINKED TO THE SLIDING DOOR PROBLEM BECAUSE THE ONLY OCCUR WHEN THE DOOR-AJAR LIGHT IS FLASHING AND MAKING THAT GRATING SOUND WHEN THE DOOR IS NOT PROPERLY CLOSED.
NHTSA complaint #722477 — an unverified report by a vehicle owner.
Sacramento, CA
ELECTRICAL SYSTEM:IGNITION
I ALREADY SUBMITTED THIS FORM EARLIER TODAY, BUT I REALIZED I MADE SOME ERRORS ON THE FORM SO HERE IS AN UPDATED FORM WITH THE CORRECT INFORMATION. AS I EXPLAINED ON THE FIRST FORM, THERE ARE TWO RELATED PROBLEMS WHICH HAVE BEEN OCCURRING WITH OUR FORD AEROSTAR MINI VAN. THE FIRST PROBLEM IS THAT THE SLIDING SIDE DOOR DOES NOT CLOSE PROPERLY BECAUSE THE DOOR GUIDE-TRACK IS DEFECTIVE AND HAS BROKEN AT THE POINT WHERE IT ATTACHES TO THE VEHICLE BODY BEHIND THE LATCH STRIKE-PIN. WE HAD THIS REPAIRED IN DECEMBER OF 1998, BUT IT HAS BROKEN AGAIN ONLY 15 MONTHS AFTER THE FIRST REPAIR. THE OTHER PROBLEM IS FAILURE OF THE ELECTRICAL SYSTEM, WHICH IS RELATED TO THE DOOR DEFECT, BECAUSE SOMETIMES WHEN THE DOOR IS NOT LATCHED PROPERLY, THE DOOR-AJAR LIGHT COMES ON AND MAKES A TERRIBLE GRATING/BUZZING NOISE AND AT THE SAME T IME CAUSES ALL THE ELECTRICAL SYSTEMS TO FAIL. THE TURN SIGNALS, WINDSHIELD WIPERS, FAN , RADIO, ETC ALL FREEZE-UP. THIS HAS HAPPENED TWICE WHILE DRIVING, AND TWICE THE IGNITION FROZE AND I COULD NOT START THE VAN. I HAD TO TURN OFF THE KEY AND RESTART IT TO GET EVERYTHING WORKING AGAIN. THESE ELECTRICAL FAILURES ARE CLEARLY LINKED TO THE SLIDING DOOR PROBLEM BECAUSE THE ONLY OCCUR WHEN THE DOOR-AJAR LIGHT IS FLASHING AND MAKING THAT GRATING SOUND WHEN THE DOOR IS NOT PROPERLY CLOSED.
NHTSA complaint #722477 — an unverified report by a vehicle owner.
Aston, PAFire
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
UPON STARTING OF VEHICLE IN PARKING LOT, A BURNING SMELL AND THEN SMOKE CAME OUT OF THE DRIVER SIDE DOOR. IMMEDIATELY TURNED VEHICLE OFF AND EXITED. VEHICLE TOWED TO DEALERSHIP. PREVIOUSLY INCIDENTS HAVE BEEN REPORTED TO NHTSA ON 2 OTHER OCCASIONS, BUT STILL NO RECALL. FORD HAS ASSUMED NO RESPONSIBILITY FOR THIS!
NHTSA complaint #722536 — an unverified report by a vehicle owner.
Kenner, LA
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY RATE OF SPEED, OR EVEN WHILE THE VEHICLE IS STOPPED, THE VEHICLE KILLS WITHOUT WARNING. THERE IS NO WARNING. THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM SINCE 1/25/00. SINCE THAT DATE, I HAVE HAD THE VAN IN MY POSSESSION FOR 5 DAYS. THE LONGEST I HAVE BEEN ABLE TO DRIVE THE VAN AFTER IT HAS SUPPOSEDLY BEEN FIXED IS 3 DAYS. I AM TOLD THAT THE DEALER CAN DUPLICATE THE PROBLEM BUT CAN'T DIAGNOSE IT. THIS IS AN EXTREMELY DANGEROUS SITUATION!
NHTSA complaint #720267 — an unverified report by a vehicle owner.
Lower Burrell, PA
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER RECEIVED RECALL NOTICE, HOWEVER DEALERSHIP CAN NOT DO RECALL REPAIR (NOT NOTIFED) BY MANUFACTURER ON REPAIR PROCEDURE. (99V-029) *MJS
NHTSA complaint #544977 — an unverified report by a vehicle owner.
Pawling, NY
ELECTRICAL SYSTEM:IGNITION:SWITCH
RECALL # 99V029000 FORD/IGNITION SWITCH ELECTRICAL SHORT; DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. OWNER HAS CONTACTED DEALERSHIP IN MAY/SEPTEMBER AND DECEMBER. VAN WAS GIVEN BACK TO OWNER WITH THE AIR BAG PULLED OUT AND THE WIRES DISCONNECTED. DEALER STATED THAT PARTS ARE ON ORDER FROM FORD BUT FORD IS NOT SENDING THE PARTS. THIS HAS BEEN GOING ON SINCE THE BEGINNING OF THE MONTH.
NHTSA complaint #854245 — an unverified report by a vehicle owner.
