2013 Ford Edge body problems

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Driver door says Ajar even when shut, inside lights stay on. Fuel indicator says Ajar stays on. Backup camera shows upside down

NHTSA complaint #11707993 — an unverified report by a vehicle owner.

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Rearview Camera display is upside down.

NHTSA complaint #11695138 — an unverified report by a vehicle owner.

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WHILE DRIVING ON THE HIGHWAY LESS 60 MPH MY SUNROOF EXPLODED AND GLASS SHATTERED EVERYWHERE. I HAD MY CHILD IN THE CARSEAT WHILE THIS HAPPEN. THERE NOTHING THAT I HEARD OR VISIBLE THAT HIT IT. SO NOW IM TRYING TO GET IT REPLACE AND THE DEALERSHIP NEED TO ORDER THE GLASS AND I NEED TO WAIT. I FOUND OTHER REPORT ONLINE ABOUT THIS HAPENING TO THE SAME MODEL BUT THERES NO RECALL. BUT OTHER RECALL FOR OTHER FORD MODEL AND YEAR HAVING THIS SAME ISSUE.

NHTSA complaint #11675614 — an unverified report by a vehicle owner.

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Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.

NHTSA complaint #11644870 — an unverified report by a vehicle owner.

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THE HEADLIGHTS HAVE BEEN A PORBLEM FROM DAY ONE. WE CHANGED THEM TO A BRIGHTER BULB AND WE CANT SEEM TO GET THEM ADJUSTED. DOOR AJAR HAS BEEN REPLACED ON THE RIGHT REAR AND NOW IS DOING THE SAME THING ON THE RIGHT FRONT PASSENGER DOOR. NOW THE BRAKE PEDAL SEEMS "HARD" WHEN WE PUSH IT AND I HAVE SEEN RECALLS FOR THE BRAKE BOOSTER YET IT SHOWS OUR EDGE HAS NO RECALLS. WE WILL BE TAKING IT TO OUR MECHANIC TO BE CHECKED.

NHTSA complaint #11541286 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2013 Ford Edge. The contact stated that the dashboard was cracked nearby the passenger's side air bag compartment. The vehicle was taken to the dealer, where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.

NHTSA complaint #11511724 — an unverified report by a vehicle owner.

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Driver door closed sensor malfunctioning. Can’t get to go off so not sure if door is actually closed or not

NHTSA complaint #11503989 — an unverified report by a vehicle owner.

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My 2013 ford edge has the sunroof rails broken . i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.

NHTSA complaint #11453393 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR

• What component or system failed or malfunctioned, and is it available for inspection upon request? The left back door sensor malfunctioned. Yes, it can be inspected once the battery is charged or replaced. • How was your safety or the safety of others put at risk? It would not automatically lock the doors while driving. The vehicle is used to transport children. It would say the door is open despite it being closed and locked. The alarm would randomly go off with no one around. • Has the problem been reproduced or confirmed by a dealer or independent service center? The sensor malfunctioned so much, my battery is now dead. It has not been confirmed by a dealer or service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not been inspected by anyone yet. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The messaging system would randomly tell me my door was open despite it being closed. It became more and more frequent as time went on. Before my battery died, it was happening 3-4 times a night.The issue first appeared in May or June of 2021

NHTSA complaint #11436122 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR

Left rear door ajar light remains on even when door is fully closed. Interior lights remain on while driving. Vehicle is garaged when not in use.

NHTSA complaint #11427482 — an unverified report by a vehicle owner.

STRUCTURE:BODY

DRIVERS SIDE FRONT DOOR 'DOOR AJAR' ALWAYS STAYING ON. EVEN AFTER DOOR IS CLOSED. BATTERY DRAINS BECAUSE DOME LIGHT STAYS ON. HAPPENS WHEN DRIVING AND WHEN PARKED.

NHTSA complaint #11340860 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BELL COLE FORD LINCOLN LOCATED AT (2119 GREENUP AVE, ASHLAND, KY 41101) WHERE THE DOOR LATCHES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA complaint #11310654 — an unverified report by a vehicle owner.

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REAR PASSENGER DOOR LATCH FAULTY AND EXHIBITS ILLUMINATED DOME LIGHTS, DOOR AJAR MESSAGE ALONG WITH NO DOOR LOCKS AND FAULTY ALARM.

NHTSA complaint #11308624 — an unverified report by a vehicle owner.

