Owners have filed 3,240 complaints
about the 2013 Ford Edge with NHTSA between 2012 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 15
2.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
21457.1%
Door
8121.6%
Latch
4812.8%
Camera
112.9%
Rearview System Braking
71.9%
Automatic Emergency Braking
51.3%
Sun/Moon Roof Assembly
51.3%
Adaptive Cruise Control
41.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
381.6%
1,000 – 9,999 miles
472.0%
10,000 – 24,999 miles
1124.7%
25,000 – 49,999 miles
88036.8%
50,000 – 74,999 miles
68128.5%
75,000 – 99,999 miles
31113.0%
100,000 – 149,999 miles
25210.5%
150,000+ miles
723.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2013 Ford Edge SUV FWD
15.9% risk
2013 Ford Edge SUV AWD
14% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2012peak 118Aug 2026
NHTSA investigations into the 2013 Ford Edge
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE16012Opened 28 Sep 2016Closed 20 Mar 2017INTERIOR LIGHTING
Door Ajar Warning Light Always On
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the in...
Recalls on the 2013 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V393000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
14V002000
FUEL SYSTEM, GASOLINE
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20142808,173 units in Canada
Powertrain
On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect halfshafts for full retention and affect repairs as necessary.
Recall 20140013,409 units in Canada
Fuel System
On certain vehicles equipped with a 2.0L engine, the fuel line pulse damper may have been manufactured incorrectly and could develop cracks. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the fuel line assembly. Note: This recall supersedes recall 2012-299 (12S40). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 78,000 milesNorth Ridgeville, OHCrash
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was inoperative. The contact stated that the vehicle drove for several yards, and the contact was unable to reach the parking brake. The vehicle was shifted into park(P) to attempt to stop the vehicle. The contact stated that the vehicle crashed into the shrubs in front of the window at an independent mechanic shop, causing the vehicle to come to a stop right before almost crashing into the shop window, which resulted in minor damage to the front bumper. No warning lights were illuminated. The air bags were not deployed. An independent mechanic diagnosed the vehicle and stated that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the brake booster module needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The failure had occurred on several occasions. There were no injuries sustained. A Police report was not filed. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11755254 — an unverified report by a vehicle owner.
Chester, NJ1 injured
SEATS
On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.
NHTSA complaint #11731909 — an unverified report by a vehicle owner.
Chester, NJ1 injured
ELECTRICAL SYSTEM
On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.
NHTSA complaint #11731909 — an unverified report by a vehicle owner.
Henrico, NCCrash1 injured
AIR BAGS
The airbags did not deploy when the car was in a front and rear end collision on 2/12/26. Injuries occurred. No one has confirmed the problem. The car was taken to a Collison center to be evaluated but am uncertain if that part has been evaluated. There were not symptoms of failure beforehand.
NHTSA complaint #11721104 — an unverified report by a vehicle owner.
Minneapolis, MNCrash
AIR BAGS
Was going 70 mph (speed limit) and hit a deer, car was totaled. Upon impact my seatbelt locked up and I smelled smoke, but the airbags didn't actually deploy. No warning signs or prior issues known.
NHTSA complaint #11690073 — an unverified report by a vehicle owner.
at 170,000 milesWellsville, NYCrash1 injured
AIR BAGS
The contact owns a 2013 Ford Edge. The contact stated that the vehicle had previously been involved in a crash due to brake failure, which caused him to lose control of the vehicle and crash into the guardrail. The air bags did not deploy. The contact stated that the front passenger side seat belt, door, fender, tire, CV joint axle, bumper, bumper cover, headlights, and grill had been replaced. A police report was filed. The contact suffered neck pain, and medical treatment was received. The contact stated that the failure recurred while driving at an undisclosed speed; the brake pedal was extremely firm while depressed and made a hissing sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the air bag module was reset. The contact was informed that there was no brake failure. The vehicle was then taken to Simmons-Rockwell Ford, Inc. (1160 Co Rd 66, Hornell, NY 14843), and the contact was informed that the VIN was included in the Customer Satisfaction Program: 13N02 (Extended Warranty Coverage On Brake Booster); however, the vehicle exceeded the mileage limitations. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11622813 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Union City, TN
UNKNOWN OR OTHER
The backup camera will flip upside down or go completely blank or not work at all. I had my car in reverse and the camera didn’t come on and one time I flipped upside down and now it don’t work at all.
