16 of the 516 complaints about the 2014 Ford Edge are about the body and structure — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 58,500 miles.
16
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
Rear camera works intermittently and is often blurry/glitches. Rear powered hatch often only closes partway then reopens
NHTSA complaint #11662727 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
NHTSA complaint #11602334 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.
NHTSA complaint #11574174 — an unverified report by a vehicle owner.
STRUCTURE:BODY:ROOF AND PILLARS
The contact owns a 2014 Ford Edge. The contact stated that there was a puddle of water on the driver's and passenger's side floorboards. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: 15B21 (Pillar Water Leak) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
NHTSA complaint #11502177 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.
NHTSA complaint #11427227 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DOOR AJAR LIGHT ON BUT DOOR IS SHUT.
NHTSA complaint #11317674 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DRIVER DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED AND INTERIOR LIGHTS REMAIN ON. SAFETY HAZARD WHEN DRIVING AT NIGHT ALSO A DRAIN ON THE BATTERY. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED BUT COULD NOT RESOLVE AND HAD TO DRIVE WITH INTERIOR LIGHTS ON AT NIGHT.
NHTSA complaint #11297944 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY W/ AN OUTSIDE TEMPERATURE OF 53 DEGREES. HEARD A VERY LOAD NOISE AND THOUGHT I MAY HAVE BLOWN A TIRE. PULLED OVER AND CHECKED THE TIRES AND NOTICED THERE WAS SHATTERED GLASS ALL OVER THE TOP OF MY CAR. TURNS OUT THAT MY PANORAMIC SUNROOF LITERALLY EXPLODED!! NO TRUCKS WERE IN FRONT OF ME NOR ANY VIADUCTS THAT I WENT UNDER. $900.00 IN DAMAGE!! SEEN MANY FORUMS WITH THE SAME ISSUE AS WELL AS CONSUMER REPORT COMPLAINTS ABOUT THIS. ALSO A FEW CLASS ACTION SUITS. NOT SURE WHY THIS HAPPENED AND WHO'S RESPONSIBLE, BUT THANK GOD THAT I HAD MY RETRACTABLE SUN VISOR CLOSED AT THE TIME OTHERWISE I'M CONFIDENT THAT ALL THAT GLASS WOULD HAVE HIT ME WITH SERIOUS INJURIES.THE NOISE WAS DEAFENING WHEN IT EXPLODED. WISH SOMEONE WOULD FESS UP TO THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY INJURED!!
NHTSA complaint #11142390 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE OCCURRED. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUN ROOF GLASS HAD SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (BILLINGSLEY FORD, 2502 NW QUANAH PARKER TRAILWAY, LAWTON, OK) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT UPDATED 11/29/18
NHTSA complaint #11132468 — an unverified report by a vehicle owner.
STRUCTURE:BODY
COMPLAINT ON MY 2014 FORD EDGE: WHEN IGNITION ON AND THE FRONT DRIVER'S DOOR IS CLOSED, THE DASHBOARD LIGHT INDICATES DOOR AJAR & BELL KEEPS RINGING BUT DOOR IS NOT AJAR! IT IS CLOSED PROPERLY! WHILE CAR IS PARKED THE PARKING LIGHTS BLINK ON AND OFF BY THEMSELVES ALSO. WEIKERT FORD IN LAKE WALES FL HAS REPLACED THE DOOR LATCH TO CORRECT THE PROBLEM. MY COST IS $371.88. I BELIEVE THE FORD AUTOMOBILE COMPANY SHOULD DO A RECALL AND REIMBURSE ME MY COST. I'VE DONE RESEARCH ABOUT OTHER 2014 FORD EDGE'S WITH THIS SAME PROBLEM. WILL EMAIL FORD AND SEE IF THEY WILL REIMBURSE ME MY COST! MY CAR MILEAGE 49,996.3. HOPE FORD WILL REIMBURSE MY COST! I HAVE MY ITEMIZE COST RECEIPT BY DOESN'T UP TO THIS FORM.
NHTSA complaint #11072740 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WHILE DRIVING ON HIGHWAY, PANORAMIC GLASS ROOF EXPLODED INTO PIECES. ROOF WAS NOT OPEN OR BEEN USED I. MORE THAN 2 YEARS. SCREEN WAS LUCKILY CLOSED OR I WOULD HAVE BEEN COVERED IN GLASS. LOUD BANG AND RUSH OF AIR CAUSING ME TO JERK STEERING WHEEL AND ENTER NEXT LANE OF TRAFFIC
NHTSA complaint #11031988 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.
NHTSA complaint #10958554 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT AND DOME LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOR THE REAR PASSENGER DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #10887562 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR AND INTERIOR LIGHTING ILLUMINATED CONSTANTLY. IN ADDITION, THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,153.
NHTSA complaint #10788939 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10721815 — an unverified report by a vehicle owner.
STRUCTURE
ON SEVERAL OCCASIONS WHILE DRIVING AND MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE PEDAL, MY SHOE HAS GOTTEN HUNG UP ON THE OPEN SPACE BY THE GAS PEDAL. THERE IS A OPEN GAP BETWEEN THE SIDE PANEL NEAR THE GAS PEDAL ON THE RIGHT. UNLIKE OTHER CARS I LOOKED AT IT IS NOT ONE CONTINUOUS PIECE OF MOLDING. WHEN MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE MY SHOE GOT CAUGHT IN THE OPEN AREA. IN 2 INSTANCES IT CAUGHT AND PULLED OFF MY SANDAL DELAYING MY ABILITY TO GET TO THE BRAKE PEDAL. IN OTHER INSTANCES IT CAUGHT MY SHOE AND DELAYED MY BRAKING TIME.
NHTSA complaint #10597733 — an unverified report by a vehicle owner.