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I HAVE A PROBLEM WITH 2013 FORD EDGE RECEIVE A MESSAGE ADVISING THE LEFT REAR PASSENGER DOOR IS AJAR EVEN WHEN THE DOOR IS SECURELY SHUT. CHECKED ON INTERNET FOUND NUMEROUS COMPLAINTS CITING THIS SAME PROBLEM WITH THE FORD EDGE INVOLVING ALL DIFFERENT DOORS. RECEIVED A LETTER FROM FORD MOTOR COMPANY ENTITLED CUSTOMER SATISFACTION PROGRAM 19N09 WHEREIN THEY ADVISE OF A PROBLEM WITH THE DOOR LATCH ON THE 2013 FORD EDGE SPECIFYING THE SAME PROBLEM I AM HAVING AND ADVISING THEY WILL REPLACE THE DOOR LATCH ON THE DRIVERS SIDE DOOR. IT IS MY POSITION THEY USED THE SAME TYPE SETUP ON ALL DOORS ON THE 2013 FORD EDGE, THEY ARE AWARE OF THE DEFECT AND WANT TO LIMIT THEIR EXPOSURE BY LIMITING THE PROGRAM TO THE DRIVERS DOOR. THERE IS A SAFETY ISSUE OR CONCERN PROMPTING THIS PROGRAM OR FORD WOULD NOT HAVE INITIATED THE PROGRAM AND IT WOULD APPLY TO ALL DOORS ON THE VEHICLE AS EVIDENCED BY MY PROBLEM WITH THE REAR DOOR. I DID CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS ADVISED THE PROGRAM WAS LIMITED TO THE CONDITIONS LISTED IN THE LETTER. THIS DOOR AJAR WARNING HAS COME UP WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY.

NHTSA complaint #11306812 — an unverified report by a vehicle owner.

STRUCTURE

SUNROOF SPONTANEOUSLY SHATTERED. WE WERE GOING 70 MILES/ HOUR ON THE FREEWAY WHEN IT EXPLODED OUT OF NOWHERE. BOTH DRIVER AND PASSENGER THREW OUR ARMS OVER OUR HEAD BECAUSE IT SOUNDED LIKE OUR CAR HAD BEEN SHOT AT. THE CAR SWERVED INTO OTHER LANES OF TRAFFIC. MOST OF THE GLASS STAYED BUT WE HAD LARGE CHUNKS FALL INTO THE CAR CABIN. THERE WAS ALSO LOTS OF FINE PIECES OF GLASS FALLING INTO THE CAR. WE HAD A 1 YEAR OLD IN HER CARSEAT THAT HAD GLASS FALLING ON HER HEAD. WE DIDN'T DARE DRIVE ANYMORE, TRYING TO AVOID THE GLASS CAVING IN, AND PULLED OFF AT THE NEXT EXIT.

NHTSA complaint #11287810 — an unverified report by a vehicle owner.

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MY CAR TELLS ME MY DOOR IS AT AJAR BUT IT'S NOT

NHTSA complaint #11281400 — an unverified report by a vehicle owner.

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FRONT PASSENGER DOOR LATCH FAILURE. SYMPTOMS COULD NOT CLOSE DOOR. LATCH MECHANISM WAS FREE TO MOVE, BUT WOULD NOT LOCK INTO PLACE WHEN DOOR CLOSED. DOOR WAS PARKED IN DRIVEWAY, UNLOCKED CAR, OPENED DOOR, ENTERED VEHICLE, TRIED TO CLOSE DOOR. DOOR WOULD JUST NOT LATCH CLOSED. MANUALLY MOVED DOOR LATCH MECHANISM BACK AND FORTH. ON OTHER DOORS, THE LATCH WOULD LOCK INTO PLACE, AND COULD BE 'UNLOCKED' BY OPENING USING DOOR HANDLE. ON AFFECTED DOOR, THE LATCH WOULD ONLY MOVE BACK AND FORTH FREELY. TOOK TO FORD DEALER TODAY. DIAGNOSED AS FAULTY LATCH ASSEMBLY. APPROXIMATELY $250 FOR THE PART, AND $250 FOR LABOR.

NHTSA complaint #11253430 — an unverified report by a vehicle owner.

STRUCTURE:BODY

DRIVER'S DOOR UNABLE LOCKED WHILE DRIVING, AND INTERIOR DOME LIGHTS STAYING ON CONTINUOUSLY. DOOR ALARM CONTINUOUSLY SOUNDING.

NHTSA complaint #11241769 — an unverified report by a vehicle owner.

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THE DRIVERS DOOR INTERMITTENTLY DOESN'T RECOGNIZE WHEN ITS CLOSED. THE DRIVERS DOOR AJAR LIGHT WILL COME ON AND THE OTHER DOORS WILL NOT LOCK. THE DOME LIGHTS STAY ON FOR A SHORT DISTANCE.

NHTSA complaint #11230640 — an unverified report by a vehicle owner.

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"TAKATA RECALL" THE WARNING LIGHT THAT L PASSENGER DOOR IS AJAR STAYS ON -- EVEN WHEN DOOR IS CLOSED. THIS APPARENTLY DRAINED THE BATTERY; HAD TO JUMP THE CAR TO GET IT STARTED. THE DOME LIGHT STAYS ON. THIS HAS ESPECIALLY BEEN A PROBLEM FOR THE PAST SEVERAL WEEKS. THIS OCCURS WHETHER THE CAR IS STATIONARY OR IN MOTION.

NHTSA complaint #11210155 — an unverified report by a vehicle owner.