NHTSA complaint #11757333 — an unverified report by a vehicle owner.
at 78,000 milesNorth Ridgeville, OHCrash
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was inoperative. The contact stated that the vehicle drove for several yards, and the contact was unable to reach the parking brake. The vehicle was shifted into park(P) to attempt to stop the vehicle. The contact stated that the vehicle crashed into the shrubs in front of the window at an independent mechanic shop, causing the vehicle to come to a stop right before almost crashing into the shop window, which resulted in minor damage to the front bumper. No warning lights were illuminated. The air bags were not deployed. An independent mechanic diagnosed the vehicle and stated that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the brake booster module needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The failure had occurred on several occasions. There were no injuries sustained. A Police report was not filed. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11755254 — an unverified report by a vehicle owner.
Union City, TN
UNKNOWN OR OTHER
When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park
NHTSA complaint #11755153 — an unverified report by a vehicle owner.
Union City, TN
ELECTRICAL SYSTEM
When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park
NHTSA complaint #11755153 — an unverified report by a vehicle owner.
Fort Worth, TX
FUEL/PROPULSION SYSTEM
The Gas Cap is defected the light always comes on and you have to pump gas a certain way.
NHTSA complaint #11754553 — an unverified report by a vehicle owner.
Scottsboro, AL
UNKNOWN OR OTHER
Frequently, when the car is in reverse, the screen which shows the image from the backup camera goes blank while backing up. The screen typically stays blank for approximately 5 seconds and then comes back on. Sometimes I have to place the shifter in “park” and then return to “reverse” to get the screen to display the image. I have received a letter from Ford Motor Co. which describes the stated condition and offering to repair free of charge for vehicles that are not older than 15 years. However, the letter references only my 2015 Ford F150. I called the local dealer to see if my 2013 Edge is covered under the recall and the dealer stated it is not covered. Since my Edge is less than 15 years old I think Ford should have to cover all Ford vehicles which have the stated problem.
NHTSA complaint #11747985 — an unverified report by a vehicle owner.
Simi Valley, CA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Back up camera displays upside down image when vehicle is placed in Reverse making it extremely difficult to determine images pertaining to the safe operation of my vehicle while performing backing up or checking for obstacles; i.e. pedestrians, pets, bicycles, nearby vehicles or other objects that can cause damage to my vehicle. My vehicle was purchased in 2025 and was informed that this has been a known issue by Ford but a recall has not been issued yet.
NHTSA complaint #11747938 — an unverified report by a vehicle owner.
Pomona, CA
UNKNOWN OR OTHER
The backup camera flips upside down when I try and reverse and or an error message pops up
NHTSA complaint #11747705 — an unverified report by a vehicle owner.
Madison, NH
POWER TRAIN
I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."
NHTSA complaint #11746866 — an unverified report by a vehicle owner.
Madison, NH
ENGINE
I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."
NHTSA complaint #11746866 — an unverified report by a vehicle owner.
Madison, NH
FUEL/PROPULSION SYSTEM
I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."
NHTSA complaint #11746866 — an unverified report by a vehicle owner.
Rogers, AR
UNKNOWN OR OTHER
I drive a 2013 Ford Edge. It's getting the same error on the rearview camera that many other Ford vehicles have had recalled.
NHTSA complaint #11746741 — an unverified report by a vehicle owner.
