FaultScore

2015 Ford Edge body problems

51 of the 964 complaints about the 2015 Ford Edge are about the body and structure — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 40,000 miles.

A

51

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Body 46 90.2%
Hatchback/Liftgate 2 3.9%
Structure 2 3.9%
Roof AND Pillars 1 2.0%

Body & Structure across every Ford Edge year

2007 14 1.5%
2008 16 1.7%
2010 13 1.4%
2011 276 29.1%
2012 169 17.8%
2013 302 31.9%
2014 16 1.7%
2015 51 5.4%
2016 33 3.5%
2017 26 2.7%
2018 21 2.2%
2019 11 1.2%

What owners said

Filed with NHTSA, in their own words.

at 100,000 miles Mcdonough, GA 1 injured

STRUCTURE:BODY:HATCHBACK/LIFTGATE

The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.

NHTSA complaint #11747339 — an unverified report by a vehicle owner.

Albuquerque, NM

STRUCTURE:BODY

vista roof has spontaneously cracked in 2 different areas. i did have my insurance company look at it. they did cover it sorta. but it has cracked again.

NHTSA complaint #11640676 — an unverified report by a vehicle owner.

at 145,000 miles Eastampton Township, NJ

STRUCTURE:BODY:ROOF AND PILLARS

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

NHTSA complaint #11637924 — an unverified report by a vehicle owner.

Wilmington, MA

STRUCTURE:BODY

Ford edge as far as I’m aware, have many complaints with a cracked rear taillight which builds up with water and condensation. My 2015 Ford Edge SEL has had this problem. I was told by an auto body repair shop many customers encounter this problem, it is a manufacturer defect and ford won’t hold responsibility and announce this as a recall.

NHTSA complaint #11590833 — an unverified report by a vehicle owner.

Desert Hills, AZ

STRUCTURE:BODY

Rear sunroof shattered spontaneously

NHTSA complaint #11568406 — an unverified report by a vehicle owner.

Lyndhurst, OH

STRUCTURE:BODY

I’m not a car expert. However, this suv has been rusting for some time in (1) one spot. Why? Because there seems to be a manufacture defect in or on the door body structure. I am concerned that the rust my be effecting my safety when driving and May fall off eventually. Causing injury. I can not get an explanation from FORD as the why this is happening! Other than it must be a manufacturer issue/defect etc.

NHTSA complaint #11558000 — an unverified report by a vehicle owner.

Springfield, VA

STRUCTURE:BODY

The Panoramic Vista Glass Sunroof on my 2015 Ford Edge shows many cracks along the front edge of the glass for no apparent reasons. This was discovered recently on a calm cloudy day. I've attached some pictures at different angles. This roof has the potential to explode if going on a high speed. I'm surprise to discovered that their is no recall issue for this model, but on other Ford Models with Panoramic Glass Sunroof. Please investigate and add this Make/Model to Ford Panoramic Vista Glass Sunfoof Recall List. No vehicle should have a roof top crack for no apparent reason. I'm afraid to even open the soft divider separating the car riders from the glass sunroof.

NHTSA complaint #11528176 — an unverified report by a vehicle owner.

Cleveland, OH

STRUCTURE:BODY

The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! Inspected by Liberty Ford. Sold at well above lot price. No recall yet. Door may fall off etc.

NHTSA complaint #11451391 — an unverified report by a vehicle owner.

Palisades, NY

STRUCTURE:BODY:HATCHBACK/LIFTGATE

The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

NHTSA complaint #11431000 — an unverified report by a vehicle owner.

Cleveland, OH

STRUCTURE:BODY

THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!

NHTSA complaint #11423147 — an unverified report by a vehicle owner.

Sheboygan, WI

STRUCTURE:BODY

THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.

NHTSA complaint #11396998 — an unverified report by a vehicle owner.

at 60,000 miles Kenosha, WI

STRUCTURE:BODY

WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.

NHTSA complaint #11376956 — an unverified report by a vehicle owner.

Pomona, NY

STRUCTURE:BODY

THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.

NHTSA complaint #11374113 — an unverified report by a vehicle owner.

at 95,600 miles Salem, VA

STRUCTURE:BODY

MOVABLE SUNROOF WAS DISCOVERED WITH CRACK RUNNING FORE AND AFT. NO APPARENT IMPACT DAMAGE AND VEHICLE IS KEPT IN GARAGE WHEN NOT IN OPERATION.

