Owners have filed 10 complaints
about the 2013 Ford Escape Hybrid with NHTSA between 2018 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 10 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Ford Escape Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
60% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 17
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Ford Escape Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Ford Escape Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
440.0%
Median failure at 87,177 miles
Fuel & Propulsion
110.0%
Median failure at 94,355 miles
Body & Structure
110.0%
1 crashes, 0 fires · median 93,000 mi
Brakes
110.0%
1 crashes, 0 fires · median 93,000 mi
Airbags
110.0%
1 crashes, 0 fires · median 93,000 mi
Electrical System
110.0%
Median failure at 80,000 miles
Transmission & Drivetrain
110.0%
Median failure at 94,355 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2018peak 3Mar 2019
NHTSA investigations into the 2013 Ford Escape Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
RQ19005Opened 19 Dec 2019Closed 7 Feb 2022LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...
PE18007Opened 16 Jul 2018Closed 27 Dec 2024ENGINE AND ENGINE COOLING
Loss of Motive Power
On July 16, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate alleged instances of sudden stalling without warning on model year (MY) 2013 Ford Escape vehicles equipped with 1.6L GTDI turbocharged engines. Complaints alleged that vehicles stalled due to engine overheating, resulting in a delayed or no restart condition. When the investigation was opened, ODI had received 40 Vehicle Owner Questionnaires (VOQs). At this time, ODI has received 173 VOQs with five reported fires and no reported crashes. In investigating the incidents alleged in t...
PE16001Opened 16 Jan 2016Closed 29 Oct 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 93,000 milesArlington, TXCrash1 injured
AIR BAGS
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
NHTSA complaint #11118117 — an unverified report by a vehicle owner.
at 93,000 milesArlington, TXCrash1 injured
STRUCTURE:BODY
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
NHTSA complaint #11118117 — an unverified report by a vehicle owner.
at 93,000 milesArlington, TXCrash1 injured
SERVICE BRAKES
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
NHTSA complaint #11118117 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 34,200 milesElyria, OH
ENGINE
MY 2013 FORD ESCAPE HAD NO HEAT (BLOWING COLD AIR ) IN JAN 2019 SO I CHECKED THE ANTIFREEZE IT WAS LOW SO I ADDED TO IT .THE HEAT STARTED WORKING .MARCH 30TH IT STARTED BLOWING COLD AIR AGAIN DRIVING HOME FROM CLEVELAND IN A SNOW STORM THEN A WARNING... ENGINE OVER HEATED SAFELY PULL OVER . I HAD TO HAVE THE CAR TOWED 29 MILES AT 11:30 AT NIGHT. I HAVE READ THERE ARE LOTS OF COMPLAINTS ABOUT THIS . WE DROVE 30 MILES ELYRIA OH TO CLEVELAND OH . PARKED AND WORKED A CHARITY EVENT FOR 3 HRS THE CAR WAS PARKED IN THE PARKING GARAGE . WHEN WE LEFT WE WERE DRIVING ABOUT 10 MINUTES. I WAS DRIVING ON I71 SOUTH (HIGHWAY )WHEN THE WARNING CAME ON . I PULLED OVER IMMEDIATELY .WE WERE ON THE SIDE OF A BUSY HIGHWAY AT 11:00 PM IN A SNOW STORM
NHTSA complaint #11192791 — an unverified report by a vehicle owner.
at 94,355 milesLAS Vegas, NV
POWER TRAIN
TAKATA RECALL PURCHASE A VEHICLE USED DEALER IN LAS VEGAS. THEY DIDN'T DISCLOSE THE CONDITION OF THE CAR INCLUDING THE TURBO LEAKING OIL, COOLANT RESERVOIR LEAKING, AND HEATER HOSE. THE CAR STOP WHILE DRIVING.
NHTSA complaint #11140775 — an unverified report by a vehicle owner.
at 94,355 milesLAS Vegas, NV
ENGINE
TAKATA RECALL PURCHASE A VEHICLE USED DEALER IN LAS VEGAS. THEY DIDN'T DISCLOSE THE CONDITION OF THE CAR INCLUDING THE TURBO LEAKING OIL, COOLANT RESERVOIR LEAKING, AND HEATER HOSE. THE CAR STOP WHILE DRIVING.
NHTSA complaint #11140775 — an unverified report by a vehicle owner.
at 94,355 milesLAS Vegas, NV
FUEL/PROPULSION SYSTEM
TAKATA RECALL PURCHASE A VEHICLE USED DEALER IN LAS VEGAS. THEY DIDN'T DISCLOSE THE CONDITION OF THE CAR INCLUDING THE TURBO LEAKING OIL, COOLANT RESERVOIR LEAKING, AND HEATER HOSE. THE CAR STOP WHILE DRIVING.
NHTSA complaint #11140775 — an unverified report by a vehicle owner.
at 93,000 milesArlington, TXCrash1 injured
AIR BAGS
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
NHTSA complaint #11118117 — an unverified report by a vehicle owner.
at 93,000 milesArlington, TXCrash1 injured
STRUCTURE:BODY
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
NHTSA complaint #11118117 — an unverified report by a vehicle owner.
at 93,000 milesArlington, TXCrash1 injured
SERVICE BRAKES
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
NHTSA complaint #11118117 — an unverified report by a vehicle owner.
at 96,000 milesCorneilus, NC
ENGINE
TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE COOLANT INDICATOR ILLUMINATED AND THE ENGINE BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO NOTIFY A FORD DEALER. THE DEALER (HUNTERSVILLE FORD, 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078) WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO ANY RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11084817 — an unverified report by a vehicle owner.
at 80,000 milesCanton, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE TURBO BOOST DID NOT WORK ADEQUATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WIRING HARNESS FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, (330) 238-3206) WHERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11066010 — an unverified report by a vehicle owner.
at 80,000 milesCanton, OH
ENGINE
TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE TURBO BOOST DID NOT WORK ADEQUATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WIRING HARNESS FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, (330) 238-3206) WHERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11066010 — an unverified report by a vehicle owner.