Craigsville, VA
UNKNOWN OR OTHER
The safety system back up camera has been malfunctioning for 18 months. At times the image will be inverted, at times it will appear to be zoomed in very close, but most of the time it does not work at all. The alerts (beeping) that should be occurring when identifying a hazard do not work. The horn no longer works. Several times the entire electrical system will shut off and then reset. There have not been any warning lights on the dash to indicate why this is happening. My vehicle has not been examined by a dealer or independent service center.
NHTSA complaint #11744998 — an unverified report by a vehicle owner.
Craigsville, VA
ELECTRICAL SYSTEM
The safety system back up camera has been malfunctioning for 18 months. At times the image will be inverted, at times it will appear to be zoomed in very close, but most of the time it does not work at all. The alerts (beeping) that should be occurring when identifying a hazard do not work. The horn no longer works. Several times the entire electrical system will shut off and then reset. There have not been any warning lights on the dash to indicate why this is happening. My vehicle has not been examined by a dealer or independent service center.
NHTSA complaint #11744998 — an unverified report by a vehicle owner.
Craigsville, VA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The safety system back up camera has been malfunctioning for 18 months. At times the image will be inverted, at times it will appear to be zoomed in very close, but most of the time it does not work at all. The alerts (beeping) that should be occurring when identifying a hazard do not work. The horn no longer works. Several times the entire electrical system will shut off and then reset. There have not been any warning lights on the dash to indicate why this is happening. My vehicle has not been examined by a dealer or independent service center.
NHTSA complaint #11744998 — an unverified report by a vehicle owner.
Federal Way, WA
UNKNOWN OR OTHER
On the 2013 Ford edge I own the backup camera fails frequently and without warning. Sometimes the camera will not work at all when the transmission is placed in reverse, other times the camera will fail while during the process of backing up. Problem - does not work at all: When the car is placed in reverse the camera projects a blue screen then states the camera is not available, this happens when it does not work at all. Problem - shuts down while in use: Turns off while in use, one has the rear camera view when backing up, then the camera does one of two things it flips flops (top to bottom) or flashes a blue screen then states the camera is not available. And then sometimes the camera will work for one to three times (the camera is working while backing up, turn the vehicle off, exit / re-enter the vehicle and it works for backing up, but the next time the vehicle is entered and placed in reverse the camera is not working at all and the message reads camera is not available. This has been occurring on a more frequent basis over the last month
NHTSA complaint #11744849 — an unverified report by a vehicle owner.
Federal Way, WA
BACK OVER PREVENTION: WARNINGS
On the 2013 Ford edge I own the backup camera fails frequently and without warning. Sometimes the camera will not work at all when the transmission is placed in reverse, other times the camera will fail while during the process of backing up. Problem - does not work at all: When the car is placed in reverse the camera projects a blue screen then states the camera is not available, this happens when it does not work at all. Problem - shuts down while in use: Turns off while in use, one has the rear camera view when backing up, then the camera does one of two things it flips flops (top to bottom) or flashes a blue screen then states the camera is not available. And then sometimes the camera will work for one to three times (the camera is working while backing up, turn the vehicle off, exit / re-enter the vehicle and it works for backing up, but the next time the vehicle is entered and placed in reverse the camera is not working at all and the message reads camera is not available. This has been occurring on a more frequent basis over the last month
NHTSA complaint #11744849 — an unverified report by a vehicle owner.