ONA, FL
ELECTRICAL SYSTEM:IGNITION:SWITCH
YOU CAN PULL THE KEY OUT AND THE VAN WILL STAY RUNNING. CRANK THE VAN AND ALL THE LIGHTS SUCH AS ABS BRAKE, AIRBAG, OIL, ECT. LIGHTS STAY ON AND YOU HAVE TO TURN THE VAN OFF AND THEN CRANK IT AGAIN AND THE LIGHTS USUALLY GO OFF.
NHTSA complaint #715983 — an unverified report by a vehicle owner.
Georgetown, SC
ELECTRICAL SYSTEM:IGNITION:SWITCH
RECEIVED RECALL NOTICE 99V029000 IN MAIL. CONTACTED DEALER. TOOK VEHICLE ON DATE. MECHANIC REPAIRED VEHICLE. VEHICLE HAS NOT WORKED PROPERLY SINCE RECALL REPAIRS DONE. PRIOR TO RECALL, IGNITION SWITCH WORKED FINE.
NHTSA complaint #849470 — an unverified report by a vehicle owner.
Washington, DC
ELECTRICAL SYSTEM
NO ALARM FOR THE SIDE DOOR ENTRY. SIDE DOORS CANNOT BE OPENED WITH A KEY. WHEELCHAIR TIE DOWN SYSTEM IS INSTALLED SIDEWAYS--SHOULD BE FACING FORWARD.
NHTSA complaint #510588 — an unverified report by a vehicle owner.
Wichita Falls, TX
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
UPON GETTING INTO VEHICLE AND STARTING VEHICLE UP, BATTERY BLEW UP.
NHTSA complaint #846098 — an unverified report by a vehicle owner.
Marietta, GAFire
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO NOTICE RESULTING IN FIRE (99V-029), CONSUMER IS BEING DENIED RECALL CLAIM. MJS
NHTSA complaint #547234 — an unverified report by a vehicle owner.
Springfield, MO
ELECTRICAL SYSTEM:IGNITION:SWITCH
RECEIVED 1ST RECALL NOTICE AND HAD NO TIME FOR REPAIRS. RECEIVED 2ND RECALL NOTICE 99V029000 & NOTIFIED DEALER. TOOK OFF TO TAKE VEHICLE TO DEALER. AFTER ARRIVING WAS INFORMED NO PARTS WERE AVAILABLE. COULD HAVE BEEN TOLD NO PARTS BEFOR MAKING APPOINTMENT. OWNER VERY UPSET. VEHICLE WAS FINALLY REPAIRED.
NHTSA complaint #836497 — an unverified report by a vehicle owner.
MT Veron, OH
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY CYLINDER TURNS COMPLETELY AROUND, MAKING INSERTION OF THE KEY DIFFICULT CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #838559 — an unverified report by a vehicle owner.
Elgin, IL
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER NOT ABLE TO RECEIVE RECALL REPAIR DUE TO LACK OF PARTS (99V-029). MJS
NHTSA complaint #545379 — an unverified report by a vehicle owner.
Monticello, ARFire
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING APRROXIMATELY 55MPH. STARTED TO SMELL SMOKE INSIDE OF VEHICLE. AFTERWARDS, NOTICED FLAMES ON DRIVER'S SIDE DOOR. PULLED OVER & PARKED. TURNED VEHICLE OFF & FLAMES STOPPED. STARTED VEHICLE & THE FIRE REOCCURRED. HAD TO CUT WIRES TO STOP THE FLAMES.
NHTSA complaint #838260 — an unverified report by a vehicle owner.
Vero Beach, FL
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED.
NHTSA complaint #545056 — an unverified report by a vehicle owner.
SAN Antonio, TX
ELECTRICAL SYSTEM:IGNITION:SWITCH
DEALERSHIP DOES NOT HAVE PARTS AVAILABLE FOR RECALL # 99V-029, REGARDING IGNITION SWITCH.
NHTSA complaint #836282 — an unverified report by a vehicle owner.
Chrysler Beach, TX
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN PUTTING THE KEY IN THE IGNITION SWITCH THE KEY WOULD GET STUCK. CONSUMER HAD TO HAVE SOMEONE GO UNDER THE DASHBOARD TO GET THE KEY OUT. ALSO, CONSUMER HAD TO GET TWO DIFFERENT SWITCHES PUT ON THE VEHICLE. BUT PROBLEM HAS RETURNED, AND THE DEALER CAN'T DETERMINE THE CAUSE.
NHTSA complaint #836284 — an unverified report by a vehicle owner.
APO, NY
ELECTRICAL SYSTEM:IGNITION:SWITCH
WE HEARD ON THE NEWS THAT THERE IS A RECALL INVOLVING FORD AEROSTARS, MODEL YEAR 1995. THE RECALL WAS FOR IGNITION SWITCH SHORTING OUT. CAN YOU E-MAIL ME WITH INFORMATION CONCERNING THIS RECALL. 99V-029000. THANK YOU.
NHTSA complaint #704669 — an unverified report by a vehicle owner.
Danville, VAFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UPON STARTING UP THE VAN, DRIVER HEARD A POPPING SOUND COMING FROM THE DASH. DRIVER LOOKED UNDER THE DASHBOARD AND NOTICED A FIRE IN THE WIRING SYSTEM. DRIVER WAS ABLE TO PUT OUT FIRE. OWNER WAITING FOR WIRING HARNESS TO CORRECT PROBLEM.
NHTSA complaint #825073 — an unverified report by a vehicle owner.