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DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT ALWAYS GOES OFF EVEN AFTER SLAMMING THE DOOR SHUT. I HAVE HAD THIS FIXED BY A DEALERSHIP TWICE AND IT STILL DOESNT WORK AND THE DOORS WONT LOCK AND THE BATTERY DIES. THIS HAPPENS WHEN SHUTTING THE DOOR WHEN STATIINARY.

NHTSA complaint #11204863 — an unverified report by a vehicle owner.

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DOOR AJAR INDICATED WHEN DOOR IS SHUT. DOME LIGHT STAYS ON, BATTERY DIES, DOOR WILL NOT LOCK PROPERLY.

NHTSA complaint #11191307 — an unverified report by a vehicle owner.

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FRONT DRIVER DOOR AJAR SIGNAL. WHEN STARTING THE CAR, THE DRIVER DOOR AJAR SIGNAL APPEARS WHEN DOOR IS CLOSED. ENGINE ON SIGNAL APPEARS, INTERIOR LIGHTS REMAIN ON, SHIFT INTO PARK SIGNAL APPEARS. DOOR LOCKS DO NOT ENGAGE WHILE VEHICLE IS DRIVEN. SAFETY IS COMPROMISED WITH UNLOCKED DOORS WHILE DRIVING. CLEANING OF CONTACTS DOES NOT ALLEVIATE PROBLEM. FORD MOTOR COMPANY SHOULD RECALL OR REPAIR VEHICLES REGARDLESS OF WARRANTY.

NHTSA complaint #11182794 — an unverified report by a vehicle owner.

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TAKATA RECALL THIS IS THE SECOND TIME MY 2013 FORD EDGE LIMITED HAS HAD THIS PROBLEM, TWO YEARS AGO WE HAD TO SPEND $650 ON GETTING OUR DRIVER SIDE DOOR LATCH NOW OUR PASSENGER DOOR LATCH IS DOING THE SAME THING WHEN WE ARE DRIVING THE DOOR WILL JUST FLY OPEN WITH NO TYPE OF WARNING. SOMETIMES BEFORE WE START DRIVING IT WILL SAY DRIVER DOOR OPEN. IVE READ MULTIPLE REPORTS OF THIS HAPPENING AND FORD IS YET TO DO SOMETHING ABOUT THIS PROBLEM. MY WIFE COULD FALL OUT WHILE I AM DRIVING OR VISE VERSA. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE WINDS UP DEAD AND FORD HAS A LAWSUIT ON THERE HAND.

NHTSA complaint #11172459 — an unverified report by a vehicle owner.

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STATIONARY 2013 FORD EDGE DRIVERS DOOR LATCH FREEZES AND WILL NOT UNLOCK. WHEN I DO GET THE DOOR OPEN FROM OTHER SIDE IT WON'T CLOSE AND LATCH. I HAVE TO REPEATEDLY SLAM DOOR HARD TO GET IT TO LATCH. FORD GARAGE IN PAST LUBRICATES THE LATCH INSIDE THE DOOR BUT IT'S A TEMPORARY FIX. DEALING WITH THIS EVERY YEAR.

NHTSA complaint #11164794 — an unverified report by a vehicle owner.

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I BOUGHT MY FORD EDGE FROM A DEALERSHIP AND 4 DAYS AFTER HAVING IT I WAS DRIVING ON A HIGHWAY IN THE RAIN AND THE BACK SUNROOF SHATTERED FOR NO KNOWN REASON. I TOOK IT TO A FORD DEALERSHIP AND THEY SAID IT'S INCONCLUSIVE TO WHY IT BROKE

NHTSA complaint #11163363 — an unverified report by a vehicle owner.

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WATER LEAK IN THE CAB OF THE VEHICLE DO TO SEALANT GAPS IN A PANEL ON THE FRONT DRIVER SIDE TO THE POINT WERE WATER WAS POOLING ON THE RUBBER MATS. I SEE THAT THERE WERE PREVIOUS RECALLS FOR THIS PROBLEM HOWEVER MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FOR MY VEHICLE TO BE CONSIDERED IN THIS RECALL.

NHTSA complaint #11155133 — an unverified report by a vehicle owner.

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DRIVER DOOR OPEN SIGNAL STAYS ON, EVEN AFTER OPENING AND CLOSING DOOR MULTIPLE TIMES

NHTSA complaint #11132680 — an unverified report by a vehicle owner.

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"DOOR AJAR" LIGHT ON DASH REMAINS ON EVEN WHEN DOORS SHUT SECURELY. THIS CAUSES INSIDE LIGHTS TO REMAIN ON, AND BUZZER TO BUZZ. PROBLEM CONTINUES DURING VEHICLE IN USE

NHTSA complaint #11132824 — an unverified report by a vehicle owner.

STRUCTURE:BODY

WHILE TRAVELING ON HIGHWAY AT APPROXIMATELY 60 MPH, THE PANORAMIC SUNROOF EXPLODED. NOTHING HIT THE ROOF PRIOR TO IT SHATTERING.

NHTSA complaint #11132110 — an unverified report by a vehicle owner.