NHTSA complaint #11365947 — an unverified report by a vehicle owner.

at 99,000 miles Eustis, FL

STRUCTURE:BODY

THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS.

NHTSA complaint #11362985 — an unverified report by a vehicle owner.

at 40,000 miles Grand Rapids, MI

STRUCTURE:BODY

SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH POSES A SAFETY THREAT. THIS OBVIOUS DESIGN DEFECT POSES A SAFETY THREAT. FURTHER, I SEE MANY OTHER FORD EDGES OUT ON THE ROAD WITH THIS SAME DEFECT WHICH POSES A SAFETY THREAT TO NUMEROUS DRIVERS ON THE ROAD. ORDINARY WEAR AND TEAR COULD NOT ACCOUNT FOR THIS PROBLEM SO SOON IN THE LIFE OF THE VEHICLE AND VERY SHORTLY AFTER I PURCHASED IT. (CERTIFIED, PRE-OWNED FROM THE DEALERSHIP). I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR THAT WOULD CAUSE THIS DEFECT.

NHTSA complaint #11354105 — an unverified report by a vehicle owner.

Blaine, MN

STRUCTURE

2015 FORD EDGE. CONSUMER WRITES IN REGARDS TO STEERING GEAR MOTOR BOLTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAS HAD WATER LEAKAGE ISSUE. RAIN WATER WOULD POOL ON THE DRIVER'S SIDE FLOOR. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS FOR THE STEERING GEAR.

NHTSA complaint #11323730 — an unverified report by a vehicle owner.

at 35,000 miles Carpentersville, IL

STRUCTURE:BODY

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

NHTSA complaint #11290108 — an unverified report by a vehicle owner.

at 48,000 miles Cincinnati, OH

STRUCTURE:BODY

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

NHTSA complaint #11289106 — an unverified report by a vehicle owner.

at 90,000 miles Wilmington, NC

STRUCTURE:BODY

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

NHTSA complaint #11269765 — an unverified report by a vehicle owner.

at 67,800 miles Livingston, TX

STRUCTURE:BODY

I OWN A 2015 FORD EDGE TITANIUM TRIM. BOTH PANORAMIC SUN ROOFS HAVE DEVELOPED CRACKS FOR NO APPARENT REASON. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AS I CAN HEAR THE GLASS GRINDING AS THE CAR FLEXES WHILE DRIVING. EACH ROOF PANEL DEVELOPED THESE CRACKS AT DIFFERENT TIMES. IN NEITHER INSTANCE WAS THE CAR SUBJECTED TO UNUSUAL OR SEVERE DRIVING CONDITIONS.

NHTSA complaint #11254748 — an unverified report by a vehicle owner.

at 50,000 miles Orlando, FL

STRUCTURE:BODY

PURCHASED A USED 2015 "CERTIFIED" FORD EDGE TITANIUM 3 MONTHS AGO NOW. THE SUNROOF WILL NOT CLOSE. I AM BEING INFORMED ITS THE SUNROOF RACKS AND THOSE ARE NOT COVERED IN EITHER MY CERTIFIED WARRANTY OR MY POWER TRAN WARRANTY. HOW CAN A SUNROOF ONLY USED 3 TIMES RACKS BREAK UNLESS THEY WERE ALREADY MESSED UP AND THE DEALERSHIP THOUGHT IT WOULD BE EASIER TO GET RID OF INSTEAD OF FIXING.

NHTSA complaint #11252271 — an unverified report by a vehicle owner.

at 40,000 miles Arlington, TX

STRUCTURE:BODY

BACK PART OF PANAROMIC SUNROOF HAS SPIDER CRACKS; VEHICLE HAS 40K MILES

NHTSA complaint #11246049 — an unverified report by a vehicle owner.

at 34,219 miles LAS Vegas, NV

STRUCTURE:BODY

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.

NHTSA complaint #11217431 — an unverified report by a vehicle owner.

at 31,000 miles West Chicago, IL

STRUCTURE:BODY

RATTLE IN THE PILLARS AND THE PANORAMIC SUNROOF, WHEN DRIVING THE CAR AT SPEEDS BETWEEN 35 AND 50 MILES PER HOUR. I HAVE HAD THE CAR AT THE DEALER, HAWK FORD IN ST. CHARLES IL. SEVERAL TIMES OVER THE LAST 18 MONTHS. THE DEALER HAS REPLACED THE SUNROOF, SIDE AIRBAGS, AND SEAT BELTS. I HAVE READ ONLINE THAT THERE MAY BE A STRUCTURAL PROBLEM WITH THIS YEAR, MODEL FORD, WHERE THE PINCH WELD HOLDING SUNROOF MOUNTING BRACKET HAD A BAD WELD. THE RATTLE IS SO BAD AT TIMES I AM CONCERNED THAT THERE IS A STRUCTURAL PROBLEM WITH THE VEHICLE.

