10 of the 296 complaints about the 2021 Ford Expedition are about the body and structure — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 48,000 miles.
10
Complaints
1
Crashes
1
Fires
1
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
Part of the luggage rack broke off of the vehicle while driving down the road. The vehicle had not been previously damaged. The broken piece could not be recovered.
NHTSA complaint #11749973 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2021 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11745557 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2021 Ford Expedition. The contact stated that while reaching into the center console of the vehicle, a sharp edge on the trim caused an injury to the thumb. The contact stated that the issue reoccurred, and the sharp edge caused a cut on the thumb. No medical attention was needed; however, bandages were used on the cuts. Neither the dealer nor the manufacturer was notified of the issue. The contact associated the issue with NHTSA Campaign Number: 26V368000 (Structure). The approximate failure mileage was 73,000.
NHTSA complaint #11745768 — an unverified report by a vehicle owner.
STRUCTURE:BODY
While towing a rented trailer from Tractor Supply, the trailer detached because it was not properly secured by store staff. The trailer struck the rear bumper of my 2021 Ford Expedition, causing visible body damage and raising concerns about hidden damage to the drivetrain and transmission due to the sudden force of the impact. After the incident, the vehicle was taken to a Ford dealership for inspection. Documentation exists showing that additional drivetrain and transmission evaluation is needed to determine the full extent of damage. The rear-view camera is also under active NHTSA recall (25V048), and its poor image quality complicates safe reversing after the incident. The safety risk is significant: the trailer detachment created a roadway hazard and impact, while the rear camera defect reduces visibility and increases crash risk when backing. The vehicle has been inspected by a Ford dealership and is being reviewed under an insurance claim with Tractor Supply’s insurer. Full documentation of the service visit and inspection is available upon request.
NHTSA complaint #11688549 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Travelling down interstate at speed and right rear quarter panel came loose, was flapping around behind and beside vehicle and partially tore free. This presents a high speed debris hazard.
NHTSA complaint #11667002 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Door latch mechanism freezes, unable to close/latch door. Ford has a known TSB for this issue, which was recently repaired. Door latch still freezing, so door will not close. Have to drive with bungee cord to hold shut. Totally unsafe for backseat passenger!!!!!’
NHTSA complaint #11643804 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The right tail lamp on my 2021 Ford Expedition was loose, and the tail lamp completely fell off while I was driving. My safety and the safety of other drivers was put at risk when the tail lamp fell off because my tail lamp was not visible to other drivers. The vehicle was not involved in any accident, and the tail lamp is in perfect condition. My car is at the dealership currently to get it fixed, and the technician stated that the tabs are broken on the backside of the tail lamp so it is not able to lock into place. The tail lamp has to be completely replaced. There were no warning lamps, messages, or any other type of indication that the tail lamp was loose. I believe this was caused by a manufacturer defect.
NHTSA complaint #11632416 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
NHTSA complaint #11594980 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
NHTSA complaint #11594849 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Vehicle caught fire on February 29, 2024, with family members inside the vehicle. The fire appeared to start under the hood on the right passenger side, which would directly correlate with the current open recall. The family had just made a trip back from a basketball game and was dropping off a passenger when smoke was noticed. Upon further inspection, there was an active fire under the hood, which soon erupted into a burst of flames, causing the vehicle to be declared a total loss. Emergency responders had to be called to the scene to alleviate the fire. The fire report depicts a vehicle malfunction as the cause of the ignition. Ford has made no efforts to contact the consumer regarding the fire and subsequent damage.
NHTSA complaint #11580672 — an unverified report by a vehicle owner.