Allen, TX
SERVICE BRAKES
I am submitting this letter to report a serious safety defect involving the brake system on my 2013 Ford Edge (VIN: [XXX]). The vehicle is experiencing a brake failure consistent with known ABS/HCU pump issues that have affected similar Ford Edge model years. On XXX, the vehicle was inspected at Randall Reed’s Planet Ford 635 in Garland, Texas. Service Advisor Luis Rodriguez confirmed the brake concern and provided a repair estimate of $3,500. The dealership indicated that the failure is related to the ABS/HCU system. The symptoms include: A spongy brake pedal Inconsistent brake pressure Reduced braking effectiveness Increased stopping distance Unpredictable brake response These symptoms match those described in Ford Recall 16C10, which addressed ABS/HCU pump failures on certain 2012–2014 Ford Edge vehicles. Although my VIN is not included in the recall, the failure pattern is identical and presents a clear safety hazard. I have contacted Ford Motor Company multiple times, including through executive escalation channels, but I have not received a response or assistance. Given the nature of this defect and its similarity to a previously acknowledged safety issue, I believe this may indicate a broader pattern that warrants investigation. I respectfully request that NHTSA review this matter to determine whether the existing recall should be expanded to include additional VINs or model ranges affected by the same ABS/HCU defect. Thank you for your attention to this safety concern. I am available to provide additional documentation, including the dealership diagnosis, repair estimate, and service notes. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744053 — an unverified report by a vehicle owner.
East Yaphank, NY
UNKNOWN OR OTHER
The rear back up camera stopped working , goes black or flips upside down. Sometimes even flickers and then says contact your local dealer for assistance.
NHTSA complaint #11743312 — an unverified report by a vehicle owner.
at 226,424 milesColumbia, MO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving at 25 MPH, the brakes failed, and the vehicle coasted to the side of the road. There was no warning light illuminated. The contact stated that the failure was recurrent. The dealer was notified of the failure, but repairs were pending due to parts unavailability. The manufacturer was not made aware of the failure. The failure mileage was approximately 226,424.
NHTSA complaint #11743194 — an unverified report by a vehicle owner.
Columbia, MO
SERVICE BRAKES
The brakes on my 2013 Ford Edge failed with no notice. Luckily I was able to coast into a parking lot to get stopped. Even pushing the brake pedal to the floor will not stop the car. We immediately and safely took the car to our local repair shop who confirmed we needed 2 ABS parts to fix the car. That was Oct, 2025 and as of today (June 10, 2026)the parts are still not available to order. I have checked with 3 Ford dealers in 3 states and all say the same thing. They can't order the parts to fix my car and say over 1,500 are on back order. The car is undriveable with no brakes and creates a major safety risk. I have heard some dealers got Ford to provide a rental car. It is becoming a financial burden not having a car to drive for 10 months and Ford doesn't seem to have put out any recall or offer any help.
NHTSA complaint #11743198 — an unverified report by a vehicle owner.
Hillsville, VA
UNKNOWN OR OTHER
The rear backup camera is distorted and the image has flipped upside down
NHTSA complaint #11741963 — an unverified report by a vehicle owner.
Firestone, CO
UNKNOWN OR OTHER
The backup camera glitches repeatedly. Have to put in park then reverse and repeat until it displays. When it is producing the error, the alerts are not received to assist with alerting the driver of any potential hazards and you are unable to see due to camera not working. Also, happened in our 2014 Ford Escape. Although I paid the dealership $600+ to replace it. Now receiving a notice for my 2017 Ford Edge regarding the malfunctioning camera and wondering why either of the other vehicles were not included in this recall.
NHTSA complaint #11740899 — an unverified report by a vehicle owner.
Firestone, CO
BACK OVER PREVENTION: WARNINGS
The backup camera glitches repeatedly. Have to put in park then reverse and repeat until it displays. When it is producing the error, the alerts are not received to assist with alerting the driver of any potential hazards and you are unable to see due to camera not working. Also, happened in our 2014 Ford Escape. Although I paid the dealership $600+ to replace it. Now receiving a notice for my 2017 Ford Edge regarding the malfunctioning camera and wondering why either of the other vehicles were not included in this recall.
NHTSA complaint #11740899 — an unverified report by a vehicle owner.
Mansfield, OH
TIRES:SIDEWALL
245/50R-20 pirelli scorpion weather active xl. Unknown cause. 5/22/2026 found bulge in passenger side front tire outer sidewall. Tire can be kept for inspection
NHTSA complaint #11739650 — an unverified report by a vehicle owner.