NHTSA complaint #11204674 — an unverified report by a vehicle owner.

at 82,000 miles Akron, OH

STRUCTURE:BODY

I WAS WAXING THE TOP OF REAR HATCH. WHEN I HEARD A CRACKING SOUND. THEN NOTICED THE PANORAMIC GLASS HAD CRACKED FOR NO APPARENT REASON.

NHTSA complaint #11202719 — an unverified report by a vehicle owner.

at 56,000 miles Greenwell Springs, LA

STRUCTURE:BODY

PANORAMIC SUNROOF CRACKED WITHOUT ANY IMPACT

NHTSA complaint #11181199 — an unverified report by a vehicle owner.

at 40,000 miles Beecher, IL

STRUCTURE:BODY

MOON ROOF WILL NOT CLOSE. OUT OF ALIGNMENT.....2ND TIME THIS HAPPENED. FIRST TIME WAS AFTER DEFECTIVE GLASS FIXED AS GLASS HAD RANDOM CRACKS. CAR WAS PARKED BOTH TIMES WHEN THESE PROBLEMS OCCURRED. ONE IN SUMMER, NEXT IN WINTER.

NHTSA complaint #11166407 — an unverified report by a vehicle owner.

at 32,500 miles Bloomingdale, IL

STRUCTURE:BODY

TAKARA RECALL I HAVE HAD CONTINUOUS ISSUES WITH MY 2015 EDGE WITH THE DOORS BECOMING AJAR. THE FIRST TIME I WAS STUCK IN BELOW ZERO CONDITIONS, WITHOUT BEING ABLE TO HAVE MY HEART ON CLOSE MY DOORS OR LOCK THEM. IF THAT WASNT ENOUGH, I HAD TO CALL A TOW TRUCK BECAUSE MY CAR BATTERY DIED AS A RESULT OF BEING ABLE TO CLOSE THE DOORS. THIS HAS HAPPENED COUNTLESS TIMES AND NOW AGAIN I HAVE ANOTHER ISSUE BUT THE LIFT GATE IS AJAR. THIS TIME HOWEVER THE CAR IS STILL DRIVING. HOW CAN FORD NOT RECALL THIS? YOU SAY IT ISN'T A SAFETY ISSUE BUT I COULD HAVE FROZE TO DEATH, BEEN SERIOUSLY INJURED WHEN I'M DRIVING AND THE DOOR SUDDENLY FLIES OPEN. CORRECT THIS. I WILL END UP FILING A LAWSUIT IF ANYTHING HAPPENS AGAIN. I JUST BOUGHT THIS CAR A YEAR AGO. YOU CANNOT JUSTIFY A $40,000 CAR NOT BEING ABLE TO OPEN OR CLOSE MY DOORS OR TRUNK. GET IT FIGURED OUT OR I WILL BE CONTACTING SOMEONE WHO WILL. I'VE BEEN IN SUPPORT OF FORD SINCE I WAS 16. YOU'RE ABOUT TO LOOSE A VALUABLE CUSTOMER AND I'M ABOUT TO SPREAD THE WORD HOW FORD CANT STAND BEHIND THEIR VEHICLES.

NHTSA complaint #11161824 — an unverified report by a vehicle owner.

at 38,000 miles Perth Amboy, NJ

STRUCTURE:BODY

DISCOVERED ON OR ABOUT 11/19/18 A WAVY CRACK/FISSURE ACROSS REAR-MOST MOON ROOF IWINDOW. THIS IS THE WINDOW COMPONENT OF THE MOON ROOF WHICH DOES NOT MOVE.. THE WINDOW CRACK/FISSURE WAS NOT THE RESULT OF ANY ACCIDENT OR IMPACT WITH ANY OBJECT. I HAVE 38,000 MILES ON THIS VEHICLE. INTERNET SEARCH SUGGESTS THIS MAY BE A COMMON VEHICLE DEFECT. FORTUNATELY THE WINDOW HAS NOT SHATTERED.

NHTSA complaint #11153285 — an unverified report by a vehicle owner.

Other 2015 Ford Edge problems

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